-
1
-
-
0742289172
-
ISO 9000 performance in Japanese industries
-
Arauz, R. and Suziki, H. (2004), "ISO 9000 performance in Japanese industries", Total Quality Management, Vol. 15 No. 1, pp. 3-33.
-
(2004)
Total Quality Management
, vol.15
, Issue.1
, pp. 3-33
-
-
Arauz, R.1
Suziki, H.2
-
2
-
-
0000706508
-
Smaller enterprises' experiences with ISO 9000
-
Brown, A., van der Wiele, T. and Loughton, K. (1998), "Smaller enterprises' experiences with ISO 9000", International Journal of Quality & Reliability Management, Vol. 15 No. 3, pp. 273-85.
-
(1998)
International Journal of Quality & Reliability Management
, vol.15
, Issue.3
, pp. 273-85
-
-
Brown, A.1
Van Der Wiele, T.2
Loughton, K.3
-
3
-
-
0001594989
-
Quality management systems certification: A survey
-
Bryde, D. and Slocock, B. (1998), "Quality management systems certification: a survey", International Journal of Quality & Reliability Management, Vol. 15 No. 5, pp. 467-80.
-
(1998)
International Journal of Quality & Reliability Management
, vol.15
, Issue.5
, pp. 467-80
-
-
Bryde, D.1
Slocock, B.2
-
5
-
-
84887311785
-
Experiences of implementing ISO 9000 in Swedish industry
-
Carlsson, M. and Carlsson, D. (1996), "Experiences of implementing ISO 9000 in Swedish industry", International Journal of Quality & Reliability Management, Vol. 13 No. 7, pp. 36-47.
-
(1996)
International Journal of Quality & Reliability Management
, vol.13
, Issue.7
, pp. 36-47
-
-
Carlsson, M.1
Carlsson, D.2
-
6
-
-
27144462887
-
Does ISO 9000 certification improve business performance?
-
Chow-Chua, C., Goh, M. and Wan, T.B. (2003), "Does ISO 9000 certification improve business performance?", International Journal of Quality & Reliability Management, Vol. 20 No. 8, pp. 936-53.
-
(2003)
International Journal of Quality & Reliability Management
, vol.20
, Issue.8
, pp. 936-53
-
-
Chow-Chua, C.1
Goh, M.2
Wan, T.B.3
-
7
-
-
0031383785
-
Total quality management adoption: Revisiting the levels
-
Dale, B.G. and Lascalles, D.M. (1997), "Total quality management adoption: revisiting the levels", The TQM Magazine, Vol. 9 No. 6, pp. 418-28.
-
(1997)
The TQM Magazine
, vol.9
, Issue.6
, pp. 418-28
-
-
Dale, B.G.1
Lascalles, D.M.2
-
8
-
-
0010759315
-
ISO 9000 certification benefits: Reality or myths?
-
Dick, G.P.M. (2000), "ISO 9000 certification benefits: reality or myths?", The TQM Magazine, Vol. 12 No. 6, pp. 365-71.
-
(2000)
The TQM Magazine
, vol.12
, Issue.6
, pp. 365-71
-
-
Dick, G.P.M.1
-
9
-
-
0031078261
-
Experiences of US and foreign-owned firms: A new perspective on ISO 9000 implementation
-
Ebrahimpour, M., Withers, B.E. and Hikmet, N. (1997), "Experiences of US and foreign-owned firms: a new perspective on ISO 9000 implementation", International Journal of Production Research, Vol. 35 No. 2, pp. 569-76.
-
(1997)
International Journal of Production Research
, vol.35
, Issue.2
, pp. 569-76
-
-
Ebrahimpour, M.1
Withers, B.E.2
Hikmet, N.3
-
10
-
-
33645779613
-
Influence of ISO 9000 certification on the progress of Spanish industry towards TQM
-
Escanciano, C., Fernández, E. and Vásquez, C. (2001), "Influence of ISO 9000 certification on the progress of Spanish industry towards TQM", International Journal of Quality & Reliability Management, Vol. 18 No. 5, pp. 481-94.
-
(2001)
International Journal of Quality & Reliability Management
, vol.18
, Issue.5
, pp. 481-94
-
-
Escanciano, C.1
Fernández, E.2
Vásquez, C.3
-
11
-
-
0037665689
-
The true motives behind ISO 9000 certification - Their effect on the overall certification benefits and long term contribution towards TQM
-
Gotzamani, K.D. and Tsiotras, G.D. (2002), "The true motives behind ISO 9000 certification - their effect on the overall certification benefits and long term contribution towards TQM", International Journal of Quality & Reliability Management, Vol. 19 No. 2, pp. 151-69.
