Benefits of the ISO 9001 and ISO 14001 standards: A literature review

Journal of Industrial Engineering and Management

Volumn 5, Issue 2, 2012, Pages 297-322

  Tarí, Juan José ^a   Molina Azorín, José Francisco ^a   Heras, Iñaki ^b  

^a UNIVERSITY OF ALICANTE   (Spain)

^b UNIVERSITY OF THE BASQUE COUNTRY UPV EHU   (Spain)

Author keywords

Benefits; ISO 14001; ISO 9001; Literature review; Performance

Indexed keywords

BENEFITS; ISO 14001; ISO 9001; LITERATURE REVIEWS; PERFORMANCE;

CUSTOMER SATISFACTION; ENVIRONMENTAL MANAGEMENT;

STANDARDS;

EID: 84872039287     PISSN: 20138423     EISSN: 20130953     Source Type: Journal    
DOI: 10.3926/jiem.488     Document Type: Review

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