메뉴 건너뛰기




Volumn 83, Issue 4, 2007, Pages 447-464

Retailing research: Past, present, and future

Author keywords

Brand; Channels; Consumer Behavior; Internet; Loyalty; Organizational; Price; Product; Promotion; Retailing; Review article; Service; Supply Chain

Indexed keywords


EID: 36349012421     PISSN: 00224359     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jretai.2007.09.003     Document Type: Article
Times cited : (187)

References (163)
  • 1
    • 0036392786 scopus 로고    scopus 로고
    • The Effect of Concentration and Market Power on Food Prices: Evidence from Finland
    • Aalto-Setälä V. The Effect of Concentration and Market Power on Food Prices: Evidence from Finland. Journal of Retailing 78 3 (2002) 207-216
    • (2002) Journal of Retailing , vol.78 , Issue.3 , pp. 207-216
    • Aalto-Setälä, V.1
  • 2
    • 17844405574 scopus 로고    scopus 로고
    • Understanding Retail Branding: Conceptual Insights and Research Priorities
    • Ailawadi K.L., and Keller K.L. Understanding Retail Branding: Conceptual Insights and Research Priorities. Journal of Retailing 80 4 (2004) 331-342
    • (2004) Journal of Retailing , vol.80 , Issue.4 , pp. 331-342
    • Ailawadi, K.L.1    Keller, K.L.2
  • 3
    • 0038119161 scopus 로고    scopus 로고
    • Spatial Diffusion of a New Loyalty Program through a Retail Market
    • Allaway A.W., Berkowitz D., and D'Souza G. Spatial Diffusion of a New Loyalty Program through a Retail Market. Journal of Retailing 79 3 (2003) 137-152
    • (2003) Journal of Retailing , vol.79 , Issue.3 , pp. 137-152
    • Allaway, A.W.1    Berkowitz, D.2    D'Souza, G.3
  • 4
    • 33750953959 scopus 로고    scopus 로고
    • The effects of polychronic-orientation upon retail employee satisfaction and turnover
    • Arndt A., Arnold T.J., and Landry T.D. The effects of polychronic-orientation upon retail employee satisfaction and turnover. Journal of Retailing 82 4 (2006) 319-330
    • (2006) Journal of Retailing , vol.82 , Issue.4 , pp. 319-330
    • Arndt, A.1    Arnold, T.J.2    Landry, T.D.3
  • 5
    • 0038119505 scopus 로고    scopus 로고
    • Developing Parsimonious Retailer Equity Indexes Using Partial Least Squares Analysis: A Method and Applications
    • Arnett D.B., Laverie D.A., and Meiers A. Developing Parsimonious Retailer Equity Indexes Using Partial Least Squares Analysis: A Method and Applications. Journal of Retailing 79 3 (2003) 161-170
    • (2003) Journal of Retailing , vol.79 , Issue.3 , pp. 161-170
    • Arnett, D.B.1    Laverie, D.A.2    Meiers, A.3
  • 7
    • 20444449769 scopus 로고    scopus 로고
    • Animating the big middle
    • Arnould E. Animating the big middle. Journal of Retailing 81 2 (2005) 89-96
    • (2005) Journal of Retailing , vol.81 , Issue.2 , pp. 89-96
    • Arnould, E.1
  • 8
    • 34447639066 scopus 로고    scopus 로고
    • Co-Production and Customer Loyalty in Financial Services
    • Auh S., Bell S.J., McLeod C.S., and Shih E. Co-Production and Customer Loyalty in Financial Services. Journal of Retailing 83 3 (2007) 359-370
    • (2007) Journal of Retailing , vol.83 , Issue.3 , pp. 359-370
    • Auh, S.1    Bell, S.J.2    McLeod, C.S.3    Shih, E.4
  • 9
    • 33646550779 scopus 로고    scopus 로고
    • When a Few Minutes Sound Like a Lifetime: Does Atmospheric Music Expand or Contract Perceived Time?
    • Bailey N., and Areni C.S. When a Few Minutes Sound Like a Lifetime: Does Atmospheric Music Expand or Contract Perceived Time?. Journal of Retailing 82 3 (2006) 189-202
    • (2006) Journal of Retailing , vol.82 , Issue.3 , pp. 189-202
    • Bailey, N.1    Areni, C.S.2
  • 10
    • 31744448874 scopus 로고    scopus 로고
    • Consumer Normalcy: Understanding the Value of Shopping through Narratives of Consumers with Visual Impairments
    • Baker S.M. Consumer Normalcy: Understanding the Value of Shopping through Narratives of Consumers with Visual Impairments. Journal of Retailing 82 1 (2006) 37-50
    • (2006) Journal of Retailing , vol.82 , Issue.1 , pp. 37-50
    • Baker, S.M.1
  • 11
    • 36348982706 scopus 로고    scopus 로고
    • Customer Response to Cause-Related Marketing Strategies for Retail Goods: Is More of Less Fit Better
    • Barone M., Norman A., and Miyazaki A. Customer Response to Cause-Related Marketing Strategies for Retail Goods: Is More of Less Fit Better. Journal of Retailing 83 4 (2007) 437-445
    • (2007) Journal of Retailing , vol.83 , Issue.4 , pp. 437-445
    • Barone, M.1    Norman, A.2    Miyazaki, A.3
  • 12
    • 0036347120 scopus 로고    scopus 로고
    • The Employee-Organization Relationship, Organizational Citizenship Behaviors, and Superior Service Quality
    • Bell S.J., and Menguc B. The Employee-Organization Relationship, Organizational Citizenship Behaviors, and Superior Service Quality. Journal of Retailing 78 2 (2002) 131-146
    • (2002) Journal of Retailing , vol.78 , Issue.2 , pp. 131-146
    • Bell, S.J.1    Menguc, B.2
  • 13
    • 7044286436 scopus 로고    scopus 로고
    • Change-Oriented Organizational Citizenship Behaviors: The Direct and Moderating Influence of Goal Orientation
    • Bettencourt L.A. Change-Oriented Organizational Citizenship Behaviors: The Direct and Moderating Influence of Goal Orientation. Journal of Retailing 80 3 (2004) 165-180
    • (2004) Journal of Retailing , vol.80 , Issue.3 , pp. 165-180
    • Bettencourt, L.A.1
  • 14
    • 20444462784 scopus 로고    scopus 로고
    • Customer-Oriented Boundary-Spanning Behaviors: Test of a Social Exchange Model of Antecedents
    • Bettencourt L.A., Brown S.W., and MacKenzie S.B. Customer-Oriented Boundary-Spanning Behaviors: Test of a Social Exchange Model of Antecedents. Journal of Retailing 81 2 (2005) 141-157
    • (2005) Journal of Retailing , vol.81 , Issue.2 , pp. 141-157
    • Bettencourt, L.A.1    Brown, S.W.2    MacKenzie, S.B.3
  • 15
    • 7044231604 scopus 로고    scopus 로고
    • Online Information Search Termination Patterns Across Product Categories and Consumer Demographics
    • Bhatnagar A., and Ghose S. Online Information Search Termination Patterns Across Product Categories and Consumer Demographics. Journal of Retailing 80 3 (2004) 221-228
    • (2004) Journal of Retailing , vol.80 , Issue.3 , pp. 221-228
    • Bhatnagar, A.1    Ghose, S.2
  • 16
    • 0038579562 scopus 로고    scopus 로고
    • Consumer Price Awareness in Food Shopping: The Case of Quantity Surcharges
    • Binkley J.K., and Bejnarowicz J. Consumer Price Awareness in Food Shopping: The Case of Quantity Surcharges. Journal of Retailing 79 1 (2003) 27-36
    • (2003) Journal of Retailing , vol.79 , Issue.1 , pp. 27-36
    • Binkley, J.K.1    Bejnarowicz, J.2
  • 17
    • 33747815821 scopus 로고    scopus 로고
    • Low Price Guarantees as Signals of Lowest Price: The Moderating Role of Perceived Price Dispersion
    • Biswas A., Dutta S., and Pullig C. Low Price Guarantees as Signals of Lowest Price: The Moderating Role of Perceived Price Dispersion. Journal of Retailing 82 3 (2006) 245-257
    • (2006) Journal of Retailing , vol.82 , Issue.3 , pp. 245-257
    • Biswas, A.1    Dutta, S.2    Pullig, C.3
  • 18
    • 0036390302 scopus 로고    scopus 로고
    • Effects of Shopping Information on Consumers' Responses to Comparative Price Claims
    • Blair E.A., Harris J., and Monroe K.B. Effects of Shopping Information on Consumers' Responses to Comparative Price Claims. Journal of Retailing 78 3 (2002) 175-182
    • (2002) Journal of Retailing , vol.78 , Issue.3 , pp. 175-182
    • Blair, E.A.1    Harris, J.2    Monroe, K.B.3
  • 19
    • 33846310088 scopus 로고    scopus 로고
    • Six Strategies for Competing through Service: An Agenda for Future Research
    • Bolton R.N., Grewal D., and Levy M. Six Strategies for Competing through Service: An Agenda for Future Research. Journal of Retailing 83 1 (2007) 1-4
    • (2007) Journal of Retailing , vol.83 , Issue.1 , pp. 1-4
    • Bolton, R.N.1    Grewal, D.2    Levy, M.3
  • 20
    • 0345448346 scopus 로고    scopus 로고
    • An Empirically Derived Taxonomy of Retailer Pricing and Promotion Strategies
    • Bolton R.N., and Shankar V. An Empirically Derived Taxonomy of Retailer Pricing and Promotion Strategies. Journal of Retailing 79 4 (2003) 213-224
