The role of server-patron mutual disclosure in the formation of rapport with and revisit intentions of patrons at full-service restaurants: The moderating roles of marital status and educational level

International Journal of Hospitality Management

Volumn 33, Issue 1, 2013, Pages 64-75

  Hwang, Jinsoo ^a   Kim, Samuel Seongseop ^b   Hyun, Sunghyup Sean ^c  

^a Dongseo University   (South Korea)

^b HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

^c Pusan National University   (South Korea)

Author keywords

Educational level; Marital status; Mutual disclosure; Perceived server attributes; Rapport

Indexed keywords

EID: 84874448001     PISSN: 02784319     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijhm.2013.01.006     Document Type: Article

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