Customer satisfaction in a retail setting

International Journal of Retail and Distribution Management

Volumn 34, Issue 1, 2006, Pages 49-66

  Burns, David J ^a   Neisner, Lewis ^b  

^a XAVIER UNIVERSITY   (United States)

^b UNIVERSITY OF MARYLAND   (United States)

Author keywords

Cognition; Customer satisfaction; Retailing

Indexed keywords

EID: 30644470689     PISSN: 09590552     EISSN: None     Source Type: Journal    
DOI: 10.1108/09590550610642819     Document Type: Article

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