The customer orientation of service workers: Personality trait effects on self-and supervisor performance ratings

Journal of Marketing Research

Volumn 39, Issue 1, 2002, Pages 110-119

  Brown, Tom J ^a   Mowen, John C ^a   Todd Donavan, D ^a   Licata, Jane W ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0036003883     PISSN: 00222437     EISSN: None     Source Type: Journal    
DOI: 10.1509/jmkr.39.1.110.18928     Document Type: Article

References (36)

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