-
1
-
-
75949127696
-
Marketing with integrity: Ethics and the service dominant logic for marketing
-
Abela, Andrew V., and Patrick E. Murphy. 2008. "Marketing with Integrity: Ethics and the Service Dominant Logic for Marketing." Journal of the Academy of Marketing Science 36 (1), 39-53.
-
(2008)
Journal of the Academy of Marketing Science
, vol.36
, Issue.1
, pp. 39-53
-
-
Abela, A.V.1
Murphy, P.E.2
-
2
-
-
0033450459
-
Marketing in the network economy
-
Achrol, Ravi S. 1999. "Marketing in the Network Economy." Journal of Marketing 63, 146-164.
-
(1999)
Journal of Marketing
, vol.63
, pp. 146-164
-
-
Achrol, R.S.1
-
3
-
-
85089131290
-
The service-dominant logic for marketing: A critique
-
ed. Robert F. Lusch and Stephen L. Vargo, Armonk, NY: M.E. Sharpe.
-
Achrol, Ravi S., and Philip Kotler. 2006. "The Service-Dominant Logic for Marketing: A Critique." In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 320-333. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
, pp. 320-333
-
-
Achrol, R.S.1
Philip, K.2
-
4
-
-
26044473710
-
Collaborative product and market development: Theoretical implications and experimental evidence
-
DOI 10.1287/mksc.1040.0105
-
Amaldoss, Wilfred, and Amnon Rapoport. 2005. "Collaborative Product and Market Development: Theoretical Implications and Experimental Evidence." Marketing Science 24 (3), 396-414. (Pubitemid 41409333)
-
(2005)
Marketing Science
, vol.24
, Issue.3
, pp. 396-414
-
-
Amaldoss, W.1
Rapoport, A.2
-
5
-
-
85089132105
-
The new dominant logic of marketing: Views of the elephant
-
ed. Robert F. Lusch and Stephen L. Vargo, Armonk, NY: M.E. Sharpe
-
Ambler, Tim. 2006. "The New Dominant Logic of Marketing: Views of the Elephant." In The Service- Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 286-295. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service- Dominant Logic of Marketing: Dialog, Debate, and Directions
, pp. 286-295
-
-
Ambler, T.1
-
6
-
-
33847079333
-
Linking service and finance
-
Anderson, Eugene W. 2006. "Linking Service and Finance." Marketing Science 25 (6), 587-589.
-
(2006)
Marketing Science
, vol.25
, Issue.6
, pp. 587-589
-
-
Anderson, E.W.1
-
7
-
-
0002312322
-
On making marketing science more scientific: Role orientations, paradigms, metaphors, and puzzle solving
-
(Summer)
-
Arndt, Johan. 1985. "On Making Marketing Science More Scientific: Role Orientations, Paradigms, Metaphors, and Puzzle Solving." Journal of Marketing 49 (Summer), 11-23.
-
(1985)
Journal of Marketing
, vol.49
, pp. 11-23
-
-
Arndt, J.1
-
8
-
-
20444449769
-
Animating the big middle
-
Arnould, Eric J. 2005. "Animating the Big Middle." Journal of Retailing 81 (2), 89-96.
-
(2005)
Journal of Retailing
, vol.81
, Issue.2
, pp. 89-96
-
-
Arnould Eric, J.1
-
10
-
-
85088781028
-
Toward a cultural resource-based theory of the customer
-
ed. Robert F. Lusch and Stephen L. Vargo, Armonk, NY: M.E. Sharpe
-
Arnould, Eric J., Linda L. Price, and Avinash Malshe. 2006. "Toward a Cultural Resource-Based Theory of the Customer." In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 91-103. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
, pp. 91-103
-
-
Arnould, E.J.1
Linda, L.P.2
Avinash, M.3
-
11
-
-
17144380504
-
Consumer Culture Theory (CCT): Twenty years of research
-
DOI 10.1086/426626
-
Arnould, Eric J., and Craig J. Thompson. 2005. "Consumer Culture Theory (CCT): Twenty Years of Research." Journal of Consumer Research 31 (4), 868-882. (Pubitemid 40517894)
-
(2005)
Journal of Consumer Research
, vol.31
, Issue.4
, pp. 868-882
-
-
Arnould, E.J.1
Thompson, C.J.2
-
12
-
-
85089131368
-
Introducing a dialogical orientation to the service dominant logic of marketing
-
ed. Robert F. Lusch and Stephen L. Vargo, M.E. Sharpe. Armonk, NY
-
Ballantyne, David, and Richard J. Varey. 2006. "Introducing a Dialogical Orientation to the Service Dominant Logic of Marketing." In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 224-235. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
, pp. 224-235
-
-
Ballantyne, D.1
Richard, J.V.2
-
13
-
-
0004181796
-
-
trans. Patrick S. Sterling. London: J. Murray
-
Bastiat, Fredric. 1860. Harmonies of Political Economy, trans. Patrick S. Sterling. London: J. Murray.
-
(1860)
Harmonies of Political Economy
-
-
Bastiat, F.1
-
14
-
-
0003861241
-
-
Semour Cain, trans., George B. de Huszar, ed. Reprint, Princeton, NJ: D. Van Nordstrand
-
Bastiat, Fredric 1848/1964. Selected Essays on Political Economy. Semour Cain, trans., George B. de Huszar, ed. Reprint, Princeton, NJ: D. Van Nordstrand.
-
(1848)
Selected Essays on Political Economy
-
-
Bastiat, F.1
-
15
-
-
85089133125
-
From entities to interfaces
-
ed. Robert F. Lusch and Stephen L. Vargo, Armonk, NY: M.E. Sharpe
-
Berthon, Pierre, and Joby John. 2006. "From Entities to Interfaces." In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 196-207. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
, pp. 196-207
-
-
Berthon, P.1
Joby, J.2
-
17
-
-
20444462784
-
Customer-oriented boundary-spanning behaviors: Test of a social exchange model of antecedents
-
DOI 10.1016/j.jretai.2005.03.004, PII S0022435905000230
-
Bettencourt, Lance A., Stephen W. Brown, and Scott B. Mackenzie. 2005. "Customer-Oriented Boundary-Spanning Behaviors: Test of a Social Exchange Model of Antecedents." Journal of Retailing 81 (2), 141-157. (Pubitemid 40829387)
-
(2005)
Journal of Retailing
, vol.81
, Issue.2 SPEC. ISS.
