The antecedents and consequents of relationship quality in internet shopping

Asia Pacific Journal of Marketing and Logistics

Volumn 22, Issue 4, 2010, Pages 473-491

  Chung, Ki Han ^a   Shin, Jae Ik ^a  

^a Gyeongsang National University   (South Korea)

Author keywords

Customer relations; Customer satisfaction; Electronic commerce; South Korea

Indexed keywords

EID: 84856271479     PISSN: 13555855     EISSN: 17584248     Source Type: Journal    
DOI: 10.1108/13555851011090510     Document Type: Article

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