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Volumn 5, Issue 2, 2016, Pages 97-106

An investigation of the formation of rapport between players and dealers in the casino industry

Author keywords

Casino table game; Customer citizenship behavior; Perceived dealer attributes; Rapport

Indexed keywords


EID: 84951973111     PISSN: 2212571X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jdmm.2015.11.004     Document Type: Article
Times cited : (15)

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