Buying environment characteristics in the context of e-service

European Journal of Marketing

Volumn 43, Issue 9, 2009, Pages 1188-1204

  Kim, Jung Hwan ^a   Kim, Minjeong ^b   Kandampully, Jay ^c  

^a UNIVERSITY OF SOUTH CAROLINA   (United States)

^b OREGON STATE UNIVERSITY   (United States)

^c OHIO STATE UNIVERSITY   (United States)

Author keywords

Clothing; Customer loyalty; Customer satisfaction; Internet shopping; Retailing; Services

Indexed keywords

EID: 70350417454     PISSN: 03090566     EISSN: None     Source Type: Journal    
DOI: 10.1108/03090560910976438     Document Type: Article

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