Tourist customer service satisfaction: An encounter approach

Tourist Customer Service Satisfaction: An Encounter Approach

Volumn , Issue , 2010, Pages 1-408

  Noe, Francis P ^a   Uysal, Muzaffer ^b   Magnini, Vincent P ^b  

^a NATIONAL PARK SERVICE   (United States)

^b VIRGINIA POLYTECHNIC INSTITUTE AND STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84945665704     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4324/9780203852361     Document Type: Book

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