Scale modification: Alternative approaches and their consequences

Journal of Retailing

Volumn 80, Issue 1, 2004, Pages 37-52

  Finn, Adam ^a   Kayande, Ujwal ^b  

^a UNIVERSITY OF ALBERTA   (Canada)

^b PENNSYLVANIA STATE UNIVERSITY   (United States)

Author keywords

Scale adaptation; Scale modification; Scale performance; Scale refinement; Service quality

Indexed keywords

EID: 1642501142     PISSN: 00224359     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jretai.2004.01.003     Document Type: Article

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