    • (2003) Journal of Retailing , vol.79 , Issue.4 , pp. 213-224
    • Bolton, R.N.1    Shankar, V.2
  • 21
    • 7044220832 scopus 로고    scopus 로고
    • Managing Conflict to Improve the Effectiveness of Retail Networks
    • Bradford K.D., Stringfellow A., and Weitz B.A. Managing Conflict to Improve the Effectiveness of Retail Networks. Journal of Retailing 80 3 (2004) 181-195
    • (2004) Journal of Retailing , vol.80 , Issue.3 , pp. 181-195
    • Bradford, K.D.1    Stringfellow, A.2    Weitz, B.A.3
  • 22
    • 24144490435 scopus 로고    scopus 로고
    • Removing the Contextual Lens: A Multinational, Multi-Setting Comparison of Service Evaluation Models
    • Brady M.K., Knight G.A., Cronin Jr. J.J., Tomas G., Hult M., and Keillor B.D. Removing the Contextual Lens: A Multinational, Multi-Setting Comparison of Service Evaluation Models. Journal of Retailing 81 3 (2005) 215-230
    • (2005) Journal of Retailing , vol.81 , Issue.3 , pp. 215-230
    • Brady, M.K.1    Knight, G.A.2    Cronin Jr., J.J.3    Tomas, G.4    Hult, M.5    Keillor, B.D.6
  • 23
    • 33747820803 scopus 로고    scopus 로고
    • Opportunities for Active Stock-Out Management in Online Stores: The Impact of the Stock-Out Policy on Online Stock-Out Reactions
    • Breugelmans E., Campo K., and Gijsbrechts E. Opportunities for Active Stock-Out Management in Online Stores: The Impact of the Stock-Out Policy on Online Stock-Out Reactions. Journal of Retailing 82 3 (2006) 215-228
    • (2006) Journal of Retailing , vol.82 , Issue.3 , pp. 215-228
    • Breugelmans, E.1    Campo, K.2    Gijsbrechts, E.3
  • 24
    • 33750932726 scopus 로고    scopus 로고
    • Effects of Prior Brand Usage and Promotion on Consumer Promotional Response
    • Bridges E., Briesch R.A., and Yim C.K.(B.). Effects of Prior Brand Usage and Promotion on Consumer Promotional Response. Journal of Retailing 82 4 (2006) 295-307
    • (2006) Journal of Retailing , vol.82 , Issue.4 , pp. 295-307
    • Bridges, E.1    Briesch, R.A.2    Yim C.K.(B.)3
  • 25
    • 33750935999 scopus 로고    scopus 로고
    • On assuming the Helm of the Journal of Retailing
    • Brown J.R., and Dant R.P. On assuming the Helm of the Journal of Retailing. Journal of Retailing 82 4 (2006) 273-275
    • (2006) Journal of Retailing , vol.82 , Issue.4 , pp. 273-275
    • Brown, J.R.1    Dant, R.P.2
  • 26
    • 20444504367 scopus 로고    scopus 로고
    • Supply Chain Management and The Evolution of the 'Big Middle'
    • Brown J.R., Dant R.P., Ingene C.A., and Kaufmann P.J. Supply Chain Management and The Evolution of the 'Big Middle'. Journal of Retailing 81 2. (2005) 97-105
    • (2005) Journal of Retailing , vol.81 , Issue.2 , pp. 97-105
    • Brown, J.R.1    Dant, R.P.2    Ingene, C.A.3    Kaufmann, P.J.4
  • 27
    • 36348991412 scopus 로고    scopus 로고
    • Partitioned Pricing: Can We Always Divide And Prosper?
    • Burman B., and Biswas A. Partitioned Pricing: Can We Always Divide And Prosper?. Journal of Retailing 83 4 (2007) 423-436
    • (2007) Journal of Retailing , vol.83 , Issue.4 , pp. 423-436
    • Burman, B.1    Biswas, A.2
  • 28
    • 0038579557 scopus 로고    scopus 로고
    • Assimilation of Advertised Reference Prices: The Moderating Role of Involvement
    • Chandrashekaran R., and Grewal D. Assimilation of Advertised Reference Prices: The Moderating Role of Involvement. Journal of Retailing 79 1 (2003) 53-62
    • (2003) Journal of Retailing , vol.79 , Issue.1 , pp. 53-62
    • Chandrashekaran, R.1    Grewal, D.2
  • 29
    • 1642460145 scopus 로고    scopus 로고
    • The Influence of Redundant Comparison Prices And Other Price Presentation Formats on Consumers' Evaluations and Purchase Intentions
    • Chandrashekaran R. The Influence of Redundant Comparison Prices And Other Price Presentation Formats on Consumers' Evaluations and Purchase Intentions. Journal of Retailing 80 1 (2004) 53-66
    • (2004) Journal of Retailing , vol.80 , Issue.1 , pp. 53-66
    • Chandrashekaran, R.1
  • 30
    • 31744447214 scopus 로고    scopus 로고
    • The Mechanism of Trust and Distrust Formation and Their Relational Outcomes
    • Cho J. The Mechanism of Trust and Distrust Formation and Their Relational Outcomes. Journal of Retailing 82 1 (2005) 25-35
    • (2005) Journal of Retailing , vol.82 , Issue.1 , pp. 25-35
    • Cho, J.1
  • 31
    • 33646051207 scopus 로고    scopus 로고
    • Private Label Positioning: Quality Versus Feature Differentiation from the National Brand
    • Choi S.C., and Coughlan A.T. Private Label Positioning: Quality Versus Feature Differentiation from the National Brand. Journal of Retailing 82 2 (2006) 79-93
    • (2006) Journal of Retailing , vol.82 , Issue.2 , pp. 79-93
    • Choi, S.C.1    Coughlan, A.T.2
  • 32
    • 33751079844 scopus 로고    scopus 로고
    • Retailer-Buyer Supplier Relationships: The Japanese Difference
    • Chung J.-E., Sternquist B., and Chen Z. Retailer-Buyer Supplier Relationships: The Japanese Difference. Journal of Retailing 82 4 (2006) 349-355
    • (2006) Journal of Retailing , vol.82 , Issue.4 , pp. 349-355
    • Chung, J.-E.1    Sternquist, B.2    Chen, Z.3
  • 33
    • 0037845266 scopus 로고    scopus 로고
    • Structural and Strategic Dynamics in Franchising
    • Dant R.P., and Kaufmann P.J. Structural and Strategic Dynamics in Franchising. Journal of Retailing 79 2 (2003) 63-76
    • (2003) Journal of Retailing , vol.79 , Issue.2 , pp. 63-76
    • Dant, R.P.1    Kaufmann, P.J.2
  • 34
    • 14844350921 scopus 로고    scopus 로고
    • Effects of Pricing and Promotion on Consumer Perceptions: It Depends on How You Frame It
    • Darke P.R., and Chung C.M.Y. Effects of Pricing and Promotion on Consumer Perceptions: It Depends on How You Frame It. Journal of Retailing 81 1 (2005) 35-47
    • (2005) Journal of Retailing , vol.81 , Issue.1 , pp. 35-47
    • Darke, P.R.1    Chung, C.M.Y.2
  • 35
    • 0036261242 scopus 로고    scopus 로고
    • Convergence and Divergence in Consumer Behavior: Implications for International Retailing
    • De Mooij M., and Hofstede G. Convergence and Divergence in Consumer Behavior: Implications for International Retailing. Journal of Retailing 78 1 (2002) 61-70
    • (2002) Journal of Retailing , vol.78 , Issue.1 , pp. 61-70
    • De Mooij, M.1    Hofstede, G.2
  • 36
    • 33747857661 scopus 로고    scopus 로고
    • The Effect of Sales Promotion on Post-Promotion Brand Preference: A Meta-Analysis
    • DelVecchio D., Henard D.H., and Freling T.H. The Effect of Sales Promotion on Post-Promotion Brand Preference: A Meta-Analysis. Journal of Retailing 82 3 (2006) 203-213
    • (2006) Journal of Retailing , vol.82 , Issue.3 , pp. 203-213
    • DelVecchio, D.1    Henard, D.H.2    Freling, T.H.3
  • 37
    • 33750935436 scopus 로고    scopus 로고
    • Adding Consumer Behavior Insights to Category Management: Improving Item Placement Decisions
    • Desrochers D.M., and Nelson P. Adding Consumer Behavior Insights to Category Management: Improving Item Placement Decisions. Journal of Retailing 82 4 (2006) 357-365
    • (2006) Journal of Retailing , vol.82 , Issue.4 , pp. 357-365
    • Desrochers, D.M.1    Nelson, P.2
  • 38
    • 34547138701 scopus 로고    scopus 로고
    • Efficient Replenishment in the Distribution Channel
    • Dong Y., Shankar V., and Dresner M. Efficient Replenishment in the Distribution Channel. Journal of Retailing 83 3 (2007) 252-278
    • (2007) Journal of Retailing , vol.83 , Issue.3 , pp. 252-278
    • Dong, Y.1    Shankar, V.2    Dresner, M.3
  • 39
    • 33947577869 scopus 로고    scopus 로고
    • Retail Environment and Manufacturer Competitive Intensity
    • Draganska M., and Klapper D. Retail Environment and Manufacturer Competitive Intensity. Journal of Retailing 83 2 (2007) 183-198
    • (2007) Journal of Retailing , vol.83 , Issue.2 , pp. 183-198
    • Draganska, M.1    Klapper, D.2
  • 40
    • 27744432827 scopus 로고    scopus 로고
    • Effects of Low Price Guarantees on Consumer Post-Purchase Search Intention: The Moderating Roles of Value Consciousness and Penalty Level
