The reaction of the Portuguese stock market to ISO 9000 certification

Total Quality Management

Volumn 13, Issue 4, 2002, Pages 465-474

  Beirão, Gabriela ^a   Sarsfield Cabral, J A ^a  

^a UNIVERSITY OF PORTO   (Portugal)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0036660407     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/09544120220149278     Document Type: Review

References (12)

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3. Brown, S.J. & Warner, J. (1985) Using daily stock returns: The case of event studies, Journal of Financial Economics, 14, pp. 3-31.
4. Cowan, A.R. (1992) Nonparametric event study tests, Review of Quantitative Finance and Accounting, 2, pp. 343-358.
5. Docking, D.S. & Dowen, R.J. (1999) Market interpretation of ISO 9000 certification, The Journal of Financial Research, 22(2), pp. 147-160.
6. Dyckman, T., Philbrick, D. & Stephan, J. (1984) A comparison of event study methodologies using daily stock returns: A simulation approach, Journal of Accounting Research, 22, Supplement, pp. 1-33.
7. European Commission Survey (1997) The Added Value and Credibility of Third Party Certification of Quality Systems in The European Union, DG III Industry, Quality Series no 5, April (Quality Policy, Certification and Conformity Marking).
8. Hendricks, K.B. & Singhal, V.R. (1996) Quality awards and the market value of the firm: An empirical investigation, Management Science, 42(3), pp. 415-436.
9. ISO Survey (1999) The ISO survey of ISO 9000 and ISO 14000 certificates - The eighth cycle, International Organization for Standardization, http://www.iso.ch
10. LRQA (1994) ISO 9000-Setting Standards for Better Business (Lloyds Register Quality Assurance).
11. Ramasesh, R.V. (1998) Baldridge Award announcement and shareholder health, International Journal of Quality Science, 3(2), pp. 114-125.
12. Romano, P. (2000) ISO 9000: What is its impact on performance?, Quality Management Journal, 7(3), pp. 38-56.