-
(2002)
International Journal of Quality & Reliability Management
, vol.19
, Issue.2
, pp. 151-69
-
-
Gotzamani, K.D.1
Tsiotras, G.D.2
-
12
-
-
20444489499
-
The financial effects of ISO 9000 registration for Danish companies
-
Häversjö, T. (2000), "The financial effects of ISO 9000 registration for Danish companies", Managerial Auditing Journal, Vol. 15 Nos 1/2, pp. 47-52.
-
(2000)
Managerial Auditing Journal
, vol.15
, Issue.12
, pp. 47-52
-
-
Häversjö, T.1
-
13
-
-
1542736219
-
A study of ISO 9000 process, motivation and performance
-
Huarng, F., Horng, C. and Chen, C. (1999), "A study of ISO 9000 process, motivation and performance", Total Quality Management, Vol. 10 No. 7, pp. 1009-25.
-
(1999)
Total Quality Management
, vol.10
, Issue.7
, pp. 1009-25
-
-
Huarng, F.1
Horng, C.2
Chen, C.3
-
14
-
-
34249070768
-
-
International Standards Organization (ISO), "The ISO survey - 2004", available at: www.iso.org/iso/en/prods-services/otherpubs/pdf/ survey2004.pdf
-
International Standards Organization (ISO) (2004), "The ISO survey - 2004", available at: www.iso.org/iso/en/prods-services/otherpubs/pdf/ survey2004.pdf.
-
(2004)
-
-
-
15
-
-
84887276441
-
ISO 9000 among Australian companies: Impact of time and reasons for seeking certification on perceptions of benefits received
-
Jones, R., Arndt, G. and Kustin, R. (1997), "ISO 9000 among Australian companies: impact of time and reasons for seeking certification on perceptions of benefits received", International Journal of Quality & Reliability Management, Vol. 14 No. 7, pp. 650-60.
-
(1997)
International Journal of Quality & Reliability Management
, vol.14
, Issue.7
, pp. 650-60
-
-
Jones, R.1
Arndt, G.2
Kustin, R.3
-
16
-
-
0031653479
-
The progress of quality management in Thailand
-
Krasachol, L., Willey, P.C.T. and Tannock, J.D.T. (1998), "The progress of quality management in Thailand", The TQM Magazine, Vol. 10 No. 1, pp. 40-4.
-
(1998)
The TQM Magazine
, vol.10
, Issue.1
, pp. 40-4
-
-
Krasachol, L.1
Willey, P.C.T.2
Tannock, J.D.T.3
-
17
-
-
0000538909
-
The development of ISO 9000 certification and the future of quality management: A survey of certified firms in Hong Kong
-
Lee, T.Y. (1998), "The development of ISO 9000 certification and the future of quality management: a survey of certified firms in Hong Kong", International Journal of Quality & Reliability Management, Vol. 15 No. 2, pp. 162-77.
-
(1998)
International Journal of Quality & Reliability Management
, vol.15
, Issue.2
, pp. 162-77
-
-
Lee, T.Y.1
-
18
-
-
18844387593
-
The importance of internal aspects in quality improvement
-
Llopis, J. and Tari, J.J. (2003), "The importance of internal aspects in quality improvement", International Journal of Quality & Reliability Management, Vol. 20 No. 3, pp. 304-24.
-
(2003)
International Journal of Quality & Reliability Management
, vol.20
, Issue.3
, pp. 304-24
-
-
Llopis, J.1
Tari, J.J.2
-
19
-
-
0029727921
-
In praise of ISO 9000
-
McLachlan, V.N. (1996), "In praise of ISO 9000", The TQM Magazine, Vol. 8 No. 3, pp. 21-3.
-
(1996)
The TQM Magazine
, vol.8
, Issue.3
, pp. 21-3
-
-
McLachlan, V.N.1
-
20
-
-
0038375469
-
ISO 9000 and TQM: Are they complementary or contradictory to each other?
-
Magd, H. and Curry, A. (2003), "ISO 9000 and TQM: are they complementary or contradictory to each other?", TQM Magazine, Vol. 15 No. 4, pp. 244-56.
-
(2003)
TQM Magazine
, vol.15
, Issue.4
, pp. 244-56
-
-
Magd, H.1
Curry, A.2
-
21
-
-
84986077068
-
ISO 9000 implementation: A study of manufacturing companies in Saudi Arabia
-
Magd, H., Kadasah, N. and Curry, A. (2003), "ISO 9000 implementation: a study of manufacturing companies in Saudi Arabia", Managerial Auditing Journal, Vol. 18 No. 4, pp. 313-22.
-
(2003)
Managerial Auditing Journal
, vol.18
, Issue.4
, pp. 313-22
-
-
Magd, H.1
Kadasah, N.2
Curry, A.3
-
22
-
-
0003393692
-
-
Pearson Education Englewood Cliffs, NJ
-
Malhotra, N. (2004), Marketing Research, Pearson Education, Englewood Cliffs, NJ.