, pp. 141-157
-
-
Bettencourt, L.A.1
Brown, S.W.2
MacKenzie, S.B.3
-
18
-
-
33749176116
-
Price fairness: Good and service differences and the role of vendor costs
-
DOI 10.1086/506306
-
Bolton, Lisa, and Joseph W. Alba. 2006. "Price Fairness: Good-Service Differences and the Role of Vendor Costs." Journal of Consumer Research 33 (2), 258-265. (Pubitemid 44476819)
-
(2006)
Journal of Consumer Research
, vol.33
, Issue.2
, pp. 258-265
-
-
Bolton, L.E.1
Alba, J.W.2
-
19
-
-
1642618618
-
Invited commentaries on'evolving to a new dominant logic for marketing
-
Bolton, Ruth N., George S. Day, John Deighton, Das Narayandas, Evert Gummesson, Shelby D. Hunt, C.K. Prahalad, Roland T. Rust, and Steven M. Shugan. 2004. "Invited Commentaries on "'Evolving to a New Dominant Logic for Marketing.'" Journal of Marketing 68 (1), 18-27.
-
(2004)
Journal of Marketing
, vol.68
, Issue.1
, pp. 18-27
-
-
Bolton, R.N.1
George, S.2
Day, J.D.3
Das, N.4
Evert, G.5
Shelby, D.6
Hunt, C.K.P.7
Roland, T.R.8
Steven, M.S.9
-
20
-
-
7044220832
-
Managing conflict to improve the effectiveness of retail networks
-
DOI 10.1016/j.jretai.2003.12.002, PII S0022435904000375
-
Bradford, Kevin D., Anne Stringfellow, and Barton A. Weitz. 2004. "Managing Conflict to Improve the Effectiveness of Retail Networks." Journal of Retailing 80 (3), 181-195. (Pubitemid 39427313)
-
(2004)
Journal of Retailing
, vol.80
, Issue.3
, pp. 181-195
-
-
Bradford, K.D.1
Stringfellow, A.2
Weitz, B.A.3
-
21
-
-
85089133008
-
From Goods- Toward Service-Centered Marketing: Dangerous Dichotomy or an Emerging Dominant Logic?
-
ed. Robert F. Lusch and Stephen L. Vargo, 307-319. Armonk, NY: M.E. Sharpe
-
Brodie, Roderick J., Jaqueline Pels, and Michael Saren. 2006. "From Goods- Toward Service-Centered Marketing: Dangerous Dichotomy or an Emerging Dominant Logic?" In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 307-319. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
-
-
Brodie, R.J.1
Jaqueline, P.2
Michael, S.3
-
22
-
-
85089131461
-
Mandating a services revolution for marketing
-
ed. Robert F. Lusch and Stephen L. Vargo, 393-405. Armonk, NY: M.E. Sharpe
-
Brown, Stephen W., and Mary Jo Bitner. 2006. "Mandating a Services Revolution for Marketing." In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 393-405. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
-
-
Brown, S.W.1
Mary, J.B.2
-
23
-
-
34547174442
-
The impact of integration mechanisms on marketing/hr dynamics
-
Chimhanzi, Jacqueline. 2004. "The Impact of Integration Mechanisms on Marketing/HR Dynamics." Journal of Marketing Management 20 (7/8), 713-740.
-
(2004)
Journal of Marketing Management
, vol.20
, Issue.7-8
, pp. 713-740
-
-
Chimhanzi, J.1
-
25
-
-
46349108539
-
The Marketing Mix Revisited: Towards the 21st Century Marketing
-
Constantinides, E. 2006. "The Marketing Mix Revisited: Towards the 21st Century Marketing." Journal of Marketing Management 22 (3/4), 407-438.
-
(2006)
Journal of Marketing Management
, vol.22
, Issue.3-4
, pp. 407-438
-
-
Constantinides, E.1
-
26
-
-
41549139067
-
Tribal aspects of postmodern consumption research: The case of french in-line roller skates
-
(June)
-
Cova, Bernard, and Veronique Cova. 2001. "Tribal Aspects of Postmodern Consumption Research: The Case of French In-Line Roller Skates." Journal of Consumer Behavior 1 (June), 67-76.
-
(2001)
Journal of Consumer Behavior
, vol.1
, pp. 67-76
-
-
Cova, B.1
Veronique, C.2
-
27
-
-
0040984002
-
The capabilities of market-driven organization
-
October
-
Day, George S. 1994. "The Capabilities of Market-Driven Organization." Journal of Marketing 58 (October), 37-52.
-
(1994)
Journal of Marketing
, vol.58
, pp. 37-52
-
-
Day, G.S.1
-
28
-
-
85089132962
-
Achieving advantage with a service-dominant logic
-
ed. Robert F. Lusch and Stephen L. Vargo, 85-90. Armonk, NY: M.E. Sharpe
-
Day, George S 2006. "Achieving Advantage with A Service-Dominant Logic." In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 85-90. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
-
-
Day, G.S.1
-
30
-
-
33748986216
-
Mapping consumer power: An integrative framework for marketing and consumer research
-
DOI 10.1108/03090560610680952
-
Denegri-Knott, Janice, Detlev Zwick, and Jonathan E. Schroeder. 2006. "Mapping Consumer Power: An Integrative Framework for Marketing and Consumer Research." European Journal of Marketing 40 (9/10), 950-971. (Pubitemid 44440039)
-
(2006)
European Journal of Marketing
, vol.40
, Issue.9-10
, pp. 950-971
-
-
Denegri-Knott, J.1
Zwick, D.2
Schroeder, J.E.3
-
31
-
-
1642587243
-
Internal benefits of service-worker customer orientation: Job satisfaction, commitment, and organizational citizenship behaviors
-
Donavan, D. Todd, Tom J. Brown, and John C. Mowen. 2004. "Internal Benefits of Service-Worker Customer Orientation: Job Satisfaction, Commitment, and Organizational Citizenship Behaviors." Journal of Marketing 68 (1), 128-146.
