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Volumn 16, Issue 7, 1999, Pages 675-690

Costs and benefits of ISO 9000 series: A practical study

Author keywords

Benefits; Certification; Costs; Hong Kong; ISO 9000

Indexed keywords


EID: 0000876476     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656719910283362     Document Type: Article
Times cited : (83)

References (12)
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    • ISO 9000 among Australian companies: Impact of time and reasons for seeking certification on perceptions of benefits received
    • Jones, B. and Arndt, G. (1997), "ISO 9000 among Australian companies: impact of time and reasons for seeking certification on perceptions of benefits received", International Journal of Quality & Reliability Management, Vol. 14 No. 7, pp. 650-60.
    • (1997) International Journal of Quality & Reliability Management , vol.14 , Issue.7 , pp. 650-660
    • Jones, B.1    Arndt, G.2
  • 7
    • 0002111603 scopus 로고
    • ISO 9000 certification: The key to sustainable competitive advantage
    • in Whitford, B. and Andrew, R. (Eds), Prentice-Hall, Sydney, ch
    • Osman, A. (1994), "ISO 9000 certification: the key to sustainable competitive advantage", in Whitford, B. and Andrew, R. (Eds), The Pursuit of Quality, Prentice-Hall, Sydney, ch. 3.
    • (1994) The Pursuit of Quality , pp. 3
    • Osman, A.1
  • 8
    • 84887265250 scopus 로고    scopus 로고
    • Quality., Hong Kong
    • Quality (1998), Industry Dept., Hong Kong: http://www.info.gov.hk/id/quality/qpprog.htm.
    • (1998) Industry Dept
  • 9
    • 0009728074 scopus 로고
    • 2nd ed., Gower Press, Aldershot
    • Rothery, B. (1993), ISO 9000, 2nd ed., Gower Press, Aldershot.
    • (1993) ISO 9000
    • Rothery, B.1
  • 10
    • 3843117012 scopus 로고
    • Cost, drawbacks and benefits-the customer's view of BS5750
    • Street, P.A. and Fernie, J.M. (1993), "Cost, drawbacks and benefits-the customer's view of BS5750", Training for Quality, Vol. 1 No. 1, pp. 21-3.
    • (1993) Training For Quality , vol.1 , Issue.1 , pp. 21-23
    • Street, P.A.1    Fernie, J.M.2
  • 11
    • 0001771191 scopus 로고
    • Organizational differences in ISO 9000 implementation practices
    • Taylor, W.A. (1995), "Organizational differences in ISO 9000 implementation practices", International Journal of Quality & Reliability Management, Vol. 12 No. 7, pp. 10-27.
    • (1995) International Journal of Quality & Reliability Management , vol.12 , Issue.7 , pp. 10-27
    • Taylor, W.A.1
  • 12
    • 33847035225 scopus 로고    scopus 로고
    • Version 6, Statistic Guide, Data Description Inc
    • Velleman, P.F. (1997), DataDesk, Version 6, Statistic Guide, Data Description Inc.
    • (1997) DataDesk
    • Velleman, P.F.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.