    • Dutta S., and Biswas A. Effects of Low Price Guarantees on Consumer Post-Purchase Search Intention: The Moderating Roles of Value Consciousness and Penalty Level. Journal of Retailing 81 4 (2005) 283-291
    • (2005) Journal of Retailing , vol.81 , Issue.4 , pp. 283-291
    • Dutta, S.1    Biswas, A.2
  • 41
    • 3042684830 scopus 로고    scopus 로고
    • Product Category Determinants of Price Knowledge for Durable Consumer Goods
    • Estelami H., and De Maeyer P. Product Category Determinants of Price Knowledge for Durable Consumer Goods. Journal of Retailing 80 2 (2004) 129-138
    • (2004) Journal of Retailing , vol.80 , Issue.2 , pp. 129-138
    • Estelami, H.1    De Maeyer, P.2
  • 43
    • 1642501142 scopus 로고    scopus 로고
    • Scale Modification: Alternative Approaches and Their Consequences
    • Finn A., and Kayande U. Scale Modification: Alternative Approaches and Their Consequences. Journal of Retailing 80 1 (2004) 37-52
    • (2004) Journal of Retailing , vol.80 , Issue.1 , pp. 37-52
    • Finn, A.1    Kayande, U.2
  • 44
    • 0036344208 scopus 로고    scopus 로고
    • Antecedents of Private Label Attitude And National Brand Promotion Attitude: Similarities and Differences
    • Garretson J.A., Fisher D., and Burton S. Antecedents of Private Label Attitude And National Brand Promotion Attitude: Similarities and Differences. Journal of Retailing 78 2 (2002) 91-100
    • (2002) Journal of Retailing , vol.78 , Issue.2 , pp. 91-100
    • Garretson, J.A.1    Fisher, D.2    Burton, S.3
  • 45
    • 0038579597 scopus 로고    scopus 로고
    • The Impact of Store Flyers on Store Traffic and Store Sales: A Geo-Marketing Approach
    • Gijsbrechts E., Campo K., and Goossens T. The Impact of Store Flyers on Store Traffic and Store Sales: A Geo-Marketing Approach. Journal of Retailing 79 1 (2003) 1-16
    • (2003) Journal of Retailing , vol.79 , Issue.1 , pp. 1-16
    • Gijsbrechts, E.1    Campo, K.2    Goossens, T.3
  • 46
    • 0036929472 scopus 로고    scopus 로고
    • Barriers to the Advancement of Modern Food Retail Formats: Theory and Measurement
    • Goldman A.S., Ramaswami, and Krider R.E. Barriers to the Advancement of Modern Food Retail Formats: Theory and Measurement. Journal of Retailing 78 4 (2002) 281-296
    • (2002) Journal of Retailing , vol.78 , Issue.4 , pp. 281-296
    • Goldman, A.S.1    Ramaswami2    Krider, R.E.3
  • 47
    • 4344665558 scopus 로고    scopus 로고
    • Customer Satisfaction and Retail Sales Performance: An Empirical Investigation
    • Gomez M.I., McLaughlin E.W., and Wittink D.R. Customer Satisfaction and Retail Sales Performance: An Empirical Investigation. Journal of Retailing 80 4 (2004) 265-278
    • (2004) Journal of Retailing , vol.80 , Issue.4 , pp. 265-278
    • Gomez, M.I.1    McLaughlin, E.W.2    Wittink, D.R.3
  • 48
    • 14844356846 scopus 로고    scopus 로고
    • A Symmetric Competition in Retail Store Formats: Evaluating Inter- and Intra-Format Spatial Effects
    • González-Benito O., Muñoz-Gallego P.A., and Kopalle P.K. A Symmetric Competition in Retail Store Formats: Evaluating Inter- and Intra-Format Spatial Effects. Journal of Retailing 81 1 (2005) 59-73
    • (2005) Journal of Retailing , vol.81 , Issue.1 , pp. 59-73
    • González-Benito, O.1    Muñoz-Gallego, P.A.2    Kopalle, P.K.3
  • 49
    • 33646034596 scopus 로고    scopus 로고
    • From Fatwallet to eBay: An Investigation of Online Deal-Forums and Sales Promotions
    • Gopal R.D., Pathak B., Tripathi A.K., and Yin F. From Fatwallet to eBay: An Investigation of Online Deal-Forums and Sales Promotions. Journal of Retailing 82 2 (2006) 155-164
    • (2006) Journal of Retailing , vol.82 , Issue.2 , pp. 155-164
    • Gopal, R.D.1    Pathak, B.2    Tripathi, A.K.3    Yin, F.4
  • 50
    • 1642419144 scopus 로고    scopus 로고
    • Managing Price Expectations through Product Overlap
    • Gourville J.T., and Moon Y. Managing Price Expectations through Product Overlap. Journal of Retailing 80 1 (2004) 23-36
    • (2004) Journal of Retailing , vol.80 , Issue.1 , pp. 23-36
    • Gourville, J.T.1    Moon, Y.2
  • 51
    • 0344154606 scopus 로고    scopus 로고
    • The Effects of Wait Expectations and Store Atmosphere Evaluations on Patronage Intentions in Service-Intensive Retail Stores
    • Grewal D., Baker J., Levy M., and Voss G.B. The Effects of Wait Expectations and Store Atmosphere Evaluations on Patronage Intentions in Service-Intensive Retail Stores. Journal of Retailing 79 4 (2003) 259-268
    • (2003) Journal of Retailing , vol.79 , Issue.4 , pp. 259-268
    • Grewal, D.1    Baker, J.2    Levy, M.3    Voss, G.B.4
  • 52
    • 36348999186 scopus 로고    scopus 로고
    • Passing the Baton, Journal of Retailing 2001-2007
    • Grewal D., and Levy M. Passing the Baton, Journal of Retailing 2001-2007. Journal of Retailing 83 4 (2007) 371-373
    • (2007) Journal of Retailing , vol.83 , Issue.4 , pp. 371-373
    • Grewal, D.1    Levy, M.2
  • 53
    • 17844407166 scopus 로고    scopus 로고
    • Retail Branding and Loyalty: An Overview
    • ix-xii
    • Grewal D., Levy M., and Lehmann D.R. Retail Branding and Loyalty: An Overview. Journal of Retailing 80 4 (2004) ix-xii
    • (2004) Journal of Retailing , vol.80 , Issue.4
    • Grewal, D.1    Levy, M.2    Lehmann, D.R.3
  • 54
    • 31744449471 scopus 로고    scopus 로고
    • The Performance Implications of Entrepreneurial Proclivity: A Dynamic Capabilities Approach
    • Griffith D.A., Noble S.M., and Chen Q. The Performance Implications of Entrepreneurial Proclivity: A Dynamic Capabilities Approach. Journal of Retailing 82 1 (2006) 51-62
    • (2006) Journal of Retailing , vol.82 , Issue.1 , pp. 51-62
    • Griffith, D.A.1    Noble, S.M.2    Chen, Q.3
  • 55
    • 33947602217 scopus 로고    scopus 로고
    • The Influence of Tactile Input on the Evaluation of Retail Product Offerings
    • Grohmann B., Spangenberg E., and Sprott D.E. The Influence of Tactile Input on the Evaluation of Retail Product Offerings. Journal of Retailing 83 2 (2007) 237-245
    • (2007) Journal of Retailing , vol.83 , Issue.2 , pp. 237-245
    • Grohmann, B.1    Spangenberg, E.2    Sprott, D.E.3
  • 56
    • 0038240824 scopus 로고    scopus 로고
    • Consumer Evaluations of Different Promotion Types and Price Presentations: The Moderating Role of Promotional Benefit Level
    • Hardesty D.M., and Bearden W.O. Consumer Evaluations of Different Promotion Types and Price Presentations: The Moderating Role of Promotional Benefit Level. Journal of Retailing 79 1 (2003) 17-26
    • (2003) Journal of Retailing , vol.79 , Issue.1 , pp. 17-26
    • Hardesty, D.M.1    Bearden, W.O.2
  • 57
    • 33947587019 scopus 로고    scopus 로고
    • Persuasion Knowledge and Consumer Reactions to Pricing Tactics
    • Hardesty D.M., Bearden W.O., and Carlson J.P. Persuasion Knowledge and Consumer Reactions to Pricing Tactics. Journal of Retailing 83 2 (2007) 199-210
    • (2007) Journal of Retailing , vol.83 , Issue.2 , pp. 199-210
    • Hardesty, D.M.1    Bearden, W.O.2    Carlson, J.P.3
  • 58
    • 3042693345 scopus 로고    scopus 로고
    • The Four Levels of Loyalty and the Pivotal Role of Trust: A Study of Online Service Dynamics
    • Harris L.C., and Goode M.M.H. The Four Levels of Loyalty and the Pivotal Role of Trust: A Study of Online Service Dynamics. Journal of Retailing 80 2 (2004) 139-158
    • (2004) Journal of Retailing , vol.80 , Issue.2 , pp. 139-158
    • Harris, L.C.1    Goode, M.M.H.2
  • 59
    • 1642619020 scopus 로고    scopus 로고
    • It's All at the Mall: Exploring Adolescent Girls' Experiences
    • Haytko D.L., and Baker J. It's All at the Mall: Exploring Adolescent Girls' Experiences. Journal of Retailing 80 1 (2004) 67-83
    • (2004) Journal of Retailing , vol.80 , Issue.1 , pp. 67-83
    • Haytko, D.L.1    Baker, J.2
  • 60
    • 0036387684 scopus 로고    scopus 로고
    • Valuation and Management of Money-Back Guarantee Options
    • Heiman A., McWilliams B., Zhao J., and Zilberman D. Valuation and Management of Money-Back Guarantee Options. Journal of Retailing 78 3 (2002) 193-206
    • (2002) Journal of Retailing , vol.78 , Issue.3 , pp. 193-206
    • Heiman, A.1    McWilliams, B.2    Zhao, J.3    Zilberman, D.4