-
(2004)
Journal of Marketing
, vol.68
, Issue.1
, pp. 128-146
-
-
Donavan, D.T.1
Brown Tom, J.2
Mowen John, C.3
-
32
-
-
85089133114
-
How integrated marketing communication's 'touchpoints' can operationalize the service-dominant logic
-
ed. Robert F. Lusch and Stephen L. Vargo, 236-243. Armonk, NY: M.E. Sharpe
-
Duncan, Tim, and Sandra Moriarty. 2006. "How Integrated Marketing Communication's 'Touchpoints' Can Operationalize the Service-Dominant Logic." In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 236-243. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
-
-
Duncan, T.1
Sandra, M.2
-
33
-
-
18844373320
-
Service portraits in service research: A critical review
-
DOI 10.1108/09564230510587177
-
Edvardsson, Bo, Anders Gustafsson, and Inger Roos. 2005. "Service Portraits in Service Research: A Critical Review." International Journal of Service Industry Management 16 (1), 107-121. (Pubitemid 40688848)
-
(2005)
International Journal of Service Industry Management
, vol.16
, Issue.1
, pp. 107-121
-
-
Edvardsson, B.1
Gustafsson, A.2
Roos, I.3
-
34
-
-
11944249995
-
The impact of e-commerce on entry-mode strategies of service firms: A conceptual framework and research propositions
-
DOI 10.1509/jimk.12.4.46.53212
-
Ekeledo, Ikechi, and K. Sivakumar. 2004. "The Impact of E-Commerce on Entry-Mode Strategies of Service Firms: A Conceptual Framework and Research Propositions." Journal of International Marketing 12 (4), 46-70. (Pubitemid 40101646)
-
(2004)
Journal of International Marketing
, vol.12
, Issue.4
, pp. 46-70
-
-
Ekeledo, I.1
Sivakumar, K.2
-
35
-
-
85089131418
-
Co-production of services: A managerial extension
-
ed. Robert F. Lusch and Stephen L. Vargo, Armonk, NY: M.E. Sharpe
-
Etgar, Michael. 2006. "Co-Production of Services: A Managerial Extension." In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 128-138. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
, pp. 128-138
-
-
Etgar, M.1
-
36
-
-
69349092766
-
A descriptive model of the consumer co-production process
-
Etgar, Michael 2008. "A descriptive model of the consumer co-production process." Journal of the Academy of Marketing Science 36 (1), 97-108.
-
(2008)
Journal of the Academy of Marketing Science
, vol.36
, Issue.1
, pp. 97-108
-
-
Etgar, M.1
-
37
-
-
84990361423
-
Innovation, symbolic interaction and customer valuing: Thoughts stemming from a service-dominant logic of marketing
-
Flint, Daniel J. 2006. "Innovation, Symbolic Interaction and Customer Valuing: Thoughts Stemming from a Service-Dominant Logic of Marketing." Marketing Theory, 6(3), 349-362.
-
(2006)
Marketing Theory
, vol.6
, Issue.3
, pp. 349-362
-
-
Flint, D.J.1
-
38
-
-
85089131332
-
Striving for integrated value chain management given a service-dominant logic for marketing
-
ed. Robert F. Lusch and Stephen L. Vargo, Armonk, NY: M.E. Sharpe
-
Flint, Daniel J., and John T. Mentzer. 2006. "Striving for Integrated Value Chain Management Given a Service-Dominant Logic for Marketing." In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 139-149. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
, pp. 139-149
-
-
Flint, D.J.1
John, T.M.2
-
39
-
-
61849109797
-
A service-dominant logic for management education: It's time
-
Ford, Robert, and David Bowen. 2008. "A Service-Dominant Logic for Management Education: It's Time." Academy of Management Learning and Education 2 (2), 224-273.
-
(2008)
Academy of Management Learning and Education
, vol.2
, Issue.2
, pp. 224-273
-
-
Ford, R.1
David, B.2
-
40
-
-
0000087006
-
The subject and power
-
ed. J. Faubian. London: Penguin
-
Foucault, M. 1994. "The Subject and Power." In Power. Essential Works of Foucault 1954-1984, ed. J. Faubian. London: Penguin.
-
(1994)
Power. Essential Works of Foucault
, pp. 1954-1984
-
-
Foucault, M.1
-
42
-
-
0002173630
-
From marketing mix to relationship marketing: Towards a paradigm shift in marketing
-
(August)
-
Gronroos, Christian. 1994. "From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift in Marketing." Asia-Australia Marketing Journal 2 (August), 9-29.
-
(1994)
Asia-Australia Marketing Journal
, vol.2
, pp. 9-29
-
-
Gronroos, C.1
-
43
-
-
85089131209
-
What Can a Service Logic Offer Marketing Theory?
-
ed. Robert F. Lusch and Stephen L. Vargo, Armonk, NY: M.E. Sharpe
-
Gronroos, Christian 2006. "What Can a Service Logic Offer Marketing Theory?" In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 354-364. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
, pp. 354-364
-
-
Gronroos, C.1
-
44
-
-
0009295940
-
Relationship marketing: Its role in the service economy
-
ed. William J. Glynn and James G. Barnes, New York: John Wiley & Sons
-
Gummesson, Evert. 1995. "Relationship Marketing: Its Role in the Service Economy." In Understanding Services Management, ed. William J. Glynn and James G. Barnes, 244-268. New York: John Wiley & Sons.
-
(1995)
Understanding Services Management
, pp. 244-268
-
-
Gummesson, E.1
-
45
-
-
85089131035
-
Many-to-Many Marketing as Grand Theory
-
ed. Robert F. Lusch and Stephen L. Vargo, Armonk, NY: M.E. Sharpe
-
Gummesson, Evert 2006. "Many-to-Many Marketing as Grand Theory." In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 339-353. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
, pp. 339-353
-
-
Gummesson, E.1
-
46
-
-
46349106062
-
Extending the service-dominant logic: From customer centricity to balanced centricity
-
Gummesson, Evert 2008. "Extending the Service-Dominant Logic: From Customer Centricity to Balanced Centricity." Journal of the Academy of Marketing Science 36 (1), 15-17.
