-
1
-
-
22844456806
-
ISO 9000 certification in Indian industries: A survey
-
Acharya, U.H. and Ray, S. (2000), "ISO 9000 certification in Indian industries: a survey", Total Quality Management, Vol. 11 No. 3, pp. 261-6.
-
(2000)
Total Quality Management
, vol.11
, Issue.3
, pp. 261-6
-
-
Acharya, U.H.1
Ray, S.2
-
2
-
-
0034247328
-
The impact of design management and process management on quality: An empirical examination
-
Ahire, S.L. and Dreyfus, P. (2000), "The impact of design management and process management on quality: an empirical examination", Journal of Operations Management, Vol. 18, pp. 549-75.
-
(2000)
Journal of Operations Management
, vol.18
, pp. 549-75
-
-
Ahire, S.L.1
Dreyfus, P.2
-
3
-
-
0033473596
-
Old friends, new faces: Motivation research in the 1990s
-
Ambrose, M.L. and Kulik, C.T. (1999), "Old friends, new faces: motivation research in the 1990s", Journal of Management, Vol. 25 No. 3, pp. 231-92.
-
(1999)
Journal of Management
, vol.25
, Issue.3
, pp. 231-92
-
-
Ambrose, M.L.1
Kulik, C.T.2
-
4
-
-
41649112685
-
Structural equation modeling in practice: A review and recommended two-step approach
-
Anderson, J.C. and Gerging, D.W. (1988), "Structural equation modeling in practice: a review and recommended two-step approach", Psychological Bulletin, Vol. 103 No. 3, pp. 411-23.
-
(1988)
Psychological Bulletin
, vol.103
, Issue.3
, pp. 411-23
-
-
Anderson, J.C.1
Gerging, D.W.2
-
5
-
-
0002122302
-
Why firms seek ISO 9000 certification: Regulatory compliance competitive advantage?
-
Anderson, S.W., Daly, J.D. and Johnson, M.F. (1999), "Why firms seek ISO 9000 certification: regulatory compliance competitive advantage?", Production and Operations Management, Vol. 8 No. 1, pp. 28-43.
-
(1999)
Production and Operations Management
, vol.8
, Issue.1
, pp. 28-43
-
-
Anderson, S.W.1
Daly, J.D.2
Johnson, M.F.3
-
6
-
-
0742289172
-
ISO 9000 performance in Japanese industries
-
Arauz, R. and Suzuki, H. (2004), "ISO 9000 performance in Japanese industries", Total Quality Management and Business Excellence, Vol. 15 No. 1, pp. 3-33.
-
(2004)
Total Quality Management and Business Excellence
, vol.15
, Issue.1
, pp. 3-33
-
-
Arauz, R.1
Suzuki, H.2
-
7
-
-
0000357545
-
Estimating nonresponse bias in mail surveys
-
Armstrong, J. and Overton, T. (1977), "Estimating nonresponse bias in mail surveys", Journal of Marketing Research, Vol. 14, pp. 396-402.
-
(1977)
Journal of Marketing Research
, vol.14
, pp. 396-402
-
-
Armstrong, J.1
Overton, T.2
-
8
-
-
51249177591
-
On the evaluation of structural equation models
-
Bagozzi, R.P. and Yi, Y. (1988), "On the evaluation of structural equation models", Journal of the Academy of Marketing Science, Vol. 16, pp. 74-94.
-
(1988)
Journal of the Academy of Marketing Science
, vol.16
, pp. 74-94
-
-
Bagozzi, R.P.1
Yi, Y.2
-
9
-
-
0442326069
-
Implementing ISO 9000: A study of its benefits among Australian organizations
-
Beattie, K.R. and Sohal, A.S. (1999), "Implementing ISO 9000: a study of its benefits among Australian organizations", Total Quality Management, Vol. 10 No. 1, pp. 95-106.
-
(1999)
Total Quality Management
, vol.10
, Issue.1
, pp. 95-106
-
-
Beattie, K.R.1
Sohal, A.S.2
-
10
-
-
16644376658
-
An investigation into issues related to the latest version of ISO 9000
-
Bhuiyan, N. and Alam, N. (2005), "An investigation into issues related to the latest version of ISO 9000", Total Quality Management and Business Excellence, Vol. 16 No. 2, pp. 199-213.
