메뉴 건너뛰기




Volumn 82, Issue 3, 2006, Pages 189-202

When a few minutes sound like a lifetime: Does atmospheric music expand or contract perceived time?

Author keywords

Duration; Music; Waiting

Indexed keywords


EID: 33646550779     PISSN: 00224359     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jretai.2006.05.003     Document Type: Article
Times cited : (88)

References (56)
  • 1
    • 84986077090 scopus 로고    scopus 로고
    • Exploring Managers' Implicit Theories of Atmospheric Music: Comparing Academic Analysis to Industry Insight
    • Areni C.S. Exploring Managers' Implicit Theories of Atmospheric Music: Comparing Academic Analysis to Industry Insight. Journal of Services Marketing 17 2/3 (2003) 161-184
    • (2003) Journal of Services Marketing , vol.17 , Issue.2-3 , pp. 161-184
    • Areni, C.S.1
  • 2
    • 0001427667 scopus 로고
    • An Experimental Approach to Making Retail Store Environmental Decisions
    • Baker J.A., Grewal D., and Levy M. An Experimental Approach to Making Retail Store Environmental Decisions. Journal of Retailing 68 4 (1992) 445-460
    • (1992) Journal of Retailing , vol.68 , Issue.4 , pp. 445-460
    • Baker, J.A.1    Grewal, D.2    Levy, M.3
  • 3
    • 0036004608 scopus 로고    scopus 로고
    • The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions
    • Baker J.A., Parasuraman, Grewal D., and Voss G.B. The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions. Journal of Marketing 66 2 (2002) 120-141
    • (2002) Journal of Marketing , vol.66 , Issue.2 , pp. 120-141
    • Baker, J.A.1    Parasuraman2    Grewal, D.3    Voss, G.B.4
  • 4
    • 0002385861 scopus 로고
    • Models of Psychological Time
    • Block R.A. (Ed), Lawrence Erlbaum, Hillsdale, NJ
    • Block R.A. Models of Psychological Time. In: Block R.A. (Ed). Cognitive Models of Psychological Time (1990), Lawrence Erlbaum, Hillsdale, NJ 1-35
    • (1990) Cognitive Models of Psychological Time , pp. 1-35
    • Block, R.A.1
  • 5
    • 0026163463 scopus 로고
    • Time Estimation and Attentional Perspective
    • Boltz M. Time Estimation and Attentional Perspective. Perception and Psychophysics 49 5 (1991) 422-433
    • (1991) Perception and Psychophysics , vol.49 , Issue.5 , pp. 422-433
    • Boltz, M.1
  • 6
    • 0032134578 scopus 로고    scopus 로고
    • The Processing of Temporal and Nontemporal Intime periodion in the Remembering of Event Durations and Musical Structures
    • Boltz M. The Processing of Temporal and Nontemporal Intime periodion in the Remembering of Event Durations and Musical Structures. Journal of Experimental Psychology: Human Perception and Performance 24 4 (1998) 1087-1104
    • (1998) Journal of Experimental Psychology: Human Perception and Performance , vol.24 , Issue.4 , pp. 1087-1104
    • Boltz, M.1
  • 8
    • 0002906178 scopus 로고
    • Music, Mood, and Marketing
    • Bruner II G.C. Music, Mood, and Marketing. Journal of Marketing 54 4 (1990) 94-104
    • (1990) Journal of Marketing , vol.54 , Issue.4 , pp. 94-104
    • Bruner II, G.C.1
  • 9
    • 0036547717 scopus 로고    scopus 로고
    • Influence of Generalized Complexity of a Musical Event on Subjective Time Estimation
    • Bueno J.L.O., Firmino E.A., and Engelman A. Influence of Generalized Complexity of a Musical Event on Subjective Time Estimation. Perceptual and Motor Skills 94 2 (2002) 541-547
    • (2002) Perceptual and Motor Skills , vol.94 , Issue.2 , pp. 541-547
    • Bueno, J.L.O.1    Firmino, E.A.2    Engelman, A.3
