메뉴 건너뛰기




Volumn 83, Issue 2, 2007, Pages 211-221

Consumer responses to characteristics of price-matching guarantees: The moderating role of price consciousness

Author keywords

Price consciousness; Price search; Price matching policies; Purchase behavior

Indexed keywords


EID: 33947594350     PISSN: 00224359     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jretai.2006.01.001     Document Type: Article
Times cited : (73)

References (31)
  • 2
    • 0036087009 scopus 로고    scopus 로고
    • The Effects of Discount Level, Price Consciousness and Sale Proneness on Consumers' Price Perception and Behavioral Intention
    • Alford B.L., and Biswas A. The Effects of Discount Level, Price Consciousness and Sale Proneness on Consumers' Price Perception and Behavioral Intention. Journal of Business Research 55 (2002) 775-783
    • (2002) Journal of Business Research , vol.55 , pp. 775-783
    • Alford, B.L.1    Biswas, A.2
  • 3
    • 4043125363 scopus 로고    scopus 로고
    • On the Incidence and Variety of Low-Price Guarantees
    • Arbatskaya M., Hviid M., and Shaffer G. On the Incidence and Variety of Low-Price Guarantees. Journal of Law and Economics XLVII April (2004) 307-332
    • (2004) Journal of Law and Economics , vol.XLVII , Issue.April , pp. 307-332
    • Arbatskaya, M.1    Hviid, M.2    Shaffer, G.3
  • 4
    • 0003088427 scopus 로고
    • Experimentation in Social Psychology
    • Lindzey G., and Aronson E. (Eds), Addison-Wesley Publishing Company, Reading, MA
    • Aronson E., and Carlsmith J.M. Experimentation in Social Psychology. In: Lindzey G., and Aronson E. (Eds). The Handbook of Social Psychology. second ed. 2 (1968), Addison-Wesley Publishing Company, Reading, MA 1-79
    • (1968) The Handbook of Social Psychology. second ed. , vol.2 , pp. 1-79
    • Aronson, E.1    Carlsmith, J.M.2
  • 6
    • 0037783261 scopus 로고    scopus 로고
    • Consumer Evaluation of Low Price Guarantees: The Moderating Role of Reference Prices and Store Image
    • Biswas A., Pullig C., Yagci M.I., and Dean D.H. Consumer Evaluation of Low Price Guarantees: The Moderating Role of Reference Prices and Store Image. Journal of Consumer Psychology 12 2 (2002) 107-118
    • (2002) Journal of Consumer Psychology , vol.12 , Issue.2 , pp. 107-118
    • Biswas, A.1    Pullig, C.2    Yagci, M.I.3    Dean, D.H.4
  • 7
    • 27744432827 scopus 로고    scopus 로고
    • Effects of Low Price Guarantees on Consumer Post-Purchase Search Intention: The Moderating Role of Value Consciousness and Penalty Level
    • Dutta S., and Biswas A. Effects of Low Price Guarantees on Consumer Post-Purchase Search Intention: The Moderating Role of Value Consciousness and Penalty Level. Journal of Retailing 81 4 (2005) 283-291
    • (2005) Journal of Retailing , vol.81 , Issue.4 , pp. 283-291
    • Dutta, S.1    Biswas, A.2
  • 8
    • 33845312420 scopus 로고
    • The Market-Maven: A Diffuser of Marketplace Information
    • Feick L.F., and Price L.L. The Market-Maven: A Diffuser of Marketplace Information. Journal of Marketing 51 January (1987) 83-97
    • (1987) Journal of Marketing , vol.51 , Issue.January , pp. 83-97
    • Feick, L.F.1    Price, L.L.2
  • 9
    • 0030490484 scopus 로고    scopus 로고
    • Communicating Price Information through Semantic Cues: The Moderating Effects of Situation and Discount Size
    • Grewal D., Marmorstein H., and Sharma A. Communicating Price Information through Semantic Cues: The Moderating Effects of Situation and Discount Size. Journal of Consumer Research 23 September (1996) 148-155
    • (1996) Journal of Consumer Research , vol.23 , Issue.September , pp. 148-155
    • Grewal, D.1    Marmorstein, H.2    Sharma, A.3
  • 10
    • 0033483212 scopus 로고    scopus 로고
    • Hassle Costs: The Achilles' Heel of Price-Matching Guarantees
    • Hviid M., and Shaffer G. Hassle Costs: The Achilles' Heel of Price-Matching Guarantees. Journal of Economics and Management Strategy 8 4 (1999) 489-521
    • (1999) Journal of Economics and Management Strategy , vol.8 , Issue.4 , pp. 489-521
    • Hviid, M.1    Shaffer, G.2
  • 11
    • 0002351282 scopus 로고
    • Bonding and Nonbonding Signals of Product Quality
    • Ippolito P.M. Bonding and Nonbonding Signals of Product Quality. Journal of Business 63 1 (1990) 41-60
    • (1990) Journal of Business , vol.63 , Issue.1 , pp. 41-60
    • Ippolito, P.M.1
  • 12
    • 0041851508 scopus 로고    scopus 로고
    • Negative Consequences of Dichotomizing Continuous Predictor Variables
    • Irwin J.R., and McClelland G.H. Negative Consequences of Dichotomizing Continuous Predictor Variables. Journal of Marketing Research 40 3 (2003) 366-371
    • (2003) Journal of Marketing Research , vol.40 , Issue.3 , pp. 366-371
    • Irwin, J.R.1    McClelland, G.H.2
  • 14
    • 0034337196 scopus 로고    scopus 로고