-
(2005)
Total Quality Management and Business Excellence
, vol.16
, Issue.2
, pp. 199-213
-
-
Bhuiyan, N.1
Alam, N.2
-
12
-
-
84965402882
-
Tests for structural equation models: Introduction
-
Bollen, K.A. and Long, J.S. (1992), "Tests for structural equation models: introduction", Sociological Methods & Research, Vol. 21 No. 2, pp. 123-31.
-
(1992)
Sociological Methods & Research
, vol.21
, Issue.2
, pp. 123-31
-
-
Bollen, K.A.1
Long, J.S.2
-
13
-
-
0001126373
-
Developing a revised competitive position for Sun/Lost City, South Africa
-
Botha, C., Crompton, J.L. and Kim, S. (1999), "Developing a revised competitive position for Sun/Lost City, South Africa", Journal of Travel Research, Vol. 37 No. 4, pp. 341-52.
-
(1999)
Journal of Travel Research
, vol.37
, Issue.4
, pp. 341-52
-
-
Botha, C.1
Crompton, J.L.2
Kim, S.3
-
14
-
-
18844397511
-
Survey of registers for ISO 9000: Prices down, success rate up
-
Brecka, J. (1994), "Survey of registers for ISO 9000: prices down, success rate up", Quality Progress, Vol. 27 No. 2, pp. 20-1.
-
(1994)
Quality Progress
, vol.27
, Issue.2
, pp. 20-1
-
-
Brecka, J.1
-
15
-
-
33745292385
-
The implementation and impact of ISO 9000 among small manufacturing enterprises
-
Briscoe, J.A., Fawcett, S.E. and Todd, R.H. (2005), "The implementation and impact of ISO 9000 among small manufacturing enterprises", Journal of Small Business Management, Vol. 43 No. 3, pp. 309-30.
-
(2005)
Journal of Small Business Management
, vol.43
, Issue.3
, pp. 309-30
-
-
Briscoe, J.A.1
Fawcett, S.E.2
Todd, R.H.3
-
16
-
-
0003700982
-
-
Lawrence Erlbaum Mahwah, NJ
-
Byrne, B.M. (1998), Structural Equation Modeling with LISREL, PRELIS, and SIMPLIS: Basis Concepts, Application, and Programming, Lawrence Erlbaum, Mahwah, NJ.
-
(1998)
Structural Equation Modeling with LISREL, PRELIS, and SIMPLIS: Basis Concepts, Application, and Programming
-
-
Byrne, B.M.1
-
17
-
-
84887311785
-
Experiences of implementing ISO 9000 in Swedish industry
-
Carlsson, M. and Carlsson, D. (1996), "Experiences of implementing ISO 9000 in Swedish industry", The International Journal of Quality & Reliability Management, Vol. 13 No. 7, pp. 36-48.
-
(1996)
The International Journal of Quality & Reliability Management
, vol.13
, Issue.7
, pp. 36-48
-
-
Carlsson, M.1
Carlsson, D.2
-
18
-
-
0002010105
-
Analyzing models with unobserved variables
-
Bohrnstedt, G.W. Borgatta, E.F. Sage Beverly Hills, CA
-
Carmines, E.G. and McIver, J.P. (1981), "Analyzing models with unobserved variables", in Bohrnstedt, G.W. and Borgatta, E.F. (Eds), Social Measurement: Current Issues, Sage, Beverly Hills, CA.
-
(1981)
Social Measurement: Current Issues
-
-
Carmines, E.G.1
McIver, J.P.2
-
19
-
-
20444469295
-
Has ISO 9000 lost some of its lustre? A longitudinal impact study
-
Casadesús, M. and Karapetrovic, S. (2005a), "Has ISO 9000 lost some of its lustre? A longitudinal impact study", International Journal of Operations & Production Management, Vol. 25 No. 6, pp. 580-96.
-
(2005)
International Journal of Operations & Production Management
, vol.25
, Issue.6
, pp. 580-96
-
-
Casadesús, M.1
Karapetrovic, S.2
-
20
-
-
12144263265
-
An empirical study of the benefits and costs of ISO 9001: 2000 compared to ISO 9001/2/3/: 1994
-
Casadesús, M. and Karapetrovic, S. (2005b), "An empirical study of the benefits and costs of ISO 9001: 2000 compared to ISO 9001/2/3/: 1994", Total Quality Management and Business Excellence, Vol. 16 No. 1, pp. 105-20.
