Exploring the dynamics of building, and losing, consumer trust in B2C eBusiness

International Journal of Retail and Distribution Management

Volumn 34, Issue 7, 2006, Pages 541-555

  Winch, Graham ^a,b,c,d   Joyce, Philip ^b,e  

^a UNIVERSITY OF PLYMOUTH   (United Kingdom)

^b SWINBURNE UNIVERSITY OF TECHNOLOGY   (Australia)

^c UNIVERSITY OF PLYMOUTH   (United Kingdom)

^d French Business School   (France)

^e AUSTRALIAN NATIONAL UNIVERSITY   (Australia)

Author keywords

Consumer behaviour; Electronic commerce; Trust

Indexed keywords

EID: 33744724327     PISSN: 09590552     EISSN: None     Source Type: Journal    
DOI: 10.1108/09590550610673617     Document Type: Article

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