    • An Experimental and Theoretical Analysis of Price-Matching Refund Policies
    • Jain S., and Srivastava J. An Experimental and Theoretical Analysis of Price-Matching Refund Policies. Journal of Marketing Research 37 August (2000) 351-362
    • (2000) Journal of Marketing Research , vol.37 , Issue.August , pp. 351-362
    • Jain, S.1    Srivastava, J.2
  • 15
    • 28044470244 scopus 로고    scopus 로고
    • Consumer Willingness to Claim a Price-Matching Refund: A Look into the Process
    • Kukar-Kinney M., and Grewal D. Consumer Willingness to Claim a Price-Matching Refund: A Look into the Process. Journal of Business Research 59 1 (2006) 11-18
    • (2006) Journal of Business Research , vol.59 , Issue.1 , pp. 11-18
    • Kukar-Kinney, M.1    Grewal, D.2
  • 16
    • 0037781880 scopus 로고    scopus 로고
    • Consumer Perceptions of Refund Depth and Competitive Scope in Price-Matching Guarantees: Effects on Store Patronage
    • Kukar-Kinney M., and Walters R.G. Consumer Perceptions of Refund Depth and Competitive Scope in Price-Matching Guarantees: Effects on Store Patronage. Journal of Retailing 79 3 (2003) 153-160
    • (2003) Journal of Retailing , vol.79 , Issue.3 , pp. 153-160
    • Kukar-Kinney, M.1    Walters, R.G.2
  • 19
    • 18744404576 scopus 로고    scopus 로고
    • Price-Matching Guarantees and Consumer Evaluations of Price Information
    • Lurie N., and Srivastava J. Price-Matching Guarantees and Consumer Evaluations of Price Information. Journal of Consumer Psychology 15 2 (2005) 149-158
    • (2005) Journal of Consumer Psychology , vol.15 , Issue.2 , pp. 149-158
    • Lurie, N.1    Srivastava, J.2
  • 21
    • 5644223352 scopus 로고    scopus 로고
    • Service Guarantees
    • Theresa A.S., and Iacobucci D. (Eds), Sage Publications, Thousand Oaks, CA
    • Ostrom A.L., and Hart C. Service Guarantees. In: Theresa A.S., and Iacobucci D. (Eds). Handbook of Services Marketing and Management (2000), Sage Publications, Thousand Oaks, CA
    • (2000) Handbook of Services Marketing and Management
    • Ostrom, A.L.1    Hart, C.2
  • 23
    • 0001322593 scopus 로고
    • Price Discrimination through Offers to Match Price
    • Png I.P.L., and Hirshleifer D. Price Discrimination through Offers to Match Price. Journal of Business 60 3 (1987) 365-383
    • (1987) Journal of Business , vol.60 , Issue.3 , pp. 365-383
    • Png, I.P.L.1    Hirshleifer, D.2
  • 25
    • 0010828627 scopus 로고    scopus 로고
    • Price Match Guarantees: Rationale, Implementation, and Consumer Response
    • Sivakumar K., and Weigand R.E. Price Match Guarantees: Rationale, Implementation, and Consumer Response. Pricing Strategy & Practice 4 4 (1996) 4-13
    • (1996) Pricing Strategy & Practice , vol.4 , Issue.4 , pp. 4-13
    • Sivakumar, K.1    Weigand, R.E.2
  • 26
    • 0003957341 scopus 로고
    • Harvard University Press, Cambridge, MA
    • Spence M. Market-Signaling (1974), Harvard University Press, Cambridge, MA
    • (1974) Market-Signaling
    • Spence, M.1
  • 27
    • 33947576221 scopus 로고    scopus 로고
    • Srivastava, Joydeep (1999). "Price-Matching Refund Policies as Signals of Store Price Image," Working Paper No. 99-128, Marketing Science Institute, Cambridge, MA 02138.
  • 28
    • 0035538554 scopus 로고    scopus 로고
    • A Consumer Perspective on Price-Matching Refund Policies: Effect on Price Perceptions and Search Behavior
    • Srivastava J., and Lurie N. A Consumer Perspective on Price-Matching Refund Policies: Effect on Price Perceptions and Search Behavior. Journal of Consumer Research 28 2 (2001) 296-307
    • (2001) Journal of Consumer Research , vol.28 , Issue.2 , pp. 296-307
    • Srivastava, J.1    Lurie, N.2
  • 29
    • 3042596282 scopus 로고    scopus 로고
    • Price-Matching Guarantees as Signals of Low Store Prices: Survey and Experimental Evidence
    • Srivastava J., and Lurie N. Price-Matching Guarantees as Signals of Low Store Prices: Survey and Experimental Evidence. Journal of Retailing 80 2 (2004) 117-128
    • (2004) Journal of Retailing , vol.80 , Issue.2 , pp. 117-128
    • Srivastava, J.1    Lurie, N.2
  • 30
    • 0002734011 scopus 로고
    • The Economics of Information
    • Stigler G.J. The Economics of Information. Journal of Political Economy 69 3 (1961) 213-225
    • (1961) Journal of Political Economy , vol.69 , Issue.3 , pp. 213-225
    • Stigler, G.J.1
  • 31
    • 0002658640 scopus 로고
    • The Effect of Plausible and Exaggerated Reference Prices on Consumer Perceptions and Price Search
    • Urbany J.E., Bearden W.O., and Weilbaker D.C. The Effect of Plausible and Exaggerated Reference Prices on Consumer Perceptions and Price Search. Journal of Consumer Research 15 June (1988) 95-110
    • (1988) Journal of Consumer Research , vol.15 , Issue.June , pp. 95-110
    • Urbany, J.E.1    Bearden, W.O.2    Weilbaker, D.C.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.