-
(2005)
Total Quality Management and Business Excellence
, vol.16
, Issue.1
, pp. 105-20
-
-
Casadesús, M.1
Karapetrovic, S.2
-
21
-
-
84864355689
-
La normative de aseguramiento dela calidad ISO 9000 en Catalua: Expectativas y efectos. Estudio empírico
-
Casadesús, M., Giménez, G. and Martí, R. (1998), "La normative de aseguramiento dela calidad ISO 9000 en Catalua: expectativas y efectos. Estudio empírico", Proceeding of the VIII National Congress of ACEDE, Las Palmas de Gran Canaria, September.
-
(1998)
Proceeding of the VIII National Congress of ACEDE, Las Palmas de Gran Canaria, September
-
-
Casadesús, M.1
Giménez, G.2
Martí, R.3
-
22
-
-
84864350335
-
Tipología de empresas certificadas según la normative ISO 9000. Análisis de los resultados de un estudio empírico
-
Casadesús, M., Giménez, G. and Martí, R. (1999), "Tipología de empresas certificadas según la normative ISO 9000. Análisis de los resultados de un estudio empírico", Proceedings of the LX National Congress of ACEDE, Burgos, September.
-
(1999)
Proceedings of the LX National Congress of ACEDE, Burgos, September
-
-
Casadesús, M.1
Giménez, G.2
Martí, R.3
-
23
-
-
0001878819
-
A paradigm for developing better measures of marketing constructs
-
Churchill, G. (1979), "A paradigm for developing better measures of marketing constructs", Journal of Marketing Research, Vol. 16, pp. 64-73.
-
(1979)
Journal of Marketing Research
, vol.16
, pp. 64-73
-
-
Churchill, G.1
-
24
-
-
25144435493
-
The financial impact of ISO 9000 certification in the United States: An empirical analysis
-
Corbett, C.J., Montes-Sancho, M. and Kirsch, D.A. (2005), "The financial impact of ISO 9000 certification in the United States: an empirical analysis", Management Science, Vol. 51 No. 7, pp. 1046-59.
-
(2005)
Management Science
, vol.51
, Issue.7
, pp. 1046-59
-
-
Corbett, C.J.1
Montes-Sancho, M.2
Kirsch, D.A.3
-
25
-
-
0001854604
-
Is ISO 9000 the path to TQM?
-
Corrigan, J. (1994), "Is ISO 9000 the path to TQM?", Quality Progress, Vol. 27 No. 5, pp. 33-6.
-
(1994)
Quality Progress
, vol.27
, Issue.5
, pp. 33-6
-
-
Corrigan, J.1
-
26
-
-
33746796055
-
ISO 9000 as a tool for TQM: A Spanish case study
-
Costa, M. and Lorente, M. (2004), "ISO 9000 as a tool for TQM: a Spanish case study", The Quality Management Journal, Vol. 11 No. 4, pp. 20-30.
-
(2004)
The Quality Management Journal
, vol.11
, Issue.4
, pp. 20-30
-
-
Costa, M.1
Lorente, M.2
-
27
-
-
0001653012
-
Strategic factors associated with market and financial performance
-
Craig, C.S. and Douglas, S.P. (1982), "Strategic factors associated with market and financial performance", Quarterly Review of Economics and Business, Vol. 22, pp. 101-12.
-
(1982)
Quarterly Review of Economics and Business
, vol.22
, pp. 101-12
-
-
Craig, C.S.1
Douglas, S.P.2
-
28
-
-
33845945922
-
Coefficient alpha and the internal structure of tests
-
Cronbach, L.J. (1951), "Coefficient alpha and the internal structure of tests", Psychometrika, Vol. 16, pp. 297-334.
-
(1951)
Psychometrika
, vol.16
, pp. 297-334
-
-
Cronbach, L.J.1
-
29
-
-
0039621560
-
A contingent view of quality management - The impact of international competition on quality
-
Das, A., Handfield, R.B., Calantone, R.J. and Ghosh, S. (2000), "A contingent view of quality management - the impact of international competition on quality", Decision Sciences, Vol. 31 No. 3, pp. 649-90.
-
(2000)
Decision Sciences
, vol.31
, Issue.3
, pp. 649-90
-
-
Das, A.1
Handfield, R.B.2
Calantone, R.J.3
Ghosh, S.4
-
31
-
-
58149413180
-
Effects of externally mediated rewards on intrinsic motivation
-
Deci, E.L. (1971), "Effects of externally mediated rewards on intrinsic motivation", Journal of Personality and Social Psychology, Vol. 18, pp. 105-15.
