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Volumn , Issue , 2014, Pages 224-235

Introducing a dialogical orientation to the service-dominant logic of marketing

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Indexed keywords


EID: 85089131368     PISSN: None     EISSN: None     Source Type: Book    
DOI: None     Document Type: Chapter
Times cited : (80)

References (18)
  • 2
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    • A Relationship Mediated Theory of Internal Marketing
    • Irwin. Ballantyne, David (2003), "A Relationship Mediated Theory of Internal Marketing, "European Journal of Marketing, 37 (9), 1242-60.
    • (2003) European Journal of Marketing , vol.37 , Issue.9 , pp. 1242-1260
    • Irwin Ballantyne, D.1
  • 3
    • 1342315674 scopus 로고    scopus 로고
    • Dialogue and its role in the development of relationship specific knowledge
    • Irwin. Ballantyne, David (2004a), "Dialogue and its role in the development of relationship specific knowledge, "Journal of Business and Industrial Marketing, 19 (2), 114-23.
    • (2004) Journal of Business and Industrial Marketing , vol.19 , Issue.2 , pp. 114-123
    • Irwin Ballantyne, D.1
  • 6
    • 0032391195 scopus 로고    scopus 로고
    • A Communication-based Marketing Model for Managing Relationships
    • Duncan, T. and S. E. Moriarty (1998), "A Communication-based Marketing Model for Managing Relationships, "Journal of Marketing, 62 (2), 1-13.
    • (1998) Journal of Marketing , vol.62 , Issue.2 , pp. 1-13
    • Duncan, T.1    Moriarty, S.E.2
  • 7
    • 1342273370 scopus 로고    scopus 로고
    • Integrated Marketing Communications: The Communications Aspect of Relationship Marketing
    • Grönroos, C. and K. Lindberg-Repo (1998), "Integrated Marketing Communications: The Communications Aspect of Relationship Marketing, "Integrated Marketing Communications Research Journal, 4 (1), 3-11.
    • (1998) Integrated Marketing Communications Research Journal , vol.4 , Issue.1 , pp. 3-11
    • Grönroos, C.1    Lindberg-Repo, K.2
  • 9
    • 0002583517 scopus 로고
    • The Nature of Customer Value
    • Roland T. Rust and Richard L. Oliver, eds. Thousand Oaks, CA: Sage Publications
    • Holbrook, M. B. (1994), "The Nature of Customer Value, "in Service Quality: New Directions in Theory and Practice, Roland T. Rust and Richard L. Oliver, eds. Thousand Oaks, CA: Sage Publications, 21-71.
    • (1994) Service Quality: New Directions in Theory and Practice , pp. 21-71
    • Holbrook, M.B.1
  • 10
    • 1442304771 scopus 로고    scopus 로고
    • K. Cross, trans. Stanford, CA: Stanford University Press/Polity Press
    • Luhmann, N. (2000), The Reality of the Mass Media, K. Cross, trans. Stanford, CA: Stanford University Press/Polity Press.
    • (2000) The Reality of the Mass Media
    • Luhmann, N.1
  • 13
    • 0027633471 scopus 로고
    • From Value Chain to Value Constellation: Designing Interactive Strategy
    • July-August
    • Normann, Richard and Rafael Ramirez (1993), "From Value Chain to Value Constellation: Designing Interactive Strategy, "Harvard Business Review, 71 (July-August), 65-77.
    • (1993) Harvard Business Review , vol.71 , pp. 65-77
    • Normann, R.1    Ramirez, R.2
  • 14
    • 84993058101 scopus 로고    scopus 로고
    • A Critical Review of Conceptions of Communication Evident in Contemporary Business & Management Literature
    • Varey, R.J. (2000), "A Critical Review of Conceptions of Communication Evident in Contemporary Business & Management Literature, "Journal of Communication Management, 4 (4), 328-40.
    • (2000) Journal of Communication Management , vol.4 , Issue.4 , pp. 328-340
    • Varey, R.J.1
  • 18
    • 1642587247 scopus 로고    scopus 로고
    • Evolving to a New Dominant Logic for Marketing
    • Vargo, Stephen L. and Robert F. Lusch (2004), "Evolving to a New Dominant Logic for Marketing, "Journal of Marketing, 68, 1-17.
    • (2004) Journal of Marketing , vol.68 , pp. 1-17
    • Vargo, S.L.1    Lusch, R.F.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.