Causal relationships between table game players' perceptions of service quality, perceived winning, and game spending: Moderating effects of demographic factors

International Journal of Contemporary Hospitality Management

Volumn 25, Issue 6, 2013, Pages 922-944

  Jeon, Sang Mi ^a   Magnini, Vincent P ^b   Kim, Insin ^c   Hyun, Sunghyup Sean ^c  

^a Kyungnam University   (South Korea)

^b PAMPLIN COLLEGE OF BUSINESS   (United States)

^c Pusan National University   (South Korea)

Author keywords

Betting; Casinos; Consumer behaviour; Customer services quality; Game spending; Hospitality management; Perceived winning; Table game player

Indexed keywords

EID: 84881587552     PISSN: 09596119     EISSN: None     Source Type: Journal    
DOI: 10.1108/IJCHM-05-2012-0070     Document Type: Review

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