A feasibility study of the implementation of total quality management based on soft factor

Journal of Industrial Engineering and Management

Volumn 4, Issue 2, 2011, Pages 258-280

  Shahin, Arash ^a   Dabestani, Reza ^a  

^a UNIVERSITY OF ISFAHAN   (Iran)

Author keywords

Feasibility; Framework; Soft factors; Total quality management

Indexed keywords

CUSTOMER RELATIONSHIPS; DESIGN/METHODOLOGY/APPROACH; ENGINEERING SERVICE; FEASIBILITY; FEASIBILITY STUDIES; FRAMEWORK; INTEGRATED QUALITY; LITERATURE REVIEWS; PROCESS IMPROVEMENT; RELATIVE IMPORTANCE; RESEARCH LIMITATIONS; SOFT FACTORS;

PUBLIC RELATIONS; QUALITY CONTROL; SURVEYS;

TOTAL QUALITY MANAGEMENT;

EID: 79960453389     PISSN: 20138423     EISSN: 20130953     Source Type: Journal    
DOI: 10.3926/jiem.2011.v4n2.p258-280     Document Type: Review

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