-
(1971)
Journal of Personality and Social Psychology
, vol.18
, pp. 105-15
-
-
Deci, E.L.1
-
33
-
-
39449102423
-
ISO 9000 in the low countries: Reaching for new heights?
-
Devos, J.F., Guerrero-Cusumano, J.L. and Selen, W.J. (1996), "ISO 9000 in the low countries: reaching for new heights?", Business Process Re-engineering and Management Journal, Vol. 2 No. 1, pp. 26-47.
-
(1996)
Business Process Re-engineering and Management Journal
, vol.2
, Issue.1
, pp. 26-47
-
-
Devos, J.F.1
Guerrero-Cusumano, J.L.2
Selen, W.J.3
-
34
-
-
0010759315
-
ISO 9000 certification benefits, reality or myth?
-
Dick, G.P.M. (2000), "ISO 9000 certification benefits, reality or myth?", The TQM Magazine, Vol. 12 No. 6, pp. 365-71.
-
(2000)
The TQM Magazine
, vol.12
, Issue.6
, pp. 365-71
-
-
Dick, G.P.M.1
-
35
-
-
0033437218
-
Maximizing the benefits of ISO 9000 implementation
-
Douglas, A., Kirk, D., Brennan, C. and Tone, K. (1999), "Maximizing the benefits of ISO 9000 implementation", Total Quality Management, Vol. 10 Nos 4/5, pp. 507-13.
-
(1999)
Total Quality Management
, vol.10
, Issue.45
, pp. 507-13
-
-
Douglas, A.1
Kirk, D.2
Brennan, C.3
Tone, K.4
-
36
-
-
77949983265
-
World-class standards for global competitiveness: And overview of ISO 9000
-
Elmuti, D. (1996), "World-class standards for global competitiveness: and overview of ISO 9000", Industrial Management, Vol. 38 No. 5, pp. 5-9.
-
(1996)
Industrial Management
, vol.38
, Issue.5
, pp. 5-9
-
-
Elmuti, D.1
-
37
-
-
0028529211
-
Alternative quality improvement practice and organization performance
-
Everett, E. and Adam, J. (1994), "Alternative quality improvement practice and organization performance", Journal of Operations Management, Vol. 12 No. 1, pp. 27-44.
-
(1994)
Journal of Operations Management
, vol.12
, Issue.1
, pp. 27-44
-
-
Everett, E.1
Adam, J.2
-
38
-
-
0028401194
-
A framework for quality management research and an associated measurement instrument
-
Flynn, B.B., Schroeder, R.G. and Sakakibara, S. (1994), "A framework for quality management research and an associated measurement instrument", Journal of Operations Management, Vol. 11 No. 4, pp. 339-66.
-
(1994)
Journal of Operations Management
, vol.11
, Issue.4
, pp. 339-66
-
-
Flynn, B.B.1
Schroeder, R.G.2
Sakakibara, S.3
-
39
-
-
84990553628
-
The impact of quality management practices on performance and competitive advantage
-
Flynn, B.B., Schroeder, R.G. and Sakakibara, S. (1995), "The impact of quality management practices on performance and competitive advantage", Decision Sciences, Vol. 26 No. 5, pp. 659-92.
-
(1995)
Decision Sciences
, vol.26
, Issue.5
, pp. 659-92
-
-
Flynn, B.B.1
Schroeder, R.G.2
Sakakibara, S.3
-
40
-
-
0032496542
-
TQM impact on quality conformance and customer satisfaction: A causal model
-
Forza, C. and Flippini, R. (1998), "TQM impact on quality conformance and customer satisfaction: a causal model", International Journal of Production Economics, Vol. 55, pp. 1-20.
-
(1998)
International Journal of Production Economics
, vol.55
, pp. 1-20
-
-
Forza, C.1
Flippini, R.2
-
41
-
-
0021484181
-
What does product quality really mean?
-
Garvin, D. (1984), "What does product quality really mean?", Sloan Management Review, Vol. 26 No. 1, pp. 25-43.
-
(1984)
Sloan Management Review
, vol.26
, Issue.1
, pp. 25-43
-
-
Garvin, D.1
-
42
-
-
0037665689
-
The true motives behind ISO 9000 certification: Their effect on the overall certification benefits and long term contribution towards TQM
-
Gotzamani, K.D. and Tsiotras, G.D. (2002), "The true motives behind ISO 9000 certification: their effect on the overall certification benefits and long term contribution towards TQM", The International Journal of Quality & Reliability Management, Vol. 19 Nos 2/3, pp. 151-69.
