Motivation and Efficiency of Quality Management Systems Implementation: A Study of Lithuanian Organizations

Total Quality Management and Business Excellence

Volumn 15, Issue 2, 2004, Pages 173-189

  Ruzevicius, J ^a   Adomaitiene, R ^a   Sirvidaite, J ^a  

^a VILNIUS UNIVERSITY   (Lithuania)

Author keywords

Competitiveness; Efficiency; Environmental management system; ISO 14000; ISO 9000; Quality management systems; Total quality management

Indexed keywords

EID: 0842290731     PISSN: 14783363     EISSN: None     Source Type: Journal    
DOI: 10.1080/1478336032000149018     Document Type: Article

References (9)

1. Adomaitiene, R. & Ruzevicius, J. (1999) TQM implementation in Lithuanian education institutions, in: TQM for University II, pp. 498-509, Verona, International Conference, http://www.esoe.org/tqm2.html.
2. Casadesus, M. & Gimenez, G. (2000) The benefits of the implementation of ISO 9000 standard: empirical research in 288 Spanish companies, The TQM Magazine, 6, pp. 432-442.
3. Dale, B. G., Wu, P. Y., Zain, M., Williams, A. R. T. & Van Der Wiele, T. (2001) Total quality management and theory: an exploratory study of contribution, Total Quality Management, 4, pp. 439-449.
4. Dick, G. P. M. (2000) ISO Certification benefits, reality or myth? The TQM Magazine, 6, p. 365.
5. European Commission (1997) The added value and credibility of third party certification of quality systems in European Union: Quality Series No.5. Directorate General III, Industry, pp. 38.
6. Kanji, G. K. & Asher M. (1996) The 100 Methods for Total Quality Management, p. 237 (London: Sage).
7. Kruopis, J. (1997) Mathematical Statistics, p. 362 (Vilnius: Mokslas).
8. Osman, A. (1996) ISO 9000 certification: the key to sustainable competitive advantage, in: The Pursuit of Quality, pp. 18-26 (New York: Prentice Hall).
9. Ruzevicius, J. & Makijovaite, R. (1998) Total quality management: philosophy, methods, models, Forum Ware, 1-4, pp. 58-65.