  • 61
    • 33846321280 scopus 로고    scopus 로고
    • Interactional Service Failures in a Pseudorelationship: The Role of Organizational Attributions
    • Hess Jr. R.L., Ganesan S., and Klein N.M. Interactional Service Failures in a Pseudorelationship: The Role of Organizational Attributions. Journal of Retailing 83 1 (2007) 79-95
    • (2007) Journal of Retailing , vol.83 , Issue.1 , pp. 79-95
    • Hess Jr., R.L.1    Ganesan, S.2    Klein, N.M.3
  • 62
    • 24144470513 scopus 로고    scopus 로고
    • Liquidity Implications of Reverse Logistics for Retailers: A Markov Chain Approach
    • Horvath P.A., Autry C.W., and Wilcox W.E. Liquidity Implications of Reverse Logistics for Retailers: A Markov Chain Approach. Journal of Retailing 81 3 (2005) 191-203
    • (2005) Journal of Retailing , vol.81 , Issue.3 , pp. 191-203
    • Horvath, P.A.1    Autry, C.W.2    Wilcox, W.E.3
  • 63
    • 14844356442 scopus 로고    scopus 로고
    • Maintaining a Committed Online Customer: A Study Across Search-Experience-Credence Products
    • Hsieh Y.-C., Chiu H.-C., and Chiang M.-Y. Maintaining a Committed Online Customer: A Study Across Search-Experience-Credence Products. Journal of Retailing 81 1 (2005) 75-82
    • (2005) Journal of Retailing , vol.81 , Issue.1 , pp. 75-82
    • Hsieh, Y.-C.1    Chiu, H.-C.2    Chiang, M.-Y.3
  • 64
    • 33646043135 scopus 로고    scopus 로고
    • The Role of Retailer Interest on Shopping Behavior
    • Jones M.A., and Reynolds K.E. The Role of Retailer Interest on Shopping Behavior. Journal of Retailing 82 2 (2006) 115-126
    • (2006) Journal of Retailing , vol.82 , Issue.2 , pp. 115-126
    • Jones, M.A.1    Reynolds, K.E.2
  • 65
    • 33947581050 scopus 로고    scopus 로고
    • Chain-Wide and Store-Level Analysis for Cross-Category Management
    • Kamakura W.A., and Kang W. Chain-Wide and Store-Level Analysis for Cross-Category Management. Journal of Retailing 83 2 (2006) 159-170
    • (2006) Journal of Retailing , vol.83 , Issue.2 , pp. 159-170
    • Kamakura, W.A.1    Kang, W.2
  • 66
    • 33646205022 scopus 로고    scopus 로고
    • Do reward Programs Build Loyalty for Services? The Moderating Effect of Satisfaction on Type and Timing of Rewards
    • Keh H.T., and Lee Y.H. Do reward Programs Build Loyalty for Services? The Moderating Effect of Satisfaction on Type and Timing of Rewards. Journal of Retailing 82 2 (2006) 127-136
    • (2006) Journal of Retailing , vol.82 , Issue.2 , pp. 127-136
    • Keh, H.T.1    Lee, Y.H.2
  • 67
    • 33750938445 scopus 로고    scopus 로고
    • Consumers' Responses to Price Presentation Formats in Rebate Advertisements
    • Kim H.M. Consumers' Responses to Price Presentation Formats in Rebate Advertisements. Journal of Retailing 82 4 (2006) 309-317
    • (2006) Journal of Retailing , vol.82 , Issue.4 , pp. 309-317
    • Kim, H.M.1
  • 68
    • 33947587663 scopus 로고    scopus 로고
    • The Role of Warehouse Club Membership Fee in Retail Competition
    • Kim S.-H.S., and Choi C. The Role of Warehouse Club Membership Fee in Retail Competition. Journal of Retailing 83 2 (2007) 171-181
    • (2007) Journal of Retailing , vol.83 , Issue.2 , pp. 171-181
    • Kim, S.-H.S.1    Choi, C.2
  • 69
    • 33846312170 scopus 로고    scopus 로고
    • An Assessment of Value Creation in Mobile Service Delivery and the Moderating Role of Time Consciousness
    • Kleijnen M., de Ruyter K., and Wetzels M. An Assessment of Value Creation in Mobile Service Delivery and the Moderating Role of Time Consciousness. Journal of Retailing 83 1 (2007) 33-46
    • (2007) Journal of Retailing , vol.83 , Issue.1 , pp. 33-46
    • Kleijnen, M.1    de Ruyter, K.2    Wetzels, M.3
  • 70
    • 0344154610 scopus 로고    scopus 로고
    • The Impact of External Reference Price on Consumer Price Expectations
    • Kopalle P.K., and Lindsey-Mullikin J. The Impact of External Reference Price on Consumer Price Expectations. Journal of Retailing 79 4 (2003) 225-236
    • (2003) Journal of Retailing , vol.79 , Issue.4 , pp. 225-236
    • Kopalle, P.K.1    Lindsey-Mullikin, J.2
  • 71
    • 34447639766 scopus 로고    scopus 로고
    • Effects of Relationship Climate, Control Mechanism, and Communications on Conflict Resolution Behavior and Performance Outcomes
    • Koza K.L., and Dant R.P. Effects of Relationship Climate, Control Mechanism, and Communications on Conflict Resolution Behavior and Performance Outcomes. Journal of Retailing 83 3 (2007) 279-296
    • (2007) Journal of Retailing , vol.83 , Issue.3 , pp. 279-296
    • Koza, K.L.1    Dant, R.P.2
  • 73
    • 0036340911 scopus 로고    scopus 로고
    • A Meta-Analysis of the Impact of Price Presentation on Perceived Savings
    • Krishna A., Briesch R., Lehmann D.R., and Yuan H. A Meta-Analysis of the Impact of Price Presentation on Perceived Savings. Journal of Retailing 78 2 (2002) 101-118
    • (2002) Journal of Retailing , vol.78 , Issue.2 , pp. 101-118
    • Krishna, A.1    Briesch, R.2    Lehmann, D.R.3    Yuan, H.4
  • 74
    • 0038811781 scopus 로고    scopus 로고
    • Accounting for Heterogeneity and Dynamics in the Loyalty-Price Sensitivity Relationship
    • Krishnamurthi L., and Papatla P. Accounting for Heterogeneity and Dynamics in the Loyalty-Price Sensitivity Relationship. Journal of Retailing 79 2 (2003) 121-136
    • (2003) Journal of Retailing , vol.79 , Issue.2 , pp. 121-136
    • Krishnamurthi, L.1    Papatla, P.2
  • 75
    • 33646073397 scopus 로고    scopus 로고
    • Semantic Cues in Reference Price Advertisements: The Moderating Role of Cue Concreteness
    • Krishnan B.C., Biswas A., and Netemeyer R.G. Semantic Cues in Reference Price Advertisements: The Moderating Role of Cue Concreteness. Journal of Retailing 82 2 (2006) 95-104
    • (2006) Journal of Retailing , vol.82 , Issue.2 , pp. 95-104
    • Krishnan, B.C.1    Biswas, A.2    Netemeyer, R.G.3
  • 76
    • 0037781880 scopus 로고    scopus 로고
    • Consumer Perceptions of Refund Depth and Competitive Scope in Price-Matching Guarantees: Effects on Store Patronage
    • Kukar-Kinney M., and Walters R.G. Consumer Perceptions of Refund Depth and Competitive Scope in Price-Matching Guarantees: Effects on Store Patronage. Journal of Retailing 79 3 (2003) 153-160
    • (2003) Journal of Retailing , vol.79 , Issue.3 , pp. 153-160
    • Kukar-Kinney, M.1    Walters, R.G.2
  • 77
    • 34447621573 scopus 로고    scopus 로고
    • Consumers' Perceptions of the Fairness of Price-Matching Refund Policies
    • Kukar-Kinney M., Xia L., and Monroe K.B. Consumers' Perceptions of the Fairness of Price-Matching Refund Policies. Journal of Retailing 83 3 (2007) 325-337
    • (2007) Journal of Retailing , vol.83 , Issue.3 , pp. 325-337
    • Kukar-Kinney, M.1    Xia, L.2    Monroe, K.B.3
  • 78
    • 33947594350 scopus 로고    scopus 로고
    • Consumer Responses to Characteristics of Price-Matching Guarantees: The Moderating Role of price Consciousness
    • Kukar-Kinney M., Walters R.G., and Mackenzie S.B. Consumer Responses to Characteristics of Price-Matching Guarantees: The Moderating Role of price Consciousness. Journal of Retailing 83 2 (2007) 211-221
    • (2007) Journal of Retailing , vol.83 , Issue.2 , pp. 211-221
    • Kukar-Kinney, M.1    Walters, R.G.2    Mackenzie, S.B.3
  • 79
    • 24144490853 scopus 로고    scopus 로고
    • The Competitive Impact of Service Process Improvement: Examining Customers' Waiting Experiences in Retail Markets
    • Kumar P. The Competitive Impact of Service Process Improvement: Examining Customers' Waiting Experiences in Retail Markets. Journal of Retailing 81 3 (2005) 171-180
    • (2005) Journal of Retailing , vol.81 , Issue.3 , pp. 171-180
    • Kumar, P.1
  • 80
    • 17844376758 scopus 로고    scopus 로고
    • Building and Sustaining Profitable Customer Loyalty for the 21st Century
    • Kumar V., and Shah D. Building and Sustaining Profitable Customer Loyalty for the 21st Century. Journal of Retailing 80 4 (2004) 317-330
    • (2004) Journal of Retailing , vol.80 , Issue.4 , pp. 317-330
    • Kumar, V.1    Shah, D.2
  • 81
    • 33750946176 scopus 로고    scopus 로고
    • Managing Retailer Profitability-One Customer at a Time!