-
(2008)
Journal of the Academy of Marketing Science
, vol.36
, Issue.1
, pp. 15-17
-
-
Gummesson, E.1
-
48
-
-
85089132130
-
Rosepekiceciveci versus CCV: The resource-operant, skills-exchanging, performance-experiencing, knowledge-informed, competence-enacting, co-producer-involved, value- emerging, customer-interactive view of marketing versus the concept of customer value: 'I can get it for you wholesale
-
ed. Robert F. Lusch and Stephen L. Vargo, Armonk, NY: M.E. Sharpe
-
Holbrook, Morris B. 2006. "ROSEPEKICECIVECI versus CCV: The Resource-Operant, Skills-Exchanging, Performance-Experiencing, Knowledge-Informed, Competence-Enacting, Co-producer-Involved, Value- Emerging, Customer-Interactive View of Marketing Versus the Concept of Customer Value: 'I Can Get It for You Wholesale.'" In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 208-223. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
, pp. 208-223
-
-
Holbrook, M.B.1
-
52
-
-
85089130807
-
The service-dominant logic of marketing: Theoretical foundations, pedagogy, and resources-advantage theory
-
ed. Robert F. Lusch and Stephen L. Vargo, Armonk, NY: M.E. Sharpe
-
Hunt, Shelby, and Sreedhar Madhavaram. 2006. "The Service-Dominant Logic of Marketing: Theoretical Foundations, Pedagogy, and Resources-Advantage Theory." In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 67-84. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
, pp. 67-84
-
-
Hunt, S.1
Sreedhar, M.2
-
53
-
-
84986121482
-
The comparative advantage theory of competition
-
(April)
-
Hunt, Shelby, and Robert M. Morgan. 1995. "The Comparative Advantage Theory of Competition." Journal of Marketing 59 (April), 1-15.
-
(1995)
Journal of Marketing
, vol.59
, pp. 1-15
-
-
Hunt, S.1
Robert, M.M.2
-
54
-
-
33847049944
-
Three thoughts on services
-
Iacobucci, Dawn. 2006. "Three Thoughts on Services." Marketing Science 25 (6), 581-583.
-
(2006)
Marketing Science
, vol.25
, Issue.6
, pp. 581-583
-
-
Iacobucci, D.1
-
55
-
-
85089132905
-
Co-creating the voice of the customer
-
ed. Robert F. Lusch and Stephen L. Vargo, Armonk, NY: M.E. Sharpe
-
Jaworski, Bernie, and Ajay K. Kohli. 2006. "Co-Creating the Voice of the Customer." In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 109-117. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
, pp. 109-117
-
-
Jaworski, B.1
Ajay, K.K.2
-
56
-
-
85089133001
-
Customers as co-producers: Implications for marketing strategy effectiveness and marketing operations efficiency
-
ed. Robert F. Lusch and Stephen L. Vargo, Armonk, NY: M.E. Sharpe
-
Kalaignanam, Kartik, and Rajan Varadarajan. 2006. "Customers as Co-Producers: Implications for Marketing Strategy Effectiveness and Marketing Operations Efficiency." In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 166-180. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
, pp. 166-180
-
-
Kalaignanam, K.1
Rajan, V.2
-
58
-
-
85089133151
-
Some societal and ethical dimensions of the service-dominant logic perspective of marketing
-
ed. Robert F. Lusch and Stephen L. Vargo, Armonk, NY: M.E. Sharpe
-
Laczniak, Gene R. 2006. "Some Societal and Ethical Dimensions of the Service-Dominant Logic Perspective of Marketing." In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 279-287. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
, pp. 279-287
-
-
Laczniak, G.R.1
-
59
-
-
84901484102
-
Challenges in the diffusion process of new industrial services in the Network of an OEM
-
Laine, Teemu, Jari Paranko, Mikko Varila, and Petri Suomala. 2005. "Challenges in the Diffusion Process of New Industrial Services in the Network of an OEM." In Frontiers of e-Business Research, 496-507.
-
(2005)
Frontiers of E-Business Research
, pp. 496-507
-
-
Laine, T.1
Jari, P.2
Mikko, V.3
Petri, S.4
-
61
-
-
85089132325
-
Cross-functional business processes for the implementation of service-dominant logic
-
ed. Robert F. Lusch and Stephen L. Vargo Armonk, NY: M.E. Sharpe
-
Lambert, Douglas M., and Sebastian J. Garcia-Dastugue. 2006. "Cross-Functional Business Processes for the Implementation of Service-Dominant Logic." In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 150-165. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
, pp. 150-165
-
-
Lambert, D.M.1
Sebastian, J.G.-D.2
-
62
-
-
84993030021
-
Supply chain management: Implementation issues and research opportunities
-
Lambert, Douglas M., Martha C. Cooper, Janus D. Pagh. 1998. "Supply Chain Management: Implementation Issues and Research Opportunities," International Journal of Logistics Management, 9(2), pp. 1-20.
-
(1998)
International Journal of Logistics Management
, vol.9
, Issue.2
, pp. 1-20
-
-
Lambert, D.M.1
Martha, C.C.2
Janus, D.P.3
-
63
-
-
34548077858
-
Marketing systems: A core macromarketing concept
-
Layton, Roger. 2007. "Marketing Systems: A Core Macromarketing Concept." Journal of Macromarketing 27 (3), 227-242.
-
(2007)
Journal of Macromarketing
, vol.27
, Issue.3
, pp. 227-242
-
-
Layton, R.1
-
64
-
-
85089132403
-
More dominant logics for marketing: Productivity and growth
-
ed. Robert F. Lusch and Stephen L. Vargo, Armonk, NY: Armonk, NY:
-
Lehmann, Donald R. 2006. "More Dominant Logics for Marketing: Productivity and Growth." In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 296-301. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
, pp. 296-301
-
-
Lehmann, D.R.1
-
65
-
-
85089131214
-
How new, how dominant?
