-
1
-
-
0004358917
-
Senior executives and ISO 9000: attitudes, behaviours and commitment
-
Taylor, W., “Senior executives and ISO 9000: attitudes, behaviours and commitment”, International Journal of Quality & Reliability Management, Vol. 12 No. 4, 1995, pp. 40-57.
-
(1995)
International Journal of Quality & Reliability Management
, vol.12
, Issue.4
, pp. 40-57
-
-
Taylor, W.1
-
2
-
-
0010719058
-
The quality infrastructure
-
February 1994
-
Gore, M., “The quality infrastructure”, Purchasing and Supply Management, February 1994, pp. 41-3.
-
Purchasing and Supply Management
, pp. 41-43
-
-
Gore, M.1
-
3
-
-
84887286009
-
How standards achieve efficiency
-
May 1995
-
Cooper, P., “How standards achieve efficiency”, Management, May 1995, pp. 20-2.
-
Management
, pp. 20-22
-
-
Cooper, P.1
-
4
-
-
0007199161
-
-
The Business Library, Melbourne, ch. 1.
-
Kruithof, J. and Ryall, J., The Quality Standards Handbook, The Business Library, Melbourne, 1994, ch. 1.
-
(1994)
The Quality Standards Handbook
-
-
Kruithof, J.1
Ryall, J.2
-
5
-
-
0002111603
-
ISO 9000 certification: the key to sustainable competitive advantage
-
in Whitford, B. and Andrew, R. (Eds), Prentice-Hall, Sydney, 1994 ch. 3.
-
Osman, A., “ISO 9000 certification: the key to sustainable competitive advantage”, in Whitford, B. and Andrew, R. (Eds), The Pursuit of Quality, Prentice-Hall, Sydney, 1994 ch. 3.
-
The Pursuit of Quality
-
-
Osman, A.1
-
6
-
-
0002394401
-
Study finds that gains with ISO 9000 registration increase over time
-
May 1994, p. 18.
-
Brecka, J., “Study finds that gains with ISO 9000 registration increase over time”, Quality Progress, May 1994, p. 18.
-
Quality Progress
-
-
Brecka, J.1
-
7
-
-
0002916684
-
Experience with implementing ISO 9000
-
Wenmoth, B. and Dobbin, D., “Experience with implementing ISO 9000”, Asia Pacific Journal of Quality Management, Vol. 3 No. 3, 1994, pp. 9-27.
-
(1994)
Asia Pacific Journal of Quality Management
, vol.3
, Issue.3
, pp. 9-27
-
-
Wenmoth, B.1
Dobbin, D.2
-
9
-
-
84887300011
-
An international perspective on ‘kaizen’ in manufacturing
-
Fifth International Conference on Manufacturing Engineering, Institution of Engineers Australia, Wollongong, July
-
Arndt, G., “An international perspective on ‘kaizen’ in manufacturing”, Fifth International Conference on Manufacturing Engineering, Institution of Engineers Australia, Wollongong, July 1990, pp. 276-82.
-
(1990)
, pp. 276-282
-
-
Arndt, G.1
-
10
-
-
0002673444
-
Industry experience with ISO 9000
-
Brown, A. and van der Wiele, T., “Industry experience with ISO 9000”, Asia Pacific Journal of Quality Management, Vol. 4 No. 2, 1995, pp. 8-17.
-
(1995)
Asia Pacific Journal of Quality Management
, vol.4
, Issue.2
, pp. 8-17
-
-
Brown, A.1
van der Wiele, T.2
-
11
-
-
84887312877
-
Certified organizations report significant gains
-
Special Report, February 1995
-
“Certified organizations report significant gains”, Quality Certification News, Special Report, February 1995, p. 1.
-
Quality Certification News
, pp. 1
-
-
-
12
-
-
84986132175
-
(Kean Report), Report of the Committee of Inquiry into Australia's Standards and Conformance Infrastructure, AGPS, Canberra, March
-
Linking Industry Globally (Kean Report), Report of the Committee of Inquiry into Australia's Standards and Conformance Infrastructure, AGPS, Canberra, March 1995, p. 130.
-
(1995)
, pp. 130
-
-
-
13
-
-
84986103001
-
Lloyd's Register opens Australasian office
-
December
-
“Lloyd's Register opens Australasian office”, Quality Certification News, Vol. 1 No. 12, December 1994, p. 1.
-
(1994)
Quality Certification News
, vol.1
, Issue.12
, pp. 1
-
-
-
16
-
-
84986155452
-
Implementing ISO 9000 - costs and benefits
-
March
-
“Implementing ISO 9000 - costs and benefits”, Quality Certification News, Vol. 1 No. 3, March 1994, p. 5.
-
(1994)
Quality Certification News
, vol.1
, Issue.3
, pp. 5
-
-
-
17
-
-
84887281171
-
Internal benefits outweigh external benefits
-
Special Report, February 1995
-
“Internal benefits outweigh external benefits”, Quality Certification News, Special Report, February 1995, p. 7.
-
Quality Certification News
, pp. 7
-
-
-
18
-
-
0001925096
-
The impact of ISO 9000 certification on customer satisfaction
-
Terziovski, M., Samson, D. and Dow, D., “The impact of ISO 9000 certification on customer satisfaction”, Asia Pacific Journal of Quality Management, Vol. 4 No. 2, 1995, pp. 66-8.
-
(1995)
Asia Pacific Journal of Quality Management
, vol.4
, Issue.2
, pp. 66-68
-
-
Terziovski, M.1
Samson, D.2
Dow, D.3
-
19
-
-
84986132165
-
-
Standards Australia, Homebush
-
JAS-ANZ Register of Accredited and Certified Organizations, Standards Australia, Homebush, 1995.
-
(1995)
-
-
-
20
-
-
84949404511
-
BS 5750/ISO 9000: the experience of small and medium-sized firms
-
Rayner, P. and Porter, L., “BS 5750/ISO 9000: the experience of small and medium-sized firms”, International Journal of Quality & Reliability Management, Vol. 8 No. 6, 1991, p. 26.
-
(1991)
International Journal of Quality & Reliability Management
, vol.8
, Issue.6
, pp. 26
-
-
Rayner, P.1
Porter, L.2
-
21
-
-
84887301353
-
The impact of ISO 9000 quality certification on small business in Australia
-
Lillehammer, Norway, May
-
Jones, R. and Arndt, G., “The impact of ISO 9000 quality certification on small business in Australia”, Proceedings of the Ninth Nordic Conference on Small Business Research, Vol. 2, Lillehammer, Norway, May 1996, pp. 114-31.
-
(1996)
Proceedings of the Ninth Nordic Conference on Small Business Research
, vol.2
, pp. 114-131
-
-
Jones, R.1
Arndt, G.2
-
22
-
-
0002673440
-
The experience of implementing ISO 9000 in Hong Kong
-
Lee, T., “The experience of implementing ISO 9000 in Hong Kong”, Asia Pacific Journal of Quality Management, Vol. 4 No. 4, 1995, pp. 6-16.
-
(1995)
Asia Pacific Journal of Quality Management
, vol.4
, Issue.4
, pp. 6-16
-
-
Lee, T.1
-
23
-
-
6744224211
-
Implementing international quality system standards: the Malaysian experience
-
Ali, A., “Implementing international quality system standards: the Malaysian experience”, Asia Pacific Journal of Quality Management, Vol. 3 No. 3, 1994, pp. 28-35.
-
(1994)
Asia Pacific Journal of Quality Management
, vol.3
, Issue.3
, pp. 28-35
-
-
Ali, A.1
|