Physical attractiveness stereotypes and service quality in customer-server encounters

Service Industries Journal

Volumn 29, Issue 8, 2009, Pages 1093-1104

  Luoh, Hsiang Fei ^a   Tsaur, Sheng Hshiung ^b  

^a Taipei College of Maritime Technology   (Taiwan)

^b NATIONAL CHIAYI UNIVERSITY   (Taiwan)

Author keywords

Perceptions of service quality; Physical attractiveness stereotypes; Server

Indexed keywords

PERCEPTION; QUALITATIVE ANALYSIS; RESEARCH WORK; SERVICE SECTOR;

ASIA; EURASIA; FAR EAST; TAIWAN;

EID: 70350000872     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642060902764517     Document Type: Article

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