-
ed. Robert F. Lusch and Stephen L. Vargo, Armonk, NY: M.E. Sharpe
-
Levy, Sidney J. 2006. "How New, How Dominant?" In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 57-64. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
, pp. 57-64
-
-
Levy, S.J.1
-
66
-
-
84990359360
-
Whither services marketing? In search of a new paradigm and fresh perspectives
-
Lovelock, Christopher, and Evert Gummesson. 2004. "Whither Services Marketing? In Search of a New Paradigm and Fresh Perspectives." Journal of Service Research 7 (1), 20-41.
-
(2004)
Journal of Service Research
, vol.7
, Issue.1
, pp. 20-41
-
-
Lovelock, C.1
Evert, G.2
-
67
-
-
33750873111
-
-
Vargo, Eds. Armonk, NY: M.E. Sharpe
-
Lusch, Robert F., and Stephen L. Vargo, eds. 2006a. The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
-
-
Lusch, R.F.1
Stephen, L.2
-
68
-
-
85089132411
-
Service-dominant logic as a foundation for a general theory
-
ed. Robert F. Lusch and Stephen L. Vargo, Armonk, NY: M.E. Sharpe
-
Lusch, Robert F., and Stephen L. Vargo, eds 2006b. "Service-Dominant Logic as a Foundation for a General Theory." In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 406-420. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
, pp. 406-420
-
-
Lusch, R.F.1
Stephen, L.V.2
-
69
-
-
84990398490
-
Service-dominant logic: Reactions, reflections and refinements
-
Lusch, Robert F., and Stephen L. Vargo, eds 2006c. "Service-Dominant Logic: Reactions, Reflections and Refinements." Marketing Theory 6 (3), 281-288.
-
(2006)
Marketing Theory
, vol.6
, Issue.3
, pp. 281-288
-
-
Lusch, R.F.1
Stephen, L.V.2
-
70
-
-
33745810532
-
Marketing as service-exchange: Taking a leadership role in global marketing management
-
Lusch, Robert F., Stephen L. Vargo, and Alan J. Malter. 2006. "Marketing as Service-Exchange: Taking a Leadership Role in Global Marketing Management." Organizational Dynamics 35 (3), 264-278.
-
(2006)
Organizational Dynamics
, vol.35
, Issue.3
, pp. 264-278
-
-
Lusch, R.F.1
Vargo, S.L.2
Malter, A.J.3
-
71
-
-
33846332707
-
Competing through service: Insights from service-dominant logic
-
Lusch, Robert F., Stephen L. Vargo, and Matthew O'Brien. 2007. "Competing Through Service: Insights from Service-Dominant Logic." Journal of Retailing 83 (1), 5-18.
-
(2007)
Journal of Retailing
, vol.83
, Issue.1
, pp. 5-18
-
-
Lusch, R.F.1
Stephen, L.V.2
Matthew, O.3
-
73
-
-
44249102099
-
Toward a conceptual foundation for service science: Contributions from service-dominant logic
-
DOI 10.1147/sj.471.0005
-
Lusch, Robert F., Stephen L. Vargo, and Gunter Wessels. 2008. "Toward a Conceptual Foundation for Service Science: Contributions from Service-Dominant Logic." IBM Systems Journal 47 (1), 5-14. (Pubitemid 351722351)
-
(2008)
IBM Systems Journal
, vol.47
, Issue.1
, pp. 5-14
-
-
Lusch, R.F.1
Vargo, S.L.2
Wessels, G.3
-
74
-
-
56749133147
-
The service-dominant logic and hierarchy of operant resources: Developing masterful operant resources and implications for marketing strategy
-
Madhavaram, Sreedhar, and Shelby D. Hunt. 2008. "The Service-Dominant Logic and Hierarchy of Operant Resources: Developing Masterful Operant Resources and Implications for Marketing Strategy." Journal of the Academy of Marketing Science 36 (1), 67-82.
-
(2008)
Journal of the Academy of Marketing Science
, vol.36
, Issue.1
, pp. 67-82
-
-
Madhavaram, S.1
Shelby, D.H.2
-
77
-
-
77955341318
-
Toward a unified theory of macromarketing: A systems theoretic approach
-
(Fall)
-
Meade, William K., and Robert W. Nason. 1991. "Toward a Unified Theory of Macromarketing: A Systems Theoretic Approach." Journal of Macromarketing 11 (Fall), 72-82.
-
(1991)
Journal of Macromarketing
, vol.11
, pp. 72-82
-
-
Meade, W.K.1
Robert, W.N.2
-
78
-
-
40949163260
-
An expanded and strategic view of discontinuous innovations: Deploying a service-dominant logic
-
Michel, Stefan, Stephen W. Brown, and Andrew S. Gallan. 2008. "An Expanded and Strategic View of Discontinuous Innovations: Deploying a Service-Dominant Logic." Journal of the Academy of Marketing Science 36 (1), 54-66.
-
(2008)
Journal of the Academy of Marketing Science
, vol.36
, Issue.1
, pp. 54-66
-
-
Michel, S.1
Stephen, W.B.2
Andrew, S.G.3
-
79
-
-
66249092211
-
Reconfiguration of the conceptual landscape: A tribute to the service logic of richard normann
-
Michel, Stefan, Stephen L. Vargo, and Robert F. Lusch. 2008. "Reconfiguration of the Conceptual Landscape: A Tribute to the Service Logic of Richard Normann." Journal of the Academy of Marketing Science 36 (1), 152-155.
-
(2008)
Journal of the Academy of Marketing Science
, vol.36
, Issue.1
, pp. 152-155
-
-
Michel, S.1
Stephen, L.V.2
Robert, F.L.3
-
81
-
-
33746547356
-
Role of competences in creating customer value: A value-creation logic approach
-
DOI 10.1016/j.indmarman.2006.04.005, PII S0019850106000885
-
Moller, Kristian. 2006. "Role of Competences in Creating Customer Value: A Value-Creation Logic Approach." Industrial Marketing Management 35 (8), 913-924. (Pubitemid 44138558)
-
(2006)
Industrial Marketing Management
, vol.35
, Issue.8
, pp. 913-924
-
-
Moller, K.1
-
82
-
-
33750477012
-
Marketing action in networks
-
DOI 10.1108/03090560610702812
-
Mouzas, Stefanos. 2006. "Marketing Action in Networks." European Journal of Marketing 40 (11/12), 1271-1291. (Pubitemid 44657298)
-
(2006)
European Journal of Marketing
, vol.40
, Issue.11-12
, pp. 1271-1291
-
-
Mouzas, S.1
-
84
-
-
0027633471
-
From value chain to value constellation: Designing interactive strategy
-
(July-August)
-
Normann, Richard, and Rafael Ramirez. 1993. "From Value Chain to Value Constellation: Designing Interactive Strategy." Harvard Business Review 71 (July-August), 65-77.