-
(2004)
Marketing Research
-
-
Malhotra, N.1
-
23
-
-
0033756583
-
The transformation of Lebanese firms from ISO 9000 certified to TQM
-
Mezher, T. (2000), "The transformation of Lebanese firms from ISO 9000 certified to TQM", Quality Assurance, Vol. 8 No. 1, pp. 37-56.
-
(2000)
Quality Assurance
, vol.8
, Issue.1
, pp. 37-56
-
-
Mezher, T.1
-
24
-
-
0032035105
-
The costs and benefits of getting the ISO 9000 certification in the manufacturing sector in Saudi Arabia
-
Mezher, T. and Ramadan, H. (1999), "The costs and benefits of getting the ISO 9000 certification in the manufacturing sector in Saudi Arabia", Quality Assurance, Vol. 6 No. 2, pp. 107-22.
-
(1999)
Quality Assurance
, vol.6
, Issue.2
, pp. 107-22
-
-
Mezher, T.1
Ramadan, H.2
-
25
-
-
0036391032
-
The state of ISO 9000 certification: A study of Swedish organizations
-
Poksinska, B., Dahlgaard, J.J. and Antoni, M. (2002), "The state of ISO 9000 certification: a study of Swedish organizations", The TQM Magazine, Vol. 14 No. 5, pp. 297-306.
-
(2002)
The TQM Magazine
, vol.14
, Issue.5
, pp. 297-306
-
-
Poksinska, B.1
Dahlgaard, J.J.2
Antoni, M.3
-
26
-
-
84887294691
-
A journey toward total quality management through ISO 9000 certification - A study on small- and medium-sized enterprises in Singapore
-
Quazi, H.A. and Padibjo, S.R. (1998), "A journey toward total quality management through ISO 9000 certification - a study on small- and medium-sized enterprises in Singapore", International Journal of Quality & Reliability Management, Vol. 15 No. 5, pp. 489-508.
-
(1998)
International Journal of Quality & Reliability Management
, vol.15
, Issue.5
, pp. 489-508
-
-
Quazi, H.A.1
Padibjo, S.R.2
-
27
-
-
16644384851
-
Benefits of the ISO 9000:1994 system: Some considerations to reinforce competitive advantage
-
Santos, L. and Escanciano, C. (2002), "Benefits of the ISO 9000:1994 system: some considerations to reinforce competitive advantage", International Journal of Quality & Reliability Management, Vol. 19 No. 3, pp. 321-44.
-
(2002)
International Journal of Quality & Reliability Management
, vol.19
, Issue.3
, pp. 321-44
-
-
Santos, L.1
Escanciano, C.2
-
28
-
-
0038003446
-
ISO 9000 series certification and performance
-
Singels, J., Ruël, G. and van de Water, H. (2001), "ISO 9000 series certification and performance", International Journal of Quality & Reliability Management, Vol. 18 No. 1, pp. 62-75.
-
(2001)
International Journal of Quality & Reliability Management
, vol.18
, Issue.1
, pp. 62-75
-
-
Singels, J.1
Ruël, G.2
Van De Water, H.3
-
29
-
-
0002345434
-
Fourteen years of ISO 9000: Impact, criticisms, costs, and benefits
-
Stevenson, T.H. and Barnes, F.C. (2001), "Fourteen years of ISO 9000: impact, criticisms, costs, and benefits", Business Horizons, May-June, pp. 45-51.
-
(2001)
Business Horizons
, pp. 45-51
-
-
Stevenson, T.H.1
Barnes, F.C.2
-
30
-
-
0012489032
-
The patterns of implementing TQM versus ISO 9000 at the beginning of the 1990s
-
Sun, H. (1999), "The patterns of implementing TQM versus ISO 9000 at the beginning of the 1990s", International Journal of Quality & Reliability Management, Vol. 16 No. 3, pp. 201-14.
-
(1999)
International Journal of Quality & Reliability Management
, vol.16
, Issue.3
, pp. 201-14
-
-
Sun, H.1
-
31
-
-
0037401466
-
The longitudinal effects of the ISO 9000 certification process on business performance
-
Terziovski, M., Power, D. and Sohal, A.S. (2003), "The longitudinal effects of the ISO 9000 certification process on business performance", European Journal of Operational Research, Vol. 146 No. 3, pp. 580-95.
-
(2003)
European Journal of Operational Research
, vol.146
, Issue.3
, pp. 580-95
-
-
Terziovski, M.1
Power, D.2
Sohal, A.S.3
-
32
-
-
1542736304
-
Longitudinal analysis of quality management practices in Australian organizations
-
Terziovski, M., Sohal, A. and Moss, S. (1999), "Longitudinal analysis of quality management practices in Australian organizations", Total Quality Management, Vol. 10 No. 6, pp. 915-26.