-
(2002)
The International Journal of Quality & Reliability Management
, vol.19
, Issue.23
, pp. 151-69
-
-
Gotzamani, K.D.1
Tsiotras, G.D.2
-
43
-
-
0345851249
-
Total quality management: Empirical, conceptual and practical issues
-
Hackman, J.R. and Wageman, R. (1995), "Total quality management: empirical, conceptual and practical issues", Administrative Science Quarterly, Vol. 40, pp. 309-42.
-
(1995)
Administrative Science Quarterly
, vol.40
, pp. 309-42
-
-
Hackman, J.R.1
Wageman, R.2
-
44
-
-
0003506109
-
-
Prentice-Hall Englewood Cliffs, NJ
-
Hair, J.F., Anderson, R.E., Tatham, R.L. and Black, W.C. (1995), Multivariate Data Analysis, Prentice-Hall, Englewood Cliffs, NJ.
-
(1995)
Multivariate Data Analysis
-
-
Hair, J.F.1
Anderson, R.E.2
Tatham, R.L.3
Black, W.C.4
-
45
-
-
0003233539
-
Quality-driven change and its effects on financial performance
-
Handfield, R., Ghosh, S. and Fawcett, S. (1998), "Quality-driven change and its effects on financial performance", Quality Management Journal, Vol. 5 No. 3, pp. 13-30.
-
(1998)
Quality Management Journal
, vol.5
, Issue.3
, pp. 13-30
-
-
Handfield, R.1
Ghosh, S.2
Fawcett, S.3
-
46
-
-
84986018780
-
ISO 9000 certification and the bottom line: A comparative study of the profitability of Basque region firms
-
Heras, I., Casadesus, M. and Dick, G.P.M. (2002), "ISO 9000 certification and the bottom line: a comparative study of the profitability of Basque region firms", Managerial Auditing Journal, Vol. 17 Nos 1/2, pp. 72-8.
-
(2002)
Managerial Auditing Journal
, vol.17
, Issue.12
, pp. 72-8
-
-
Heras, I.1
Casadesus, M.2
Dick, G.P.M.3
-
47
-
-
0003712608
-
-
The Free Press New York, NY
-
Heskett, J.L., Sasser, W.E. and Schlesinger, L.A. (1997), The Service Profit Chain, The Free Press, New York, NY.
-
(1997)
The Service Profit Chain
-
-
Heskett, J.L.1
Sasser, W.E.2
Schlesinger, L.A.3
-
48
-
-
1542736219
-
A study of ISO 9000 process, motivation and performance
-
Huarng, F., Horng, C. and Chen, C. (1999), "A study of ISO 9000 process, motivation and performance", Total Quality Management, Vol. 10 No. 7, pp. 1009-25.
-
(1999)
Total Quality Management
, vol.10
, Issue.7
, pp. 1009-25
-
-
Huarng, F.1
Horng, C.2
Chen, C.3
-
49
-
-
0030411197
-
The adoption of ISO 9000 and total quality management in Malaysia
-
Idris, M.A., McEwan, W. and Belavendram, N. (1996), "The adoption of ISO 9000 and total quality management in Malaysia", The TQM Magazine, Vol. 8 No. 5, pp. 65-8.
-
(1996)
The TQM Magazine
, vol.8
, Issue.5
, pp. 65-8
-
-
Idris, M.A.1
McEwan, W.2
Belavendram, N.3
-
50
-
-
39449131144
-
-
International Organisation for Standardisation, available at: www.iso.org/iso/en/commcentre/pressreleases/2006/Ref1021.html
-
ISO (2006), "ISO's membership rises to 150 countries", International Organisation for Standardisation, available at: www.iso.org/iso/en/commcentre/pressreleases/2006/Ref1021.html.
-
(2006)
ISO's membership rises to 150 countries
-
-
Iso1
-
51
-
-
0002666097
-
The strategic role of product quality
-
Jacobson, R. and Aaker, D.A. (1987), "The strategic role of product quality", Journal of Marketing, Vol. 51 No. 4, pp. 31-44.
-
(1987)
Journal of Marketing
, vol.51
, Issue.4
, pp. 31-44
-
-
Jacobson, R.1
Aaker, D.A.2
-
52
-
-
84887276441
-
ISO 9000 among Australian companies: Impact of time and reasons for seeking certification on perceptions of benefits received
-
Jones, R., Arndt, G. and Kustin, R. (1997), "ISO 9000 among Australian companies: impact of time and reasons for seeking certification on perceptions of benefits received", International Journal of Quality & Reliability Management, Vol. 14 No. 7, pp. 650-60.
