Integrating ISO 9000 with TQM spirits: A survey

Industrial Management and Data Systems

Volumn 98, Issue 8, 1998, Pages 373-379

  Huarng, Fenghueih ^a  

^a NATIONAL CHUNG CHENG UNIVERSITY   (Taiwan)

Author keywords

[No Author keywords available]

Indexed keywords

COSTS; INTERNATIONAL TRADE; MANAGEMENT INFORMATION SYSTEMS; MOTIVATION; PROCESS CONTROL; QUALITY CONTROL; STANDARDS; SURVEYS; COMPETITION; INDUSTRY; MARKETING; PERFORMANCE; PUBLIC POLICY; STANDARDIZATION;

COST REDUCTION; INTERNAL AUDIT; QUESTIONNAIRE SURVEY; SMALL AND MEDIUM SIZED ENTERPRISES (SME); INTERNATIONALIZATION; QUALITY IMPROVEMENT; SALES ENHANCEMENT; SMALL AND MEDIUM SIZED ENTERPRISES;

TOTAL QUALITY MANAGEMENT;

EID: 0032309114     PISSN: 02635577     EISSN: None     Source Type: Journal    
DOI: 10.1108/02635579810243889     Document Type: Review

References (13)

1. Bradley, M. (1994), "Starting total quality management from ISO 9000", The TQM Magazine, Vol. 6 No. 1, pp. 50-54.
2. Dov, M. (1998), "Choosing a consultant for your ISO 9000 implementation", Industrial Management, Vol. 40 No. 1, pp. 29-31.
3. Elmuti, D. (1996), "World-class standards for global competitiveness: an overview of ISO 9000", Industrial Management, Vol. 38 No. 5, pp. 5-9.
4. Geisler, C.D. (1998), "Training: a strategic tool for ISO and QS-9000 implementation", IIE Solutions, Vol. 30 No. 4, pp. 24-7.
5. Hair, J.F., Anderson, R.E., Tatham, R.L. and Black, W.C. (1995), Multivariate Data Analysis, fourth ed., Prentice-Hall, Englewood Cliffs, NJ, p. 374.
6. Kanji, G.K. (1998), "An innovative approach to make ISO 9000 standards more effective", Total Quality Management, Vol. 9 No. 1, pp. 67-78.
7. Shih, L., Huarng, F. and Lin, B. (1996), "ISO in Taiwan: a survey", Total Quality Management, Vol. 7 No. 6, pp. 681-90.
8. Sitkin, S.B., Sutcliffe, K.M. and Schroeder, R.G. (1994), "Distinguishing control from learning in total quality management: a contingency perspective", Academy of Management Review, Vol. 19, pp. 537-64.
9. Skrabec, Q.R., Ragu-Nathan, T.S., Rao, S.S. and Bhatt, B.T. (1997), "ISO 9000: do the benefits outweigh the costs?", Industrial Management, Vol. 39 No. 6, pp. 26-32.
10. Vloeberghs, D. and Bellens, J. (1996), "Implementing the ISO 9000 standards", Quality Progress, Vol. 29 No. 6, pp. 43-8.
11. Webster, S.E. (1997), "ISO 9000 certification: a success story at Nu Visions manufacturing", IIE Solutions, Vol. 29 No. 4, pp. 18-21.
12. Wiele, T.V.D. and Brown, A. (1997), "ISO 9000 series experiences in small and medium-sized enterprises", Total Quality Management, Vol. 8, pp. S300-S304.
13. Zuckerman, A. (1998), "Getting added value from ISO 9000", IIE Solutions, Vol. 30 No, 4, pp. 16-17.