-
(1993)
Harvard Business Review
, vol.71
, pp. 65-77
-
-
Normann, R.1
Rafael, R.2
-
85
-
-
33746642539
-
Identifying determinants of success in development of new high-contact services: Insights from the hospitality industry
-
DOI 10.1108/09564230610680659
-
Ottenbacher, Michael, Juergen Gnoth, and Peter Jones. 2006. "Identifying Determinants of Success in Development of New High-Contact Services: Insights from the Hospitality Industry." International Journal of Service Industry Management 17 (4), 344-363. (Pubitemid 44156086)
-
(2006)
International Journal of Service Industry Management
, vol.17
, Issue.4
, pp. 344-363
-
-
Ottenbacher, M.1
Gnoth, J.2
Jones, P.3
-
86
-
-
33750824287
-
Factors influencing the effectiveness of relationship marketing: A meta-analysis
-
DOI 10.1509/jmkg.70.4.136
-
Palmatier, Robert W., Rajiv P. Dant, Dhruv Grewal, and Kenneth Evans. 2006. "Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis." Journal of Marketing 70 (4), 136-153. (Pubitemid 44714015)
-
(2006)
Journal of Marketing
, vol.70
, Issue.4
, pp. 136-153
-
-
Palmatier, R.W.1
Dant, R.P.2
Grewal, D.3
Evans, K.R.4
-
87
-
-
46349104293
-
Managing the co-creation of value
-
Payne, Adrian F., Kaj Storbacka, Pennie Frow. 2008. "Managing the Co-creation of Value." Journal of the Academy of Marketing Science 36 (1), 83-96.
-
(2008)
Journal of the Academy of Marketing Science
, vol.36
, Issue.1
, pp. 83-96
-
-
Payne, A.F.1
Kaj, S.2
Pennie, F.3
-
88
-
-
67649296862
-
Impact of relationship marketing tactics (rmts) on switchers and stayers in a competitive service industry
-
Peng, Leong Yow, and Qing Wang. 2006. "Impact of Relationship Marketing Tactics (RMTs) on Switchers and Stayers in a Competitive Service Industry." Journal of Marketing Management 22 (1/2), 25-59.
-
(2006)
Journal of Marketing Management
, vol.22
, Issue.1-2
, pp. 25-59
-
-
Peng, L.Y.1
Qing, W.2
-
89
-
-
38149050858
-
The cocreation of value
-
January
-
Prahalad, C.K. 2004. "The Cocreation of Value." Journal of Marketing 68 (January), 23.
-
(2004)
Journal of Marketing
, vol.68
, pp. 23
-
-
Prahalad, C.K.1
-
90
-
-
0003106484
-
The core competence of the corporation
-
(May-June)
-
Prahalad, C.K., and Gary Hamel. 1990. "The Core Competence of the Corporation." Harvard Business Review 68 (May-June), 79-91.
-
(1990)
Harvard Business Review
, vol.68
, pp. 79-91
-
-
Prahalad, C.K.1
Gary, H.2
-
91
-
-
0002422766
-
Co-opting customer competence
-
(January-February)
-
Prahalad, C.K., and Venkatram Ramaswamy. 2000. "Co-opting Customer Competence." Harvard Business Review 78 (January-February), 79-87.
-
(2000)
Harvard Business Review
, vol.78
, pp. 79-87
-
-
Prahalad, C.K.1
Venkatram, R.2
-
92
-
-
33645673123
-
Defining relationship quality for customer-driven business development: A housing-mortgage company case
-
DOI 10.1108/09564230610657006
-
Roos, Inger, Anders Gustafsson, and Bo Edvardsson. 2006. "Defining Relationship Quality for Customer- Driven Business Development: A Housing-Mortgage Company Case." International Journal of Service Industry Management 17 (2), 207-223. (Pubitemid 43537092)
-
(2006)
International Journal of Service Industry Management
, vol.17
, Issue.2
, pp. 207-223
-
-
Roos, I.1
Gustafsson, A.2
Edvardsson, B.3
-
93
-
-
34548367535
-
Compound relationships between firms
-
Ross, William T., and Diana C. Robertson. 2007. "Compound Relationships Between Firms." Journal of Marketing 71 (3), 108-123.
-
(2007)
Journal of Marketing
, vol.71
, Issue.3
, pp. 108-123
-
-
Ross, W.T.1
Robertson, D.C.2
-
94
-
-
33745772986
-
If everything is service, why is this happening now, and what difference does it Make?
-
(January)
-
Rust, Roland T. 2004. "If Everything Is Service, Why Is This Happening Now, and What Difference Does It Make?" Journal of Marketing 68 (January), 23-24.
-
(2004)
Journal of Marketing
, vol.68
, pp. 23-24
-
-
Rust, R.T.1
-
95
-
-
33746350437
-
From the editor: The maturation of marketing as an academic discipline
-
Rust, Roland T. 2006. "From the Editor: The Maturation of Marketing as an Academic Discipline." Journal of Marketing 70 (3), 1-2.
-
(2006)
Journal of Marketing
, vol.70
, Issue.3
, pp. 1-2
-
-
Rust, R.T.1
-
96
-
-
33847065155
-
Marketing models of service and relationships
-
Rust, Roland T., and Chung Tuck Siong. 2006. "Marketing Models of Service and Relationships." Marketing Science 25 (6), 560-580.