    • Kumar V., Shah D., and Venkatesan R. Managing Retailer Profitability-One Customer at a Time!. Journal of Retailing 82 4 (2006) 277-294
    • (2006) Journal of Retailing , vol.82 , Issue.4 , pp. 277-294
    • Kumar, V.1    Shah, D.2    Venkatesan, R.3
  • 82
    • 14844347257 scopus 로고    scopus 로고
    • The Different Faces of Coupon Elasticity
    • Kumar V., and Swaminathan S. The Different Faces of Coupon Elasticity. Journal of Retailing 81 1 (2005) 1-13
    • (2005) Journal of Retailing , vol.81 , Issue.1 , pp. 1-13
    • Kumar, V.1    Swaminathan, S.2
  • 83
    • 24144475947 scopus 로고    scopus 로고
    • The Effects of Merchandise Coordination and Juxtaposition on Consumers' Product Evaluation and Purchase Intention on Store-Based Retailing
    • Lam S.Y., and Mukherjee A. The Effects of Merchandise Coordination and Juxtaposition on Consumers' Product Evaluation and Purchase Intention on Store-Based Retailing. Journal of Retailing 81 3 (2005) 231-250
    • (2005) Journal of Retailing , vol.81 , Issue.3 , pp. 231-250
    • Lam, S.Y.1    Mukherjee, A.2
  • 84
    • 27744489653 scopus 로고    scopus 로고
    • Internet versus Bricks-and-Mortar Retailers: An Investigation into Intangibility and its Consequences
    • Laroche M., Yang Z., McDougall G.H.G., and Bergeron J. Internet versus Bricks-and-Mortar Retailers: An Investigation into Intangibility and its Consequences. Journal of Retailing 81 4 (2005) 251-267
    • (2005) Journal of Retailing , vol.81 , Issue.4 , pp. 251-267
    • Laroche, M.1    Yang, Z.2    McDougall, G.H.G.3    Bergeron, J.4
  • 85
    • 34447644582 scopus 로고    scopus 로고
    • Publishing Perspectives from the Editors
    • Levy M., and Grewal D. Publishing Perspectives from the Editors. Journal of Retailing 83 3 (2007) 247-252
    • (2007) Journal of Retailing , vol.83 , Issue.3 , pp. 247-252
    • Levy, M.1    Grewal, D.2
  • 86
    • 7044247925 scopus 로고    scopus 로고
    • Emerging Trends in Retail Pricing Practice: Implications for Research
    • xiii-xxi
    • Levy M., Grewal D., Kopalle P.K., and Hess J.D. Emerging Trends in Retail Pricing Practice: Implications for Research. Journal of Retailing 80 3 (2004) xiii-xxi
    • (2004) Journal of Retailing , vol.80 , Issue.3
    • Levy, M.1    Grewal, D.2    Kopalle, P.K.3    Hess, J.D.4
  • 88
    • 31744441908 scopus 로고    scopus 로고
    • The Effect of Shipping Fees on Customer Acquisition, Customer Retention, and Purchase Quantities
    • Lewis M. The Effect of Shipping Fees on Customer Acquisition, Customer Retention, and Purchase Quantities. Journal of Retailing 82 1 (2006) 13-24
    • (2006) Journal of Retailing , vol.82 , Issue.1 , pp. 13-24
    • Lewis, M.1
  • 89
    • 33646178941 scopus 로고    scopus 로고
    • Teenagers' Use of Alternative Shopping Channels: A Consumer Socialization Perspective
    • Lueg J.E., Ponder N., Beatty S.E., and Capella M.L. Teenagers' Use of Alternative Shopping Channels: A Consumer Socialization Perspective. Journal of Retailing 82 2 (2006) 137-153
    • (2006) Journal of Retailing , vol.82 , Issue.2 , pp. 137-153
    • Lueg, J.E.1    Ponder, N.2    Beatty, S.E.3    Capella, M.L.4
  • 90
    • 0344154605 scopus 로고    scopus 로고
    • The Critical Role of Trust in Obtaining Retailer Support for a Supplier's Strategic Organizational Change
    • Lusch R.F., O'Brien M., and Sindhav B. The Critical Role of Trust in Obtaining Retailer Support for a Supplier's Strategic Organizational Change. Journal of Retailing 79 4 (2003) 249-258
    • (2003) Journal of Retailing , vol.79 , Issue.4 , pp. 249-258
    • Lusch, R.F.1    O'Brien, M.2    Sindhav, B.3
  • 91
    • 33846332707 scopus 로고    scopus 로고
    • Competing Through Service: Insights from Service-Dominant Logic
    • Lusch R.F., Vargo S.L., and O'Brien M. Competing Through Service: Insights from Service-Dominant Logic. Journal of Retailing 83 1 (2007) 5-18
    • (2007) Journal of Retailing , vol.83 , Issue.1 , pp. 5-18
    • Lusch, R.F.1    Vargo, S.L.2    O'Brien, M.3
  • 92
    • 0037507617 scopus 로고    scopus 로고
    • Share of Wallet in Retailing: The Effects of Customer Satisfaction, Loyalty Cards and Shopper Characteristics
    • Mägi A.W. Share of Wallet in Retailing: The Effects of Customer Satisfaction, Loyalty Cards and Shopper Characteristics. Journal of Retailing 79 2 (2003) 97-106
    • (2003) Journal of Retailing , vol.79 , Issue.2 , pp. 97-106
    • Mägi, A.W.1
  • 93
    • 27744452388 scopus 로고    scopus 로고
    • Consumers' Store-Level Price Knowledge: Why are some Consumers more Knowledgeable than Others?
    • Mägi A.W., and Julander C.-R. Consumers' Store-Level Price Knowledge: Why are some Consumers more Knowledgeable than Others?. Journal of Retailing 81 4 (2005) 319-329
    • (2005) Journal of Retailing , vol.81 , Issue.4 , pp. 319-329
    • Mägi, A.W.1    Julander, C.-R.2
  • 94
    • 3042589719 scopus 로고    scopus 로고
    • Shopping with Friends and Teens' Susceptibility to Peer Influence
    • Mangleburg T.F., Doney P.M., and Bristol T. Shopping with Friends and Teens' Susceptibility to Peer Influence. Journal of Retailing 80 2 (2004) 101-116
    • (2004) Journal of Retailing , vol.80 , Issue.2 , pp. 101-116
    • Mangleburg, T.F.1    Doney, P.M.2    Bristol, T.3
  • 95
    • 36348998077 scopus 로고    scopus 로고
    • A Further Examination of Multiple Unit Price Promotions and Their Effects on Quantity Purchase Intentions
    • Manning K., and Sprott D. A Further Examination of Multiple Unit Price Promotions and Their Effects on Quantity Purchase Intentions. Journal of Retailing 83 4 (2007) 411-421
    • (2007) Journal of Retailing , vol.83 , Issue.4 , pp. 411-421
    • Manning, K.1    Sprott, D.2
  • 96
    • 0036257861 scopus 로고    scopus 로고
    • The Effect of Dynamic Retail Experiences on Experiential Perceptions of Value: An Internet and Catalog Comparison
    • Mathwick C., Malhotra N.K., and Rigdon E. The Effect of Dynamic Retail Experiences on Experiential Perceptions of Value: An Internet and Catalog Comparison. Journal of Retailing 78 1 (2002) 51-60
    • (2002) Journal of Retailing , vol.78 , Issue.1 , pp. 51-60
    • Mathwick, C.1    Malhotra, N.K.2    Rigdon, E.3
  • 97
    • 7044239668 scopus 로고    scopus 로고
    • The Impact of Culture on Consumers' Perceptions of Service Recovery Efforts
    • Mattila A.S., and Patterson P.G. The Impact of Culture on Consumers' Perceptions of Service Recovery Efforts. Journal of Retailing 80 3 (2004) 196-206
    • (2004) Journal of Retailing , vol.80 , Issue.3 , pp. 196-206
    • Mattila, A.S.1    Patterson, P.G.2
  • 98
    • 0036926045 scopus 로고    scopus 로고
    • Modeling Customer Perceptions of Complaint Handling over Time: The Effects of Perceived Justice on Satisfaction and Intent
    • Maxham III J.G., and Netemeyer R.G. Modeling Customer Perceptions of Complaint Handling over Time: The Effects of Perceived Justice on Satisfaction and Intent. Journal of Retailing 78 4 (2002) 239-252
    • (2002) Journal of Retailing , vol.78 , Issue.4 , pp. 239-252
    • Maxham III, J.G.1    Netemeyer, R.G.2
  • 99
    • 33646589948 scopus 로고    scopus 로고
    • Offering Low Price Guarantees to Improve Customer Retention
    • McWilliams B., and Gerstner E. Offering Low Price Guarantees to Improve Customer Retention. Journal of Retailing 82 2 (2006) 105-113
    • (2006) Journal of Retailing , vol.82 , Issue.2 , pp. 105-113
    • McWilliams, B.1    Gerstner, E.2
  • 100
    • 7044241368 scopus 로고    scopus 로고
    • Service Provider Responses to Anxious and Angry Customers: Different Challenges, Different Payoffs
    • Menon K., and Dube L. Service Provider Responses to Anxious and Angry Customers: Different Challenges, Different Payoffs. Journal of Retailing 80 3 (2004) 229-238
    • (2004) Journal of Retailing , vol.80 , Issue.3 , pp. 229-238
    • Menon, K.1    Dube, L.2
  • 101
    • 0036264394 scopus 로고    scopus 로고
    • Cross-Category Effects of Induced Arousal and Pleasure on the Internet Shopping Experience
