Impact of Employee Gender and Job Congruency on Customer Satisfaction

Journal of Consumer Psychology

Volumn 5, Issue 2, 1996, Pages 161-187

  Mohr, Lois A ^a   Henson, Steve W ^b  

^a GEORGIA STATE UNIVERSITY   (United States)

^b UNIVERSITY OF NEW ORLEANS   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 21444432658     PISSN: 10577408     EISSN: None     Source Type: Journal    
DOI: 10.1207/s15327663jcp0502_04     Document Type: Article

References (31)

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