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Volumn 66, Issue 1, 2002, Pages 15-37

Consumer trust, value, and loyalty in relational exchanges

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Indexed keywords


EID: 0036001754     PISSN: 00222429     EISSN: None     Source Type: Journal    
DOI: 10.1509/jmkg.66.1.15.18449     Document Type: Article
Times cited : (2533)

References (83)
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  • 70
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    • Strategic supplier selection: Understanding long-term relationships
    • (1988) Business Horizons , vol.31 , Issue.JULY-AUGUST , pp. 75-81
    • Spekman, R.E.1
  • 75
    • 0026196763 scopus 로고
    • Asymmetrical effects of positive and negative events: The mobilization-minimization hypothesis
    • (1991) Psychological Bulletin , vol.110 , Issue.1 , pp. 67-85
    • Taylor, S.1
  • 81
    • 0002667763 scopus 로고
    • Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence
    • (1988) Journal of Marketing , vol.52 , Issue.JULY , pp. 2-22
    • Zeithaml, V.A.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.