-
(2006)
Marketing Science
, vol.25
, Issue.6
, pp. 560-580
-
-
Rust, R.T.1
Siong, C.T.2
-
97
-
-
85089132482
-
How does marketing strategy change in a service-based world?: Implications and directions for research
-
ed. Robert F. Lusch and Stephen L. Vargo, Armonk, NY: M.E. Sharpe
-
Rust, Roland T., and Debora V. Thompson. 2006. "How Does Marketing Strategy Change in a Service-Based World?: Implications and Directions for Research." In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 381-392. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
, pp. 381-392
-
-
Rust, R.T.1
Debora, V.T.2
-
98
-
-
33746149363
-
Foundations and implications of a proposed Unified Services Theory
-
Sampson, Scott E., and Craig M. Froehle. 2006. "Foundations and Implications of a Proposed Unified Services Theory." Production and Operations Management 15 (2), 329-343. (Pubitemid 44085720)
-
(2006)
Production and Operations Management
, vol.15
, Issue.2
, pp. 329-343
-
-
Sampson, S.E.1
Froehle, C.M.2
-
99
-
-
85089131468
-
Going beyond the product: Defining, designing, and delivering customer solutions
-
ed. Robert F. Lusch and Stephen L. Vargo, Armonk, NY: M.E. Sharpe
-
Sawhney, Mohanbir. 2006. "Going Beyond the Product: Defining, Designing, and Delivering Customer Solutions." In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 365-380. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
, pp. 365-380
-
-
Sawhney, M.1
-
101
-
-
84990397378
-
Rationalizing Service Logic, or Understanding a Service Experience?
-
Schembri, S. 2006. "Rationalizing Service Logic, or Understanding a Service Experience?" Marketing Theory 6 (3), 381-392.
-
(2006)
Marketing Theory
, vol.6
, Issue.3
, pp. 381-392
-
-
Schembri, S.1
-
102
-
-
0026227716
-
The service-driven company
-
September/October
-
Schlesinger, Leonard A., and James L. Heskett. 1991. "The Service-Driven Company." Harvard Business Review 69 (September/October), 71-81.
-
(1991)
Harvard Business Review
, vol.69
, pp. 71-81
-
-
Schlesinger, L.A.1
Heskett, J.L.2
-
103
-
-
0002705824
-
Breaking free from product marketing
-
April
-
Shostack, G. Lynn. 1977. "Breaking Free from Product Marketing." Journal of Marketing 41 (April), 73-80.
-
(1977)
Journal of Marketing
, vol.41
, pp. 73-80
-
-
Shostack, G.L.1
-
104
-
-
33750604993
-
Finance, operations and marketing conflicts in service firms
-
(January)
-
Shugan, Steven. 2004. "Finance, Operations and Marketing Conflicts in Service Firms." Journal of Marketing 68 (January), 24-26.
-
(2004)
Journal of Marketing
, vol.68
, pp. 24-26
-
-
Shugan, S.1
-
105
-
-
36849048423
-
Marketing as constructive engagement
-
Shultz, Clifford J. 2007. "Marketing as Constructive Engagement." Journal of Public Policy & Marketing 26(2), 293-301.
-
(2007)
Journal of Public Policy & Marketing
, vol.26
, Issue.2
, pp. 293-301
-
-
Shultz, C.J.1
-
106
-
-
20444450628
-
What goes around comes around: Understanding trust-value dilemmas of market relationships
-
DOI 10.1509/jppm.24.1.38.63882
-
Singh, Jagdip, Jean E. Kilgore, Rama K. Jayanti, Kokil Agarwal, and Ramadesikan R. Gandarvakottai. 2005. "What Goes Around Comes Around: Understanding Trust - Value Dilemmas of Market Relationships." Journal of Public Policy & Marketing 24 (1), 38-62. (Pubitemid 40829160)
-
(2005)
Journal of Public Policy and Marketing
, vol.24
, Issue.1
, pp. 38-62
-
-
Singh, J.1
Jayanti, R.K.2
Kilgore, J.E.3
Agarwal, K.4
Gandarvakottai, R.R.5
-
108
-
-
1642618612
-
First in, First out? The Effects of Network Externalities on Pioneer Survival
-
Srinivasan, Raji, Gary L. Lilien, and Arvind Rangaswamy. 2004. "First In, First Out? The Effects of Network Externalities on Pioneer Survival." Journal of Marketing 68 (1), 41-58. (Pubitemid 38411274)
-
(2004)
Journal of Marketing
, vol.68
, Issue.1
, pp. 41-58
-
-
Srinivasan, R.1
Lilien, G.L.2
Rangaswamy, A.3
-
109
-
-
77954293120
-
Moving towards the service-dominant logic: A comment
-
Sweeney, Jillian C. 2007. "Moving Towards the Service-Dominant Logic: A Comment." Australasian Marketing Journal 15 (1), 97-104.
-
(2007)
Australasian Marketing Journal
, vol.15
, Issue.1
, pp. 97-104
-
-
Sweeney, J.C.1
-
110
-
-
59249095667
-
On a theory of markets and marketing: From positively normative to normatively positive
-
Vargo, Stephen L. 2007a. "On a Theory of Markets and Marketing: From Positively Normative to Normatively Positive." Australasian Marketing Journal 15 (1), 56-63.
-
(2007)
Australasian Marketing Journal
, vol.15
, Issue.1
, pp. 56-63
-
-
Vargo, S.L.1
-
111
-
-
77954292427
-
Paradigms, pluralisms, and peripheries on the assessment of the s-d logic
-
Vargo, Stephen L 2007b. "Paradigms, Pluralisms, and Peripheries on the Assessment of the S-D Logic." Australasian Marketing Journal 15 (1), 108-111.
-
(2007)
Australasian Marketing Journal
, vol.15
, Issue.1
, pp. 108-111
-
-
Vargo, S.L.1
-
112
-
-
70349625349
-
Toward a transcending conceptualization of relationship: A service-dominant logic perspective
-
in press
-
Vargo, Stephen L 2009. "Toward a Transcending Conceptualization of Relationship: A Service-Dominant Logic Perspective." Journal of Business and Industrial Marketing (in press).