-
(1997)
International Journal of Quality & Reliability Management
, vol.14
, Issue.7
, pp. 650-60
-
-
Jones, R.1
Arndt, G.2
Kustin, R.3
-
55
-
-
0002430083
-
ISO 9000: Creating a global standardization process
-
October
-
Kochen, A. (1993), "ISO 9000: creating a global standardization process", Quality, October, pp. 26-34.
-
(1993)
Quality
, pp. 26-34
-
-
Kochen, A.1
-
56
-
-
0025520005
-
The case for motivated reasoning
-
Kunda, Z. (1990), "The case for motivated reasoning", Psychological Bulletin, Vol. 108 No. 3, pp. 480-98.
-
(1990)
Psychological Bulletin
, vol.108
, Issue.3
, pp. 480-98
-
-
Kunda, Z.1
-
57
-
-
0002673440
-
The experience of implementing ISO 9000 in Hong Kong
-
Lee, T. (1995), "The experience of implementing ISO 9000 in Hong Kong", Asia Pacific Journal of Quality Management, Vol. 4 No. 4, pp. 6-16.
-
(1995)
Asia Pacific Journal of Quality Management
, vol.4
, Issue.4
, pp. 6-16
-
-
Lee, T.1
-
58
-
-
0033718594
-
Quality certification and performance of Brazilian firms: An empirical study
-
Lima, M., Resende, M. and Hasenclever, L. (2000), "Quality certification and performance of Brazilian firms: an empirical study", International Journal of Production Economics, Vol. 66 No. 2, pp. 143-7.
-
(2000)
International Journal of Production Economics
, vol.66
, Issue.2
, pp. 143-7
-
-
Lima, M.1
Resende, M.2
Hasenclever, L.3
-
59
-
-
0001083956
-
Implementation of ISO 9000 quality systems in Greek enterprises
-
Lipovatz, D., Stenos, F. and Vaka, A. (1999), "Implementation of ISO 9000 quality systems in Greek enterprises", International Journal of Quality & Reliability Management, Vol. 16 No. 6, pp. 534-51.
-
(1999)
International Journal of Quality & Reliability Management
, vol.16
, Issue.6
, pp. 534-51
-
-
Lipovatz, D.1
Stenos, F.2
Vaka, A.3
-
60
-
-
18844387593
-
The importance of internal aspects in quality improvement
-
Llopis, J. and Tarí, J.J. (2003), "The importance of internal aspects in quality improvement", International Journal of Quality & Reliability Management, Vol. 20 No. 3, pp. 304-24.
-
(2003)
International Journal of Quality & Reliability Management
, vol.20
, Issue.3
, pp. 304-24
-
-
Llopis, J.1
Tarí, J.J.2
-
61
-
-
0442294068
-
Life after ISO 9000: An analysis of the impact of ISO 9000 and total quality management on small business in Northern Ireland
-
McAdam, R. and McKeown, M. (1999), "Life after ISO 9000: an analysis of the impact of ISO 9000 and total quality management on small business in Northern Ireland", Total Quality Management, Vol. 10 No. 2, pp. 229-41.
-
(1999)
Total Quality Management
, vol.10
, Issue.2
, pp. 229-41
-
-
McAdam, R.1
McKeown, M.2
-
62
-
-
30944457482
-
An investigation of ISO 9000 adoption in Saudi Arabia
-
Magd, H.A.E. (2006), "An investigation of ISO 9000 adoption in Saudi Arabia", Managerial Auditing Journal, Vol. 21 No. 2, pp. 132-47.
-
(2006)
Managerial Auditing Journal
, vol.21
, Issue.2
, pp. 132-47
-
-
Magd, H.A.E.1
-
63
-
-
3142611456
-
Shirking and motivations in firms: Survey evidence on worker attitudes
-
Minkler, L. (2004), "Shirking and motivations in firms: survey evidence on worker attitudes", International Journal of Industrial Organization, Vol. 22, pp. 863-84.
-
(2004)
International Journal of Industrial Organization
, vol.22
, pp. 863-84
-
-
Minkler, L.1
-
64
-
-
0030646201
-
Strategy for the successful implementation of ISO 9000 in small and medium manufacturers
-
Mo, J.P.T. and Chan, A.M.S. (1997), "Strategy for the successful implementation of ISO 9000 in small and medium manufacturers", The TQM Magazine, Vol. 9 No. 2, pp. 135-45.
