Consumer education and service quality: Conceptual issues and practical implications

Journal of Services Marketing

Volumn 16, Issue 2, 2002, Pages 125-142

  Burton, Dawn ^a  

^a UNIVERSITY OF LEEDS   (United Kingdom)

Author keywords

Consumer behaviour; Education; Information; Post modernism; Service quality; Strategy

Indexed keywords

EID: 84986120941     PISSN: 08876045     EISSN: None     Source Type: Journal    
DOI: 10.1108/08876040210422673     Document Type: Article

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