  • 10
    • 0042418659 scopus 로고    scopus 로고
    • Paly That One Aga: The Effect of Music Tempo on Consumer Behaviour in a Restaurant
    • Dubois B., et al. (Ed), Association for Consumer Research, Provo, UT
    • Caldwell C., and Hibbert S.A. Paly That One Aga: The Effect of Music Tempo on Consumer Behaviour in a Restaurant. In: Dubois B., et al. (Ed). European Advances in Consumer Research 4 (1999), Association for Consumer Research, Provo, UT 58-62
    • (1999) European Advances in Consumer Research , vol.4 , pp. 58-62
    • Caldwell, C.1    Hibbert, S.A.2
  • 11
    • 0037409113 scopus 로고    scopus 로고
    • The Effects of Music, Wait-Length Evaluation, and Mood on a Low-Cost Wait Experience
    • Cameron M.A., Baker J., Peterson M., and Braunsberger K. The Effects of Music, Wait-Length Evaluation, and Mood on a Low-Cost Wait Experience. Journal of Business Research 56 6 (2003) 421-430
    • (2003) Journal of Business Research , vol.56 , Issue.6 , pp. 421-430
    • Cameron, M.A.1    Baker, J.2    Peterson, M.3    Braunsberger, K.4
  • 12
    • 0027711706 scopus 로고
    • Interactive Effects of Musical and Visual Cues on Time Perception: An Application to Waiting Lines in Banks
    • Chebat J.-C., Gelinas-Chebat C., and Filiatrault P. Interactive Effects of Musical and Visual Cues on Time Perception: An Application to Waiting Lines in Banks. Perceptual and Motor Skills 77 3 (1993) 995-1020
    • (1993) Perceptual and Motor Skills , vol.77 , Issue.3 , pp. 995-1020
    • Chebat, J.-C.1    Gelinas-Chebat, C.2    Filiatrault, P.3
  • 13
    • 0030902843 scopus 로고    scopus 로고
    • Patient Satisfaction with Ambulatory Healthcare Services: Waiting Time and Filling Time
    • Dansky K.H., and Miles J. Patient Satisfaction with Ambulatory Healthcare Services: Waiting Time and Filling Time. Hospital and Health Services Administration 42 2 (1997) 165-177
    • (1997) Hospital and Health Services Administration , vol.42 , Issue.2 , pp. 165-177
    • Dansky, K.H.1    Miles, J.2
  • 14
    • 0001951371 scopus 로고
    • Store Atmosphere: An Environmental Psychology Approach
    • Donovan R.J., and Rossiter J.R. Store Atmosphere: An Environmental Psychology Approach. Journal of Retailing 58 1 (1982) 34-57
    • (1982) Journal of Retailing , vol.58 , Issue.1 , pp. 34-57
    • Donovan, R.J.1    Rossiter, J.R.2
  • 16
    • 0004137530 scopus 로고    scopus 로고
    • New York University Press, New York
    • Flaherty M.G. A Watched Pot (1999), New York University Press, New York
    • (1999) A Watched Pot
    • Flaherty, M.G.1
  • 19
    • 33746652484 scopus 로고    scopus 로고
    • The Influence of Music on Temporal Perceptions in an On-Hold Waiting Situation
    • Guegen N., and Jacob C. The Influence of Music on Temporal Perceptions in an On-Hold Waiting Situation. Psychology of Music 30 2 (2002) 210-214
    • (2002) Psychology of Music , vol.30 , Issue.2 , pp. 210-214
    • Guegen, N.1    Jacob, C.2
  • 20
    • 0002743535 scopus 로고
    • Atmospheric Segmentation: Managing Store Image with Background Music
    • Acrol R., and Mitchell A. (Eds), American Marketing Association, Chicago, IL
    • Gulas C., and Schewe C. Atmospheric Segmentation: Managing Store Image with Background Music. In: Acrol R., and Mitchell A. (Eds). Enhancing Knowledge Development in Marketing (1994), American Marketing Association, Chicago, IL 325-330
    • (1994) Enhancing Knowledge Development in Marketing , pp. 325-330
