Key dimensions of business-to-consumer web sites

Information and Management

Volumn 39, Issue 6, 2002, Pages 457-465

  Ranganathan, C ^a   Ganapathy, Shobha ^b  

^a UNIVERSITY OF ILLINOIS AT CHICAGO   (United States)

^b Customer Relationship Management Group   (United States)

Author keywords

Business to consumer web sites; Online shopping; Privacy; Security; Web design

Indexed keywords

CONSUMER PRODUCTS; DATA PRIVACY; ONLINE SYSTEMS; PURCHASING; SECURITY OF DATA; SHOPPING CENTERS; WEBSITES;

BUSINESS-TO-CONSUMER (B2C) WEBSITES; ONLINE SHOPPING;

ELECTRONIC COMMERCE;

EID: 0036567901     PISSN: 03787206     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0378-7206(01)00112-4     Document Type: Article

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