An Integrated Model of Service Experience, Emotions, Satisfaction, and Price Acceptance: An Empirical Analysis in the Chinese Hospitality Industry

Journal of Hospitality Marketing and Management

Volumn 25, Issue 4, 2016, Pages 449-475

  Ali, Faizan ^a   Amin, Muslim ^b   Cobanoglu, Cihan ^c  

^a AZMAN HASHIM INTERNATIONAL BUSINESS SCHOOL   (Malaysia)

^b KING SAUD UNIVERSITY   (Saudi Arabia)

^c UNIVERSITY OF SOUTH FLORIDA SARASOTA MANATEE   (United States)

Author keywords

customer satisfaction; emotions; price acceptance; resort hotels; service experience

Indexed keywords

EID: 84945206585     PISSN: 19368623     EISSN: 19368631     Source Type: Journal    
DOI: 10.1080/19368623.2015.1019172     Document Type: Article

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