    • Gulas, C.1    Schewe, C.2
  • 21
    • 0009334051 scopus 로고
    • Hating to Wait: Managing the Final Service Encounter
    • Haynes P.J. Hating to Wait: Managing the Final Service Encounter. Journal of Services Marketing 4 4 (1990) 2-26
    • (1990) Journal of Services Marketing , vol.4 , Issue.4 , pp. 2-26
    • Haynes, P.J.1
  • 22
    • 0001617399 scopus 로고
    • Some Exploratory Findings on the Development of Musical Tastes
    • Holbrook M.B., and Schindler S Robert M. Some Exploratory Findings on the Development of Musical Tastes. Journal of Consumer Research 16 1 (1989) 119-124
    • (1989) Journal of Consumer Research , vol.16 , Issue.1 , pp. 119-124
    • Holbrook, M.B.1    Schindler S Robert, M.2
  • 23
    • 0032220927 scopus 로고    scopus 로고
    • The Relationship Between Waiting in a Service Queue and Evaluations of Service Quality: A Field Theory Perspective
    • Houston M.B., Bettencourt L.A., and Sutha W. The Relationship Between Waiting in a Service Queue and Evaluations of Service Quality: A Field Theory Perspective. Psychology and Marketing 15 8 (1998) 735-753
    • (1998) Psychology and Marketing , vol.15 , Issue.8 , pp. 735-753
    • Houston, M.B.1    Bettencourt, L.A.2    Sutha, W.3
  • 24
    • 0030548126 scopus 로고    scopus 로고
    • What to Tell Consumers in Waits of Different Lengths: An Integrative Model of Service Evaluation
    • Hui M.K., and Tse D.K. What to Tell Consumers in Waits of Different Lengths: An Integrative Model of Service Evaluation. Journal of Marketing 60 2 (1996) 81-90
    • (1996) Journal of Marketing , vol.60 , Issue.2 , pp. 81-90
    • Hui, M.K.1    Tse, D.K.2
  • 25
    • 0002131703 scopus 로고    scopus 로고
    • The Impact of Music on Consumers' Reactions to Waiting for Services
    • Hui M.K., Dube L., and Chebat J.-C. The Impact of Music on Consumers' Reactions to Waiting for Services. Journal of Retailing 73 1 (1997) 87-104
    • (1997) Journal of Retailing , vol.73 , Issue.1 , pp. 87-104
    • Hui, M.K.1    Dube, L.2    Chebat, J.-C.3
  • 26
    • 0040594432 scopus 로고
    • Expertise and the Structure of Free Recall
    • Bagozzi R., and Tybout A. (Eds), Association for Consumer Research, Provo, UT
    • Hutchinson J.W. Expertise and the Structure of Free Recall. In: Bagozzi R., and Tybout A. (Eds). Advances in Consumer Research 10 (1983), Association for Consumer Research, Provo, UT 585-589
    • (1983) Advances in Consumer Research , vol.10 , pp. 585-589
    • Hutchinson, J.W.1
  • 27
    • 0024697490 scopus 로고
    • Dynamic Attending and Responses to Time
    • Jones M.R., and Boltz M. Dynamic Attending and Responses to Time. Psychological Review 96 3 (1989) 459-491
    • (1989) Psychological Review , vol.96 , Issue.3 , pp. 459-491
    • Jones, M.R.1    Boltz, M.2
  • 29
    • 0000112369 scopus 로고
    • The Experience of Time as a Function of Musical Loudness and Gender of the Listener
    • Sherry J., and Sternthal B. (Eds), Association for Consumer Research, Provo, UT
    • Kellaris J.J., and Altsech M.B. The Experience of Time as a Function of Musical Loudness and Gender of the Listener. In: Sherry J., and Sternthal B. (Eds). Advances in Consumer Research 19 (1992), Association for Consumer Research, Provo, UT 725-729
    • (1992) Advances in Consumer Research , vol.19 , pp. 725-729
    • Kellaris, J.J.1    Altsech, M.B.2
  • 30
    • 84919418859 scopus 로고
    • The Influence of Music on Consumers' Temporal Perceptions: Does Time Fly When You're having Fun?