    • Menon S., and Kahn B. Cross-Category Effects of Induced Arousal and Pleasure on the Internet Shopping Experience. Journal of Retailing 78 1 (2002) 31-40
    • (2002) Journal of Retailing , vol.78 , Issue.1 , pp. 31-40
    • Menon, S.1    Kahn, B.2
  • 102
    • 33947584449 scopus 로고    scopus 로고
    • The Effects of Loyalty Programs on Customer Lifetime Duration and Share of Wallet
    • Meyer-Waarden L. The Effects of Loyalty Programs on Customer Lifetime Duration and Share of Wallet. Journal of Retailing 83 2 (2007) 223-236
    • (2007) Journal of Retailing , vol.83 , Issue.2 , pp. 223-236
    • Meyer-Waarden, L.1
  • 103
    • 20444479862 scopus 로고    scopus 로고
    • The Organizational Ecology of Retailing: A Historical Perspective
    • Michael S.C., and Kim S.M. The Organizational Ecology of Retailing: A Historical Perspective. Journal of Retailing 81 2 (2005) 113-123
    • (2005) Journal of Retailing , vol.81 , Issue.2 , pp. 113-123
    • Michael, S.C.1    Kim, S.M.2
  • 105
    • 20444464491 scopus 로고    scopus 로고
    • Perceptions of Assortment Variety: The Effects of Congruency between Consumers' Internal and Retails' External Organization
    • Morales A., Kahn B.E., McAlister L., and Broniarczyk S.M. Perceptions of Assortment Variety: The Effects of Congruency between Consumers' Internal and Retails' External Organization. Journal of Retailing 81 2 (2005) 159-169
    • (2005) Journal of Retailing , vol.81 , Issue.2 , pp. 159-169
    • Morales, A.1    Kahn, B.E.2    McAlister, L.3    Broniarczyk, S.M.4
  • 106
    • 33846330512 scopus 로고    scopus 로고
    • The Role of Pleasant Music in Servicescapes: A Test of the Dual Model of Environmental Perception
    • Morin S., Dubé L., and Chebat J.-C. The Role of Pleasant Music in Servicescapes: A Test of the Dual Model of Environmental Perception. Journal of Retailing 83 1 (2007) 115-130
    • (2007) Journal of Retailing , vol.83 , Issue.1 , pp. 115-130
    • Morin, S.1    Dubé, L.2    Chebat, J.-C.3
  • 107
    • 33846303954 scopus 로고    scopus 로고
    • Employee versus Supervisor Rating of Performance in the Retail Customer Service Sector: Differences in Predictive Validity for Customer Outcomes
    • Netemeyer R.G., and Maxham III J.G. Employee versus Supervisor Rating of Performance in the Retail Customer Service Sector: Differences in Predictive Validity for Customer Outcomes. Journal of Retailing 83 1 (2007) 131-145
    • (2007) Journal of Retailing , vol.83 , Issue.1 , pp. 131-145
    • Netemeyer, R.G.1    Maxham III, J.G.2
  • 108
    • 14844359597 scopus 로고    scopus 로고
    • The Dimensional Stability of the Standards used in the Disconfirmation Paradigm
    • Niedrich R.W., Kiryanova E., and Black W.C. The Dimensional Stability of the Standards used in the Disconfirmation Paradigm. Journal of Retailing 81 1 (2005) 49-57
    • (2005) Journal of Retailing , vol.81 , Issue.1 , pp. 49-57
    • Niedrich, R.W.1    Kiryanova, E.2    Black, W.C.3
  • 109
    • 33748193022 scopus 로고    scopus 로고
    • Drivers of Local Merchant Loyalty: Understanding the Influence of Gender and Shopping Motives
    • Noble S.M., Griffith D.A., and Adjei M.T. Drivers of Local Merchant Loyalty: Understanding the Influence of Gender and Shopping Motives. Journal of Retailing 82 3 (2006) 177-188
    • (2006) Journal of Retailing , vol.82 , Issue.3 , pp. 177-188
    • Noble, S.M.1    Griffith, D.A.2    Adjei, M.T.3
  • 110
    • 17844405047 scopus 로고    scopus 로고
    • Relationship Hindrance; Why would Consumers not want a Relationship with a Retailer?
    • Noble S.M., and Phillips J. Relationship Hindrance; Why would Consumers not want a Relationship with a Retailer?. Journal of Retailing 80 4 (2004) 289-303
    • (2004) Journal of Retailing , vol.80 , Issue.4 , pp. 289-303
    • Noble, S.M.1    Phillips, J.2
  • 111
    • 0001888752 scopus 로고
    • Will Successful Franchise Systems Ultimately become Wholly-Owned Chains?
    • Oxenfeldt A.R., and Kelly A.O. Will Successful Franchise Systems Ultimately become Wholly-Owned Chains?. Journal of Retailing 44 4 (1968) 69-89
    • (1968) Journal of Retailing , vol.44 , Issue.4 , pp. 69-89
    • Oxenfeldt, A.R.1    Kelly, A.O.2
  • 112
    • 36349016612 scopus 로고    scopus 로고
    • Differentiation via Technology: Strategic Positioning of Services following an Influx of Technological Disruptive Innovation
    • Padgett D., and Mulvey M.S. Differentiation via Technology: Strategic Positioning of Services following an Influx of Technological Disruptive Innovation. Journal of Retailing 83 4 (2007) 375-391
    • (2007) Journal of Retailing , vol.83 , Issue.4 , pp. 375-391
    • Padgett, D.1    Mulvey, M.S.2
  • 113
    • 33748170712 scopus 로고    scopus 로고
    • Determinants of Retail Patronage: Meta-Analytical Perspective
    • Pan Y., and Zinkhan G.M. Determinants of Retail Patronage: Meta-Analytical Perspective. Journal of Retailing 82 3 (2006) 229-243
    • (2006) Journal of Retailing , vol.82 , Issue.3 , pp. 229-243
    • Pan, Y.1    Zinkhan, G.M.2
  • 114
    • 33750948989 scopus 로고    scopus 로고
    • Exploring the Impact of Online Privacy Disclosures on Consumer Trust
    • Pan Y., and Zinkhan G.M. Exploring the Impact of Online Privacy Disclosures on Consumer Trust. Journal of Retailing 82 4 (2006) 331-338
    • (2006) Journal of Retailing , vol.82 , Issue.4 , pp. 331-338
    • Pan, Y.1    Zinkhan, G.M.2
  • 115
    • 33747854943 scopus 로고    scopus 로고
    • Paying before Consuming: Examining the Robustness of Consumers' Preference for Prepayment
    • Patrick V.M., and Park C.W. Paying before Consuming: Examining the Robustness of Consumers' Preference for Prepayment. Journal of Retailing 82 3 (2006) 165-175
    • (2006) Journal of Retailing , vol.82 , Issue.3 , pp. 165-175
    • Patrick, V.M.1    Park, C.W.2
  • 116
    • 0037507616 scopus 로고    scopus 로고
    • A Cross-Cultural Study of Switching Barriers and Propensity to Stay with Service Providers
    • Patterson P.G., and Smith T. A Cross-Cultural Study of Switching Barriers and Propensity to Stay with Service Providers. Journal of Retailing 79 2 (2003) 107-120
    • (2003) Journal of Retailing , vol.79 , Issue.2 , pp. 107-120
    • Patterson, P.G.1    Smith, T.2
  • 117
    • 34247479894 scopus 로고    scopus 로고
    • How Retailer and Competitor Decisions Drive the Long-Term Effectiveness of Manufacturer Promotions for Fast Moving Consumer Goods
    • Pauwels K. How Retailer and Competitor Decisions Drive the Long-Term Effectiveness of Manufacturer Promotions for Fast Moving Consumer Goods. Journal of Retailing 83 3 (2007) 297-308
    • (2007) Journal of Retailing , vol.83 , Issue.3 , pp. 297-308
    • Pauwels, K.1
  • 118
    • 0036264864 scopus 로고    scopus 로고
    • Retailing in the 21st Century: Reflections and Prognosis
    • Peterson R.A., and Balasubramanian S. Retailing in the 21st Century: Reflections and Prognosis. Journal of Retailing 78 1 (2002) 9-16
    • (2002) Journal of Retailing , vol.78 , Issue.1 , pp. 9-16
    • Peterson, R.A.1    Balasubramanian, S.2
  • 119
    • 0345017169 scopus 로고    scopus 로고
    • Antecedents of Satisfaction in a Marketing Channel
    • Ping Jr. R.A. Antecedents of Satisfaction in a Marketing Channel. Journal of Retailing 79 4 (2003) 237-248
    • (2003) Journal of Retailing , vol.79 , Issue.4 , pp. 237-248
    • Ping Jr., R.A.1
  • 120
    • 3042545388 scopus 로고    scopus 로고
    • The Effect of Multi-Purpose Shopping on Pricing and Location Strategy for Grocery Stores
    • Popkowski Leszczyc P.T.L., Sinha A., and Sahgal A. The Effect of Multi-Purpose Shopping on Pricing and Location Strategy for Grocery Stores. Journal of Retailing 80 2 (2004) 85-100
    • (2004) Journal of Retailing , vol.80 , Issue.2 , pp. 85-100
    • Popkowski Leszczyc, P.T.L.1    Sinha, A.2    Sahgal, A.3
  • 121
    • 1642419170 scopus 로고    scopus 로고
    • Coupon in Context: Discounting Prices or Decreasing Profits?
