A comparative study on motivation for and experience with ISO 9000 and ISO 14000 certification among Far Eastern countries

Industrial Management and Data Systems

Volumn 103, Issue 8-9, 2003, Pages 564-578

  Pan, Jeh Nan ^a  

^a NATIONAL CHENG KUNG UNIVERSITY   (Taiwan)

Author keywords

Cluster analysis; Factor analysis; International standards; ISO 9000 series; Organizational culture

Indexed keywords

DEVELOPING COUNTRIES; ECONOMIC AND SOCIAL EFFECTS; INDUSTRY; MARKETING; REGULATORY COMPLIANCE; STATISTICAL METHODS; SURVEYS;

CLUSTER ANALYSIS; FACTOR ANALYSIS; FAR EASTERN COUNTRIES; INTERNATIONAL STANDARDS; ISO 14000; ISO 9000; ORGANIZATIONAL CULTURE;

STANDARDS;

EID: 0344255743     PISSN: 02635577     EISSN: None     Source Type: Journal    
DOI: 10.1108/02635570310497611     Document Type: Article

References (12)

1. Corbett, C.J. (2000), "Diffusion of ISO 9000 and ISO 14000 certification through global supply chains", Manuscript, The Anderson School at UCLA, Los Angeles, CA.
2. Corbett, C.J. and Kirsch, D.A. (2001), "International diffusion of ISO 14000 certification", Production and Operations Management, Vol. 10 No. 3, pp. 327-42.
3. Daniel, W.W. (1990), Applied Nonparametric Statistics, 2nd ed., PWS-KENT, Boston, MA.
4. DeVellis, R.F. (1991), Scale Development Theory and Applications, Sage, London.
5. Dunn, O.J. (1964), "Multiple comparison using rank sums", Technometrics, Vol. 6, pp. 241-52.
6. Ishikawa, K. (1985), What is Total Quality Control? The Japanese Way, Prentice Hall, Englewood Cliffs, NJ.
7. ISO Central Secretariat (2001), Case postal 56, 1211 Geneva 20, Switzerland, available at: www.iso.ch/iso/en/iso9000-14000/iso14000/iso14000index.html
8. Johnson, R.A. and Wichern, D.W. (1998), Applied Multivariate Statistical Analysis, 4th ed., Prentice-Hall, Englewood Cliffs, NJ.
9. Lee, T.Y. (1998), "The development of ISO 9000 certification and the future of quality management: a survey of certified firms in Hong Kong", International Journal of Quality & Reliability Management, Vol. 15 No. 2, pp. 162-77.
10. Singels, J., Ruël, G. and Water, H.V.D. (2001), "ISO 9000 series certification and performance", International Journal of Quality & Reliability Management, Vol. 18 No. 1, pp. 62-75.
11. Sun, H., Hui, I.K., Tam, A.Y.K. and Frick, J. (2000), "Employee involvement and quality management", The TQM Magazine, Vol. 12 No. 5, pp. 350-55.
12. Terziovski, M., Samson, D. and Dow, D. (1996), "The business value of quality management systems certification evidence from Australia and New Zealand," Journal of Operations Management, Vol. 15, pp. 1-18.