The social psychology of service interactions

Journal of Social Issues

Volumn 55, Issue 3, 1999, Pages 603-617

  Gutek, Barbara A ^a,b  

^a UNIVERSITY OF ARIZONA   (United States)

^b UNIVERSITY OF MICHIGAN   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0013327564     PISSN: 00224537     EISSN: None     Source Type: Journal    
DOI: 10.1111/0022-4537.00136     Document Type: Article

References (16)

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