    • Raghubir P. Coupon in Context: Discounting Prices or Decreasing Profits?. Journal of Retailing 80 1 (2004) 1-12
    • (2004) Journal of Retailing , vol.80 , Issue.1 , pp. 1-12
    • Raghubir, P.1
  • 122
    • 31744435802 scopus 로고    scopus 로고
    • Power, Satisfaction, and Relationship Commitment in Chinese Store-Tenant Relationship and their Impact on Performance
    • Ramaseshan B., Yip L.S.C., and Pae J.H. Power, Satisfaction, and Relationship Commitment in Chinese Store-Tenant Relationship and their Impact on Performance. Journal of Retailing 82 1 (2006) 63-70
    • (2006) Journal of Retailing , vol.82 , Issue.1 , pp. 63-70
    • Ramaseshan, B.1    Yip, L.S.C.2    Pae, J.H.3
  • 123
    • 0038796423 scopus 로고    scopus 로고
    • Has the Productivity of Retail Food Stores really Declined?
    • Ratchford B.T. Has the Productivity of Retail Food Stores really Declined?. Journal of Retailing 79 3 (2003) 171-182
    • (2003) Journal of Retailing , vol.79 , Issue.3 , pp. 171-182
    • Ratchford, B.T.1
  • 125
    • 0036929330 scopus 로고    scopus 로고
    • The Inter-Store Mobility of Supermarket Shoppers
    • Rhee H., and Bell D.R. The Inter-Store Mobility of Supermarket Shoppers. Journal of Retailing 78 4 (2002) 225-238
    • (2002) Journal of Retailing , vol.78 , Issue.4 , pp. 225-238
    • Rhee, H.1    Bell, D.R.2
  • 127
    • 36349036179 scopus 로고    scopus 로고
    • How Call Center Location Impacts Expectations of Service from Reputable vs. Lesser Known Firms
    • Roggeveen A., Hoyer W.D., and Bharadwaj N. How Call Center Location Impacts Expectations of Service from Reputable vs. Lesser Known Firms. Journal of Retailing 83 4 (2007) 403-410
    • (2007) Journal of Retailing , vol.83 , Issue.4 , pp. 403-410
    • Roggeveen, A.1    Hoyer, W.D.2    Bharadwaj, N.3
  • 128
    • 3042837139 scopus 로고    scopus 로고
    • How Category Characteristics Affect the Number of Store Brands Offered by the Retailer: A Model and Empirical Analysis
    • Sayman S., and Raju J.S. How Category Characteristics Affect the Number of Store Brands Offered by the Retailer: A Model and Empirical Analysis. Journal of Retailing 80 4 (2004) 279-287
    • (2004) Journal of Retailing , vol.80 , Issue.4 , pp. 279-287
    • Sayman, S.1    Raju, J.S.2
  • 130
    • 31744436323 scopus 로고    scopus 로고
    • The 99 Price Ending as a Signal of a Low-Price Appeal
    • Schindler R.M. The 99 Price Ending as a Signal of a Low-Price Appeal. Journal of Retailing 82 1 (2006) 71-77
    • (2006) Journal of Retailing , vol.82 , Issue.1 , pp. 71-77
    • Schindler, R.M.1
  • 131
    • 3042642474 scopus 로고    scopus 로고
    • The Influence of Online Product Recommendations on Consumers' Online Choices
    • Senecal S., and Nantel J. The Influence of Online Product Recommendations on Consumers' Online Choices. Journal of Retailing 80 2 (2004) 159-169
    • (2004) Journal of Retailing , vol.80 , Issue.2 , pp. 159-169
    • Senecal, S.1    Nantel, J.2
  • 132
    • 20444452941 scopus 로고    scopus 로고
    • Succeeding in the Big Middle through Technology
    • Sethuraman R., and Parasuraman A. Succeeding in the Big Middle through Technology. Journal of Retailing 81 2 (2005) 107-111
    • (2005) Journal of Retailing , vol.81 , Issue.2 , pp. 107-111
    • Sethuraman, R.1    Parasuraman, A.2
  • 133
    • 0036929687 scopus 로고    scopus 로고
    • Does Manufacturer Advertising Suppress or Stimulate Retail Price Promotions? Analytical Model and Empirical Analysis
    • Sethuraman R., and Tellis G. Does Manufacturer Advertising Suppress or Stimulate Retail Price Promotions? Analytical Model and Empirical Analysis. Journal of Retailing 78 4 (2002) 253-264
    • (2002) Journal of Retailing , vol.78 , Issue.4 , pp. 253-264
    • Sethuraman, R.1    Tellis, G.2
  • 134
    • 14844356845 scopus 로고    scopus 로고
    • The Impact of Brand Equity and the Hedonic Level of Products on Consume Stock-Out Reactions
    • Sloot L.M., Verhoef P.C., and Franses P.H. The Impact of Brand Equity and the Hedonic Level of Products on Consume Stock-Out Reactions. Journal of Retailing 81 1 (2005) 15-34
    • (2005) Journal of Retailing , vol.81 , Issue.1 , pp. 15-34
    • Sloot, L.M.1    Verhoef, P.C.2    Franses, P.H.3
  • 135
    • 17844368885 scopus 로고    scopus 로고
    • Using Product Sampling to Augment the Perceived Quality of Store Brands
    • Sprott D.E., and Shimp T.A. Using Product Sampling to Augment the Perceived Quality of Store Brands. Journal of Retailing 80 4 (2004) 305-315
    • (2004) Journal of Retailing , vol.80 , Issue.4 , pp. 305-315
    • Sprott, D.E.1    Shimp, T.A.2
  • 136
    • 0036257968 scopus 로고    scopus 로고
    • Customer Loyalty in e-Commerce: An Exploration of its Antecedents and Consequences
    • Srinivasan S.S., Anderson R., and Ponnavolu K. Customer Loyalty in e-Commerce: An Exploration of its Antecedents and Consequences. Journal of Retailing 78 1 (2002) 41-50
    • (2002) Journal of Retailing , vol.78 , Issue.1 , pp. 41-50
    • Srinivasan, S.S.1    Anderson, R.2    Ponnavolu, K.3
  • 137
    • 3042596282 scopus 로고    scopus 로고
    • Price-Matching Guarantees as Signals of Low Store Prices: Survey and Experimental Evidence
    • Srivastava J., and Lurie N.H. Price-Matching Guarantees as Signals of Low Store Prices: Survey and Experimental Evidence. Journal of Retailing 80 2 (2004) 117-128
    • (2004) Journal of Retailing , vol.80 , Issue.2 , pp. 117-128
    • Srivastava, J.1    Lurie, N.H.2
  • 138
    • 27744586522 scopus 로고    scopus 로고
    • Maximizing Earnings and Price Fairness Perceptions in Online Consumer-to-Consumer Auctions
    • Suter T.A., and Hardesty D.M. Maximizing Earnings and Price Fairness Perceptions in Online Consumer-to-Consumer Auctions. Journal of Retailing 81 4 (2005) 307-317
    • (2005) Journal of Retailing , vol.81 , Issue.4 , pp. 307-317
    • Suter, T.A.1    Hardesty, D.M.2
  • 139
    • 24144440076 scopus 로고    scopus 로고
    • Category-Specific Coupon Proneness: The Impact of Individual Characteristics and Category-Specific Variables
    • Swaminathan S., and Bawa K. Category-Specific Coupon Proneness: The Impact of Individual Characteristics and Category-Specific Variables. Journal of Retailing 81 3 (2005) 205-214
    • (2005) Journal of Retailing , vol.81 , Issue.3 , pp. 205-214
    • Swaminathan, S.1    Bawa, K.2
  • 140
    • 27744579679 scopus 로고    scopus 로고
    • The Current and Future Sales Impact of a Retail Frequency Reward Program
    • Taylor G.A., and Neslin S.A. The Current and Future Sales Impact of a Retail Frequency Reward Program. Journal of Retailing 81 4 (2005) 293-305
    • (2005) Journal of Retailing , vol.81 , Issue.4 , pp. 293-305
    • Taylor, G.A.1    Neslin, S.A.2
  • 141
    • 0036390119 scopus 로고    scopus 로고
    • The Impact of Ethical Cues on Customer Satisfaction with Service
    • Thomas J.##L., Vitell S.J., Gilbert F.W., and Rose G.M. The Impact of Ethical Cues on Customer Satisfaction with Service. Journal of Retailing 78 3 (2002) 167-174
    • (2002) Journal of Retailing , vol.78 , Issue.3 , pp. 167-174
    • Thomas, J.##L.1    Vitell, S.J.2    Gilbert, F.W.3    Rose, G.M.4
  • 142
    • 0036387556 scopus 로고    scopus 로고
    • Franchiser Influence Strategy Use and Franchisee Experience and Dependence
    • Tikoo S. Franchiser Influence Strategy Use and Franchisee Experience and Dependence. Journal of Retailing 78 3 (2002) 183-192
    • (2002) Journal of Retailing , vol.78 , Issue.3 , pp. 183-192
    • Tikoo, S.1
  • 143
    • 33846328322 scopus 로고    scopus 로고
    • The WOW Factor: Creating Value through Win-Back Offers to Reacquire Lost Customers
    • Tokman M., Davis L.M., and Lemon K.N. The WOW Factor: Creating Value through Win-Back Offers to Reacquire Lost Customers. Journal of Retailing 83 1 (2007) 47-64
    • (2007) Journal of Retailing , vol.83 , Issue.1 , pp. 47-64
    • Tokman, M.1    Davis, L.M.2    Lemon, K.N.3
  • 144
    • 0036347390 scopus 로고    scopus 로고
    • Risk Sensitivity in Distribution Channel Partnerships: Implications for Manufacturer Return Policies
    • Tsay A.A. Risk Sensitivity in Distribution Channel Partnerships: Implications for Manufacturer Return Policies. Journal of Retailing 78 2 (2002) 147-160
    • (2002) Journal of Retailing , vol.78 , Issue.2 , pp. 147-160
    • Tsay, A.A.1
  • 145
    • 0036340872 scopus 로고    scopus 로고
    • The Relationship between Purchase Regularity and Propensity to Accelerate
    • Vakratsas D., and Bass F.M. The Relationship between Purchase Regularity and Propensity to Accelerate. Journal of Retailing 78 2 (2002) 119-130
    • (2002) Journal of Retailing , vol.78 , Issue.2 , pp. 119-130
    • Vakratsas, D.1    Bass, F.M.2
  • 146
    • 33751016819 scopus 로고    scopus 로고
    • Multi-Channel Service Retailing: The Effects of Channel Performance Satisfaction on Behavioral Intentions
    • Van Birgelen M., Jong A.d., and de Ruyter K. Multi-Channel Service Retailing: The Effects of Channel Performance Satisfaction on Behavioral Intentions. Journal of Retailing 82 4 (2006) 367-377
    • (2006) Journal of Retailing , vol.82 , Issue.4 , pp. 367-377
    • Van Birgelen, M.1    Jong, A.d.2    de Ruyter, K.3
  • 147
    • 34447625881 scopus 로고    scopus 로고
    • Satisfaction with Online Commercial Group Chat: The Influence of Perceived Technology Attributes, Chat Group Characteristics, and Advisor Communication Style
    • Van Dolen W.M., Dabholkar P.A., and de Ruyter K. Satisfaction with Online Commercial Group Chat: The Influence of Perceived Technology Attributes, Chat Group Characteristics, and Advisor Communication Style. Journal of Retailing 83 3 (2007) 339-358
    • (2007) Journal of Retailing , vol.83 , Issue.3 , pp. 339-358
    • Van Dolen, W.M.1    Dabholkar, P.A.2    de Ruyter, K.3
  • 149
    • 34547097019 scopus 로고    scopus 로고
    • Do Market Characteristics Impact the Relationship between Retailer Characteristics and Online Prices?