-
(1997)
The TQM Magazine
, vol.9
, Issue.2
, pp. 135-45
-
-
Mo, J.P.T.1
Chan, A.M.S.2
-
65
-
-
0035635073
-
The role of performance measurement systems in promoting quality development beyond ISO 9000
-
Najmi, M. and Kehoe, D.F. (2001), "The role of performance measurement systems in promoting quality development beyond ISO 9000", International Journal of Operations & Production Management, Vol. 21 Nos 1/2, pp. 159-72.
-
(2001)
International Journal of Operations & Production Management
, vol.21
, Issue.12
, pp. 159-72
-
-
Najmi, M.1
Kehoe, D.F.2
-
66
-
-
0000304986
-
Productivity under group incentives: An experimental study
-
Nalbantian, H. and Schotter, A. (1997), "Productivity under group incentives: an experimental study", American Economic Review, Vol. 87, pp. 314-41.
-
(1997)
American Economic Review
, vol.87
, pp. 314-41
-
-
Nalbantian, H.1
Schotter, A.2
-
67
-
-
84992989173
-
Impact of ISO 9000 registration on company performance: Evidence from Malaysia
-
Naser, K., Karbhari, Y. and Mokhtar, M.Z. (2004), "Impact of ISO 9000 registration on company performance: evidence from Malaysia", Managerial Auditing Journal, Vol. 19 No. 4, pp. 509-16.
-
(2004)
Managerial Auditing Journal
, vol.19
, Issue.4
, pp. 509-16
-
-
Naser, K.1
Karbhari, Y.2
Mokhtar, M.Z.3
-
68
-
-
27644462951
-
Achieving competitive advantage through implementing a replicable management standard: Installing and using ISO 9000
-
Naveh, E. and Marcus, A. (2005), "Achieving competitive advantage through implementing a replicable management standard: installing and using ISO 9000", Journal of Operations Management, Vol. 24 No. 1, pp. 1-26.
-
(2005)
Journal of Operations Management
, vol.24
, Issue.1
, pp. 1-26
-
-
Naveh, E.1
Marcus, A.2
-
69
-
-
0001487363
-
Curvilinearity in the diversification and performance linkage: An examination of over three decades of research
-
Palich, L.E., Cardinal, L.B. and Miller, C.C. (2000), "Curvilinearity in the diversification and performance linkage: an examination of over three decades of research", Strategic Management Journal, Vol. 21, pp. 155-74.
-
(2000)
Strategic Management Journal
, vol.21
, pp. 155-74
-
-
Palich, L.E.1
Cardinal, L.B.2
Miller, C.C.3
-
70
-
-
33846109336
-
Business values of ISO 9000:2000 to Korean shipbuilding machinery manufacturing enterprises
-
Park, D.J., Kim, H.G., Kang, B.H. and Jung, H.S. (2007), "Business values of ISO 9000:2000 to Korean shipbuilding machinery manufacturing enterprises", International Journal of Quality & Reliability Management, Vol. 24 No. 1, pp. 32-48.
-
(2007)
International Journal of Quality & Reliability Management
, vol.24
, Issue.1
, pp. 32-48
-
-
Park, D.J.1
Kim, H.G.2
Kang, B.H.3
Jung, H.S.4
-
71
-
-
0003114898
-
Product quality, cost position, and business performance: A test of some key hypotheses
-
Phillips, L.W., Chang, D.R. and Buzzell, R.D. (1983), "Product quality, cost position, and business performance: a test of some key hypotheses", Journal of Marketing, Vol. 47 No. 2, pp. 26-43.
-
(1983)
Journal of Marketing
, vol.47
, Issue.2
, pp. 26-43
-
-
Phillips, L.W.1
Chang, D.R.2
Buzzell, R.D.3
-
72
-
-
0642333244
-
Does ISO 9000 have an effect on quality management practices? An international empirical study
-
Rao, S., Ragu-Nathan, T.S. and Sous, L. (1997), "Does ISO 9000 have an effect on quality management practices? An international empirical study", Total Quality Management, Vol. 8 No. 6, pp. 335-46.
-
(1997)
Total Quality Management
, vol.8
, Issue.6
, pp. 335-46
-
-
Rao, S.1
Ragu-Nathan, T.S.2
Sous, L.3
-
73
-
-
34248138319
-
Re-examining perceived ease of use and usefulness: A confirmatory factor analysis
-
Segars, A.H. and Grover, V. (1993), "Re-examining perceived ease of use and usefulness: a confirmatory factor analysis", MIS Quarterly, Vol. 17 No. 4, pp. 517-27.