    • Kellaris J.J., and Kent R.J. The Influence of Music on Consumers' Temporal Perceptions: Does Time Fly When You're having Fun?. Journal of Consumer Psychology 1 4 (1992) 365-376
    • (1992) Journal of Consumer Psychology , vol.1 , Issue.4 , pp. 365-376
    • Kellaris, J.J.1    Kent, R.J.2
  • 31
    • 0030305410 scopus 로고    scopus 로고
    • Shaping Time Perceptions with Background Music: The Effect of Congruity and Arousal on Estimates of Ad Durations
    • Kellaris J.J., and Mantel S.P. Shaping Time Perceptions with Background Music: The Effect of Congruity and Arousal on Estimates of Ad Durations. Psychology and Marketing 13 5 (1996) 501-515
    • (1996) Psychology and Marketing , vol.13 , Issue.5 , pp. 501-515
    • Kellaris, J.J.1    Mantel, S.P.2
  • 32
    • 0141934934 scopus 로고    scopus 로고
    • Decibels, Disposition, and Duration: The Impact of Musical Loudness and Internal States on Time Perceptions
    • Corfman K., and Lynch J. (Eds), Association for Consumer Research, Provo, UT
    • Kellaris J.J., Mantel S.P., and Altsech M.B. Decibels, Disposition, and Duration: The Impact of Musical Loudness and Internal States on Time Perceptions. In: Corfman K., and Lynch J. (Eds). Advances in Consumer Research 23 (1996), Association for Consumer Research, Provo, UT 498-503
    • (1996) Advances in Consumer Research , vol.23 , pp. 498-503
    • Kellaris, J.J.1    Mantel, S.P.2    Altsech, M.B.3
  • 33
    • 0023452671 scopus 로고
    • Perspectives on Queues: Social Justice and the Psychology of Queueing
    • Larson R.C. Perspectives on Queues: Social Justice and the Psychology of Queueing. Operations Research 35 6 (1987) 895-905
    • (1987) Operations Research , vol.35 , Issue.6 , pp. 895-905
    • Larson, R.C.1
  • 34
    • 0041811033 scopus 로고
    • Estimation of Time Intervals with Most Preferred and Least Preferred Music
    • Lopez L., and Malhotra R. Estimation of Time Intervals with Most Preferred and Least Preferred Music. Psychological Studies 36 3 (1991) 203-209
    • (1991) Psychological Studies , vol.36 , Issue.3 , pp. 203-209
    • Lopez, L.1    Malhotra, R.2
  • 35
    • 0039643611 scopus 로고
    • The Influence of Preferred Music on the Perceived Exertion, Mood, and Time Estimation Scores of Patients Participating in a Cardiac Rehabilitation Exercise Program
    • MacNay S.K. The Influence of Preferred Music on the Perceived Exertion, Mood, and Time Estimation Scores of Patients Participating in a Cardiac Rehabilitation Exercise Program. Therapy Perspectives 13 2 (1995) 91-96
    • (1995) Therapy Perspectives , vol.13 , Issue.2 , pp. 91-96
    • MacNay, S.K.1
  • 36
    • 0041728767 scopus 로고    scopus 로고
    • Cognitive Determinants of Consumers' Time Perceptions: The Impact of Resources Required and Available
    • Mantel S.P., and Kellaris J.J. Cognitive Determinants of Consumers' Time Perceptions: The Impact of Resources Required and Available. Journal of Consumer Research 29 4 (2003) 531-538
    • (2003) Journal of Consumer Research , vol.29 , Issue.4 , pp. 531-538
    • Mantel, S.P.1    Kellaris, J.J.2
  • 39
    • 0002445297 scopus 로고    scopus 로고
    • Music and Consumer Behaviour
    • Hargreaves D.J., and North A.C. (Eds), Oxford University Press, Oxford
    • North A.C., and Hargreaves D.J. Music and Consumer Behaviour. In: Hargreaves D.J., and North A.C. (Eds). The Social Psychology of Music (1997), Oxford University Press, Oxford 268-289
    • (1997) The Social Psychology of Music , pp. 268-289
    • North, A.C.1    Hargreaves, D.J.2
  • 40
    • 0032995410 scopus 로고    scopus 로고
    • Can Music Move People? The Effects of Musical Complexity and Silence on Waiting Time
    • North A.C., and Hargreaves D.J. Can Music Move People? The Effects of Musical Complexity and Silence on Waiting Time. Environment and Behavior 31 1 (1999) 136-149
    • (1999) Environment and Behavior , vol.31 , Issue.1 , pp. 136-149
    • North, A.C.1    Hargreaves, D.J.2
  • 41
  • 43
    • 0042632470 scopus 로고    scopus 로고
    • Music Tempo and Waiting Perceptions
    • Oakes S. Music Tempo and Waiting Perceptions. Psychology and Marketing 20 8 (2003) 685-706
    • (2003) Psychology and Marketing , vol.20 , Issue.8 , pp. 685-706
    • Oakes, S.1
  • 45
    • 77956759541 scopus 로고
    • Judging the Duration of Time Intervals: A Process of Remembering Segments of Experience