-
(2009)
Journal of Business and Industrial Marketing
-
-
Vargo, S.L.1
-
113
-
-
1642587247
-
Evolving to a New Dominant Logic for Marketing
-
Vargo, Stephen L., and Robert F. Lusch. 2004a. "Evolving to a New Dominant Logic for Marketing." Journal of Marketing 68 (1), 1-17. (Pubitemid 38411271)
-
(2004)
Journal of Marketing
, vol.68
, Issue.1
, pp. 1-17
-
-
Vargo, S.L.1
Lusch, R.F.2
-
114
-
-
84990385227
-
The four service marketing myths: Remnants of a goods-based, manufacturing model
-
Vargo, Stephen L., and Robert F. Lusch.2004b. "The Four Service Marketing Myths: Remnants of a Goods-Based, Manufacturing Model." Journal of Service Research 6 (4), 324-335.
-
(2004)
Journal of Service Research
, vol.6
, Issue.4
, pp. 324-335
-
-
Vargo, S.L.1
Lusch, R.F.2
-
115
-
-
85063260164
-
Service-dominant logic: What it is, what it is not, what it might be
-
ed. Robert F. Lusch and Stephen L. Vargo, Armonk, NY: M.E. Sharpe
-
Vargo, Stephen L., and Robert F. Lusch.2006. "Service-Dominant Logic: What It Is, What It Is Not, What It Might Be." In The Service- Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 43-56. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service- Dominant Logic of Marketing: Dialog, Debate, and Directions
, pp. 43-56
-
-
Vargo, S.L.1
Robert, F.L.2
-
118
-
-
41849140849
-
From goods to service(s): Divergences and convergences of logics
-
Vargo, Stephen L., and Robert F. Lusch.2008c. "From Goods to Service(s): Divergences and Convergences of Logics." Industrial Marketing Management 37 (3), 254-259.
-
(2008)
Industrial Marketing Management
, vol.37
, Issue.3
, pp. 254-259
-
-
Vargo, S.L.1
Lusch, R.F.2
-
119
-
-
44649151144
-
On value and value co-creation: A service systems and service logic perspective
-
Vargo, Stephen L., Paul P. Maglio, and Melissa Archpru Akaka. 2008. "On Value and Value Co-Creation: A Service Systems and Service Logic Perspective." European Management Journal 26 (3), 145-152.
-
(2008)
European Management Journal
, vol.26
, Issue.3
, pp. 145-152
-
-
Vargo, S.L.1
Maglio, P.P.2
Akaka, M.A.3
-
120
-
-
21644478145
-
Services in society and academic thought: An historical analysis
-
DOI 10.1177/0276146705275294
-
Vargo, Stephen L., and Fred W. Morgan. 2005. "Services in Society and Academic Thought: An Historical Analysis." Journal of Macromarketing 25 (1), 42-53. (Pubitemid 40935742)
-
(2005)
Journal of Macromarketing
, vol.25
, Issue.1
, pp. 42-53
-
-
Vargo, S.L.1
Morgan, F.W.2
-
121
-
-
85089131343
-
The marketing as a sign system and the logic of the market
-
ed. Robert F. Lusch and Stephen L. Vargo, Armonk, NY: M.E. Sharpe
-
Venkatesh, Alladi, Lisa Penaloza, and A. Fuat Firat. 2006. "The Marketing as a Sign System and the Logic of the Market." In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 251-265. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
, pp. 251-265
-
-
Venkatesh, A.1
Lisa, P.2
Firat, A.F.3
-
122
-
-
85089132254
-
Examining marketing scholarship and the service- dominant logic
-
ed. Robert F. Lusch and Stephen L. Vargo, Armonk, NY: M.E. Sharpe
-
Wilkie, William L. and Elizabeth S. Moore. 2006. "Examining Marketing Scholarship and the Service- Dominant Logic." In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 266-278. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
, pp. 266-278
-
-
Wilkie, W.L.1
Elizabeth, S.M.2
-
123
-
-
70349366339
-
Researching the service-dominant logic: Normative perspective versus practice
-
Winklhofer, Heidi, Adrian A. Palmer, and Roderick J. Brodie. 2007. "Researching the Service-Dominant Logic: Normative Perspective Versus Practice." Australasian Marketing Journal 15 (1), 76-83.
-
(2007)
Australasian Marketing Journal
, vol.15
, Issue.1
, pp. 76-83
-
-
Winklhofer, H.1
Adrian, A.P.2
Roderick, J.B.3
-
125
-
-
85089131212
-
Marketing's service-dominant logic and customer value
-
ed. Robert F. Lusch and Stephen L. Vargo, Armonk, NY: M.E. Sharpe
-
Woodruff, Robert B., and Daniel J. Flint. 2006. "Marketing's Service-Dominant Logic and Customer Value." In The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, ed. Robert F. Lusch and Stephen L. Vargo, 183-195. Armonk, NY: M.E. Sharpe.
-
(2006)
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions
, pp. 183-195
-
-
Woodruff, R.B.1
Daniel, J.F.2
-
126
-
-
65349134452
-
Trying to prosume: Toward a theory of consumers and co-creators of value
-
Xie, Chunyan, Richard P. Bagozzi, Sigurd V. Troye. 2008. "Trying to Prosume: Toward a Theory of Consumers and Co-creators of Value." Journal of the Academy of Marketing Science 36 (1), 109-122.
-
(2008)
Journal of the Academy of Marketing Science
, vol.36
, Issue.1
, pp. 109-122
-
-
Xie, C.1
Richard, P.B.2
Sigurd, V.T.3
-
127
-
-
33745016271
-
Alliance orientation: Conceptualization, measurement, and impact on market performance
-
DOI 10.1177/0092070305285953
-
Yaprak, Attila, S. Tamer Cavusgil, and Destan Kandemir. 2006. "Alliance Orientation: Conceptualization, Measurement, and Impact on Market Performance." Journal of the Academy of Marketing Science 34 (3), 324-340. (Pubitemid 43877111)
-
(2006)
Journal of the Academy of Marketing Science
, vol.34
, Issue.3
, pp. 324-340
-
-
Kandemir, D.1
Yaprak, A.2
Cavusgil, S.T.3
|