-
(1993)
MIS Quarterly
, vol.17
, Issue.4
, pp. 517-27
-
-
Segars, A.H.1
Grover, V.2
-
74
-
-
0000026450
-
The relationship between ISO 9000 and business performance: Does registration really matter?
-
Simmons, B. and White, M. (1999), "The relationship between ISO 9000 and business performance: does registration really matter?", Journal of Managerial Issues, Vol. 11 No. 3, pp. 330-43.
-
(1999)
Journal of Managerial Issues
, vol.11
, Issue.3
, pp. 330-43
-
-
Simmons, B.1
White, M.2
-
75
-
-
0038003446
-
ISO 9000 series - Certification and performance
-
Singels, J., Ruël, G. and van de Water, H. (2001), "ISO 9000 series - certification and performance", International Journal of Quality & Reliability Management, Vol. 18 No. 1, pp. 62-75.
-
(2001)
International Journal of Quality & Reliability Management
, vol.18
, Issue.1
, pp. 62-75
-
-
Singels, J.1
Ruël, G.2
Van De Water, H.3
-
76
-
-
0001714071
-
The use of LISREL in validating marketing constructs
-
Steenkamp, J-B.E.M. and van Trijp, H.C.M. (1991), "The use of LISREL in validating marketing constructs", International Journal of Research in Marketing, Vol. 8 No. 4, pp. 283-99.
-
(1991)
International Journal of Research in Marketing
, vol.8
, Issue.4
, pp. 283-99
-
-
Steenkamp, J-B.E.M.1
Van Trijp, H.C.M.2
-
78
-
-
0036302845
-
Quality management results in ISO 9000 certified Spanish firms
-
Tarí, J.J. and Molina, J.F. (2002), "Quality management results in ISO 9000 certified Spanish firms", The TQM Magazine, Vol. 14 No. 4, pp. 232-9.
-
(2002)
The TQM Magazine
, vol.14
, Issue.4
, pp. 232-9
-
-
Tarí, J.J.1
Molina, J.F.2
-
80
-
-
0037401466
-
The longitudinal effects of the ISO 9000 certification process on business performance
-
Terziovski, M., Power, D. and Sohal, A.S. (2003), "The longitudinal effects of the ISO 9000 certification process on business performance", European Journal of Operational Research, Vol. 146 No. 3, pp. 580-95.
-
(2003)
European Journal of Operational Research
, vol.146
, Issue.3
, pp. 580-95
-
-
Terziovski, M.1
Power, D.2
Sohal, A.S.3
-
81
-
-
21744442222
-
ISO 9000 series experiences in small and medium-sized enterprises
-
van der Wiele, T. and Brown, A. (1997), "ISO 9000 series experiences in small and medium-sized enterprises", Total Quality Management, Vol. 8 Nos 2/3, pp. 300-4.
-
(1997)
Total Quality Management
, vol.8
, Issue.23
, pp. 300-4
-
-
Van Der Wiele, T.1
Brown, A.2
-
82
-
-
84986031751
-
Business improvement through quality management system
-
van der Wiele, T., Dale, B. and Williams, R. (2000), "Business improvement through quality management system", Management Decision, Vol. 38 No. 1, pp. 19-23.
-
(2000)
Management Decision
, vol.38
, Issue.1
, pp. 19-23
-
-
Van Der Wiele, T.1
Dale, B.2
Williams, R.3
-
83
-
-
0030124447
-
ISO 9000 in Belgium: Experience of Belgian quality managers and HRM
-
Vloeberghs, D. and Bellens, J. (1996), "ISO 9000 in Belgium: experience of Belgian quality managers and HRM", European Management Journal, Vol. 14 No. 2, pp. 207-11.
-
(1996)
European Management Journal
, vol.14
, Issue.2
, pp. 207-11
-
-
Vloeberghs, D.1
Bellens, J.2
-
84
-
-
0038341397
-
The implementation of an ISO 9000 quality system
-
Yahya, S. and Goh, W. (2001), "The implementation of an ISO 9000 quality system", International Journal of Quality & Reliability Management, Vol. 18 No. 9, pp. 941-66.
-
(2001)
International Journal of Quality & Reliability Management
, vol.18
, Issue.9
, pp. 941-66
-
-
Yahya, S.1
Goh, W.2
|