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Volumn 49, Issue 3, 2008, Pages 282-296

Information technology in hotel management: A framework for evaluating the sustainability of IT-dependent competitive advantage

Author keywords

Competitive advantage; Hospitality management; IT framework; IT initiatives

Indexed keywords


EID: 49849086316     PISSN: 19389655     EISSN: None     Source Type: Journal    
DOI: 10.1177/1938965508320722     Document Type: Article
Times cited : (42)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.