    • Venkatesan R., Mehta K., and Bapna R. Do Market Characteristics Impact the Relationship between Retailer Characteristics and Online Prices?. Journal of Retailing 83 3 (2007) 309-324
    • (2007) Journal of Retailing , vol.83 , Issue.3 , pp. 309-324
    • Venkatesan, R.1    Mehta, K.2    Bapna, R.3
  • 150
    • 33846303848 scopus 로고    scopus 로고
    • Understanding Brand and Dealer Retention in the New Car Market: The Moderating Role of Brand Tier
    • Verhoef P.C., Langerak F., and Donkers B. Understanding Brand and Dealer Retention in the New Car Market: The Moderating Role of Brand Tier. Journal of Retailing 83 1 (2007) 97-113
    • (2007) Journal of Retailing , vol.83 , Issue.1 , pp. 97-113
    • Verhoef, P.C.1    Langerak, F.2    Donkers, B.3
  • 151
    • 0038579561 scopus 로고    scopus 로고
    • Exploring the Effect of Retail Sector and Firm Characteristics on Retail Price Promotion Strategy
    • Voss G.B., and Seiders K. Exploring the Effect of Retail Sector and Firm Characteristics on Retail Price Promotion Strategy. Journal of Retailing 79 1 (2003) 37-52
    • (2003) Journal of Retailing , vol.79 , Issue.1 , pp. 37-52
    • Voss, G.B.1    Seiders, K.2
  • 152
    • 1642541977 scopus 로고    scopus 로고
    • Virtual Store Layout: An Experimental Comparison in the Context of Grocery Retail
    • Vrechopoulos A.P., O'Keefe R.M., Doukidis G.I., and Siomkos G.J. Virtual Store Layout: An Experimental Comparison in the Context of Grocery Retail. Journal of Retailing 80 1 (2004) 13-22
    • (2004) Journal of Retailing , vol.80 , Issue.1 , pp. 13-22
    • Vrechopoulos, A.P.1    O'Keefe, R.M.2    Doukidis, G.I.3    Siomkos, G.J.4
  • 153
    • 0344154613 scopus 로고    scopus 로고
    • Situational Price Sensitivity: The Role of Consumption Occasion, Social Context and Income
    • Wakefield K.L., and Inman J.J. Situational Price Sensitivity: The Role of Consumption Occasion, Social Context and Income. Journal of Retailing 79 4 (2003) 199-212
    • (2003) Journal of Retailing , vol.79 , Issue.4 , pp. 199-212
    • Wakefield, K.L.1    Inman, J.J.2
  • 154
    • 17844410334 scopus 로고    scopus 로고
    • Customer Retailer Loyalty in The Context of Multiple Channel Strategies
    • Wallace D.W., Giese J.L., and Johnson J.L. Customer Retailer Loyalty in The Context of Multiple Channel Strategies. Journal of Retailing 80 4 (2004) 249-263
    • (2004) Journal of Retailing , vol.80 , Issue.4 , pp. 249-263
    • Wallace, D.W.1    Giese, J.L.2    Johnson, J.L.3
  • 155
    • 36348975780 scopus 로고    scopus 로고
    • Effects of Online Communication Practices on Consumer Perceptions Of Performance Uncertainty for Search and Experience Goods
    • Weathers D., Sharma S., and Wood S. Effects of Online Communication Practices on Consumer Perceptions Of Performance Uncertainty for Search and Experience Goods. Journal of Retailing 83 4 (2006) 393-401
    • (2006) Journal of Retailing , vol.83 , Issue.4 , pp. 393-401
    • Weathers, D.1    Sharma, S.2    Wood, S.3
  • 156
    • 33747861035 scopus 로고    scopus 로고
    • Contractibility and Ownership Redirection in Franchising: A Property Rights View
    • Windsperger J., and Dant R.P. Contractibility and Ownership Redirection in Franchising: A Property Rights View. Journal of Retailing 82 3 (2006) 259-272
    • (2006) Journal of Retailing , vol.82 , Issue.3 , pp. 259-272
    • Windsperger, J.1    Dant, R.P.2
  • 157
    • 0038119511 scopus 로고    scopus 로고
    • eTailQ: Dimensionalizing, Measuring and Predicting Etail Quality
    • Wolfinbarger M., and Gilly M.C. eTailQ: Dimensionalizing, Measuring and Predicting Etail Quality. Journal of Retailing 79 3 (2003) 183-198
    • (2003) Journal of Retailing , vol.79 , Issue.3 , pp. 183-198
    • Wolfinbarger, M.1    Gilly, M.C.2
  • 158
    • 24144497784 scopus 로고    scopus 로고
    • Can retailers Get Higher Prices for 'end-of-life' Inventory through Online Auctions?
    • Wood C.M., Alford B.L., Jackson R.W., and Gilley O.W. Can retailers Get Higher Prices for 'end-of-life' Inventory through Online Auctions?. Journal of Retailing 81 3 (2005) 181-190
    • (2005) Journal of Retailing , vol.81 , Issue.3 , pp. 181-190
    • Wood, C.M.1    Alford, B.L.2    Jackson, R.W.3    Gilley, O.W.4
  • 159
    • 0036264325 scopus 로고    scopus 로고
    • Future Fantasies: A Social Change Perspective of Retailing in the 21st Century
    • Wood S.L. Future Fantasies: A Social Change Perspective of Retailing in the 21st Century. Journal of Retailing 78 1 (2002) 77-84
    • (2002) Journal of Retailing , vol.78 , Issue.1 , pp. 77-84
    • Wood, S.L.1
  • 160
    • 20444435148 scopus 로고    scopus 로고
    • Understanding Product Migration to the Electronic Marketplace: A Conceptual Framework
    • Yadav M.S., and Varadarajan P.R. Understanding Product Migration to the Electronic Marketplace: A Conceptual Framework. Journal of Retailing 81 2 (2005) 125-140
    • (2005) Journal of Retailing , vol.81 , Issue.2 , pp. 125-140
    • Yadav, M.S.1    Varadarajan, P.R.2
  • 161
    • 27744586523 scopus 로고    scopus 로고
    • Can Bottles Speak Volumes? The Effect of Package Shape on How Much to Buy
    • Yang S., and Raghubir P. Can Bottles Speak Volumes? The Effect of Package Shape on How Much to Buy. Journal of Retailing 81 4 (2005) 269-281
    • (2005) Journal of Retailing , vol.81 , Issue.4 , pp. 269-281
    • Yang, S.1    Raghubir, P.2
  • 162
    • 33846333579 scopus 로고    scopus 로고
    • Multiple Reference Effects in Service Evaluations: Role of Alternative Attractiveness and Self-Image Congruity
    • Yim C.K.(B.), Chan K.W., and Hung K. Multiple Reference Effects in Service Evaluations: Role of Alternative Attractiveness and Self-Image Congruity. Journal of Retailing 83 1 (2007) 147-157
    • (2007) Journal of Retailing , vol.83 , Issue.1 , pp. 147-157
    • Yim C.K.(B.)1    Chan, K.W.2    Hung, K.3
  • 163
    • 7044263288 scopus 로고    scopus 로고
    • The Role of e-Tailer Inventory Policy on e-Tailer Pricing and Profitability
    • Zhao H., and Cao Y. The Role of e-Tailer Inventory Policy on e-Tailer Pricing and Profitability. Journal of Retailing 80 3 (2004) 207-220
    • (2004) Journal of Retailing , vol.80 , Issue.3 , pp. 207-220
    • Zhao, H.1    Cao, Y.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.