    • Levin I., and Zakay D. (Eds), Elsevier, North-Holland
    • Poynter D. Judging the Duration of Time Intervals: A Process of Remembering Segments of Experience. In: Levin I., and Zakay D. (Eds). Time and Human Cognition: A Life-Span Perspective (1989), Elsevier, North-Holland 305-331
    • (1989) Time and Human Cognition: A Life-Span Perspective , pp. 305-331
    • Poynter, D.1
  • 46
    • 0001643622 scopus 로고    scopus 로고
    • Effects of Waiting on the Satisfaction with the Service: Beyond Objective Time Measures
    • Pruyn A., and Smidts A. Effects of Waiting on the Satisfaction with the Service: Beyond Objective Time Measures. International Journal of Research in Marketing 15 4 (1998) 321-334
    • (1998) International Journal of Research in Marketing , vol.15 , Issue.4 , pp. 321-334
    • Pruyn, A.1    Smidts, A.2
  • 47
    • 85050901947 scopus 로고    scopus 로고
    • Psychiatric Patients' Perceptions of Waiting Time in the Psychiatric Emergency Service
    • Roper J.M., and Manela J. Psychiatric Patients' Perceptions of Waiting Time in the Psychiatric Emergency Service. Journal of Psychosocial Nursing 38 5 (2000) 19-27
    • (2000) Journal of Psychosocial Nursing , vol.38 , Issue.5 , pp. 19-27
    • Roper, J.M.1    Manela, J.2
  • 48
    • 0037681173 scopus 로고
    • Waiting for Service: The Relationship Between Delays and Evaluations of Service
    • Taylor S. Waiting for Service: The Relationship Between Delays and Evaluations of Service. Journal of Marketing 58 2 (1994) 56-69
    • (1994) Journal of Marketing , vol.58 , Issue.2 , pp. 56-69
    • Taylor, S.1
  • 50
    • 0347244315 scopus 로고    scopus 로고
    • A Field Study Investigating the Effect of Waiting Time on Customer Satisfaction
    • Tom G., and Lucey S. A Field Study Investigating the Effect of Waiting Time on Customer Satisfaction. Journal of Psychology 131 6 (1997) 655-660
    • (1997) Journal of Psychology , vol.131 , Issue.6 , pp. 655-660
    • Tom, G.1    Lucey, S.2
  • 51
    • 33746626353 scopus 로고
    • Perceptual Discrepancies in the Time Duration and Number of Television Commercials
    • Wilkie W. (Ed), Association for Consumer Research, Provo, UT
    • Webb P.H. Perceptual Discrepancies in the Time Duration and Number of Television Commercials. In: Wilkie W. (Ed). Advances in Consumer Research 6 (1979), Association for Consumer Research, Provo, UT 85-89
    • (1979) Advances in Consumer Research , vol.6 , pp. 85-89
    • Webb, P.H.1
  • 53
    • 0000331205 scopus 로고
    • Using Store Music for Retail Zoning: A Field Experiment
    • McAlister L., and Rothschild M.L. (Eds), Association for Consumer Research, Provo, UT
    • Yalch R.F., and Spangenberg E.R. Using Store Music for Retail Zoning: A Field Experiment. In: McAlister L., and Rothschild M.L. (Eds). Advances in Consumer Research 20 (1993), Association for Consumer Research, Provo, UT 632-636
    • (1993) Advances in Consumer Research , vol.20 , pp. 632-636
    • Yalch, R.F.1    Spangenberg, E.R.2
  • 54
    • 0034238806 scopus 로고    scopus 로고
    • The Effects of Music in a Retail Setting on Real and Perceived Shopping Times
    • Yalch R.F., and Spangenberg E.R. The Effects of Music in a Retail Setting on Real and Perceived Shopping Times. Journal of Business Research 49 2 (2000) 139-147
    • (2000) Journal of Business Research , vol.49 , Issue.2 , pp. 139-147
    • Yalch, R.F.1    Spangenberg, E.R.2
  • 55
    • 0001946917 scopus 로고
    • The Evasive Art of Subjective Time Measurement: Some Methodological Dilemmas
    • Block R.A. (Ed), Lawrence Erlbaum, Hillsdale, NJ
    • Zakay D. The Evasive Art of Subjective Time Measurement: Some Methodological Dilemmas. In: Block R.A. (Ed). Cognitive Models of Psychological Time (1990), Lawrence Erlbaum, Hillsdale, NJ 59-81
    • (1990) Cognitive Models of Psychological Time , pp. 59-81
    • Zakay, D.1
  • 56
    • 0034619743 scopus 로고    scopus 로고
    • Gating or Switching? Gating is a Better Model of Prospective Timing (A Response to 'Switching or Gating?' by Lejeune)
    • Zakay D. Gating or Switching? Gating is a Better Model of Prospective Timing (A Response to 'Switching or Gating?' by Lejeune). Behavioural Processes 52 2/3 (2000) 63-69
    • (2000) Behavioural Processes , vol.52 , Issue.2-3 , pp. 63-69
    • Zakay, D.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.