Predictors of relationship quality and loyalty in the chain restaurant industry

Cornell Hospitality Quarterly

Volumn 51, Issue 2, 2010, Pages 251-267

  Hyun, Sunghyup Sean ^a  

^a Pusan National University   (South Korea)

Author keywords

Chain restaurant; Loyalty; Relationship quality; Satisfaction; Trust

Indexed keywords

EID: 77951821989     PISSN: 19389655     EISSN: None     Source Type: Journal    
DOI: 10.1177/1938965510363264     Document Type: Article

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