-
(1999)
Total Quality Management
, vol.10
, Issue.6
, pp. 915-26
-
-
Terziovski, M.1
Sohal, A.2
Moss, S.3
-
33
-
-
0036710975
-
Adoption of a quality assurance scheme and its effect on firm performance: A study of Greek firms implementing ISO 9000
-
Tsekouras, K., Dimara, E. and Skuras, D. (2002), "Adoption of a quality assurance scheme and its effect on firm performance: a study of Greek firms implementing ISO 9000", Total Quality Management, Vol. 13 No. 6, pp. 827-41.
-
(2002)
Total Quality Management
, vol.13
, Issue.6
, pp. 827-41
-
-
Tsekouras, K.1
Dimara, E.2
Skuras, D.3
-
34
-
-
0001776661
-
ISO 9000 as an entry key to TQM: The case of Greek industry
-
Tsiotras, G. and Gotzamani, K. (1996), "ISO 9000 as an entry key to TQM: the case of Greek industry", International Journal of Quality & Reliability Management, Vol. 13 No. 4, pp. 64-76.
-
(1996)
International Journal of Quality & Reliability Management
, vol.13
, Issue.4
, pp. 64-76
-
-
Tsiotras, G.1
Gotzamani, K.2
-
35
-
-
18844383962
-
Perceptions about the ISO 9000 (2000) quality system standard revision and its value: The Dutch experience
-
van der Wiele, T., van Iwaarden, J., Williams, R. and Dale, B. (2005), "Perceptions about the ISO 9000 (2000) quality system standard revision and its value: the Dutch experience", International Journal of Quality & Reliability Management, Vol. 22 No. 2, pp. 101-19.
-
(2005)
International Journal of Quality & Reliability Management
, vol.22
, Issue.2
, pp. 101-19
-
-
Van Der Wiele, T.1
Van Iwaarden, J.2
Williams, R.3
Dale, B.4
-
36
-
-
0030167972
-
Implementing the ISO 9000 standards in Belgium
-
Vloeberghs, D. and Bellens, J. (1996), "Implementing the ISO 9000 standards in Belgium", Quality Progress, Vol. 29 No. 6, June, pp. 43-8.
-
(1996)
Quality Progress
, vol.29
, Issue.6
, pp. 43-8
-
-
Vloeberghs, D.1
Bellens, J.2
-
37
-
-
0036521910
-
ISO 9000 certification: The financial performance implications
-
Wayhan, V.B., Kirche, E.T. and Khumawala, B.M. (2002), "ISO 9000 certification: the financial performance implications", Total Quality Management, Vol. 13 No. 2, pp. 217-31.
-
(2002)
Total Quality Management
, vol.13
, Issue.2
, pp. 217-31
-
-
Wayhan, V.B.1
Kirche, E.T.2
Khumawala, B.M.3
-
38
-
-
0038341397
-
The implementation of an ISO 9000 quality system
-
Yahya, S. and Goh, W-K. (2001), "The implementation of an ISO 9000 quality system", International Journal of Quality & Reliability Management, Vol. 18 No. 9, pp. 941-66.
-
(2001)
International Journal of Quality & Reliability Management
, vol.18
, Issue.9
, pp. 941-66
-
-
Yahya, S.1
Goh, W.-K.2
-
39
-
-
0010717965
-
The benefits of implementation of the ISO 9000 standard: Empirical research in 288 Spanish companies
-
Casadesús, M. and Giménez, G. (2000), "The benefits of implementation of the ISO 9000 standard: empirical research in 288 Spanish companies", The TQM Magazine, Vol. 12 No. 6, pp. 432-41.
-
(2000)
The TQM Magazine
, vol.12
, Issue.6
, pp. 432-41
-
-
Casadesús, M.1
Giménez, G.2
-
40
-
-
22644451823
-
Vision 2000: Positioning the new ISO 9000 with respect to total quality management models
-
Conti, T. (2000), "Vision 2000: positioning the new ISO 9000 with respect to total quality management models", Total Quality Management, Vol. 10 Nos. 4 and 5, pp. S454-64.
-
(2000)
Total Quality Management
, vol.10
, Issue.45
-
-
Conti, T.1
-
41
-
-
0004344059
-
An examination of ISO 9000 registration practices of American, German and Japanese firms operating in the USA
-
Withers, B. and Ebrahimpour, M. (1996), "An examination of ISO 9000 registration practices of American, German and Japanese firms operating in the USA", International Journal of Quality & Reliability Management, Vol. 13 No. 7, pp. 8-22.
-
(1996)
International Journal of Quality & Reliability Management
, vol.13
, Issue.7
, pp. 8-22
-
-
Withers, B.1
Ebrahimpour, M.2
|