Measuring customer experience: How to develop and execute the most profitable customer experience strategies

Measuring Customer Experience: How to Develop and Execute the Most Profitable Customer Experience Strategies

Volumn , Issue , 2014, Pages 1-166

  Klaus, Philipp ^a  

^a NONE

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EID: 84902972461     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1057/9781137375469     Document Type: Book

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