The true motives behind ISO 9000 certification: Their effect on the overall certification benefits and long term contribution towards TQM

International Journal of Quality and Reliability Management

Volumn 19, Issue 2, 2002, Pages 151-169

  Gotzamani, Katerina D ^a   Tsiotras, George D ^a  

^a UNIVERSITY OF MACEDONIA   (Greece)

Author keywords

ISO 9000; Quality assurance; Total quality management

Indexed keywords

EID: 0037665689     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710210413499     Document Type: Article

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