-
1
-
-
0034887839
-
The impact of ISO registration on New Zealand firms performance: A financial perspective
-
Aarts, F. (2001), "The impact of ISO registration on New Zealand firms performance: a financial perspective", The TQM Magazine, Vol. 13 No. 3, pp. 180-92.
-
(2001)
The TQM Magazine
, vol.13
, Issue.3
, pp. 180-92
-
-
Aarts, F.1
-
2
-
-
0001696034
-
Managerial fad and fashion: The diffusion and rejection of innovations
-
Abrahamson, E. (1991), "Managerial fad and fashion: the diffusion and rejection of innovations", Academy of Management Review, Vol. 16 No. 3, pp. 586-612.
-
(1991)
Academy of Management Review
, vol.16
, Issue.3
, pp. 586-612
-
-
Abrahamson, E.1
-
3
-
-
22844456806
-
ISO 9000 certification in Indian industries: A survey
-
Acharya, U.H. and Ray, S. (2000), "ISO 9000 certification in Indian industries: a survey", Total Quality Management, Vol. 11 No. 3, pp. 261-6.
-
(2000)
Total Quality Management
, vol.11
, Issue.3
, pp. 261-6
-
-
Acharya, U.H.1
Ray, S.2
-
4
-
-
3543112094
-
An international study of quality improvement approach and firm performance
-
Adam, E.E. Jr, Corbett, L.M., Flores, B.E., Harrison, N.J., Lee, T.S., Rho, B.H., Ribera, J., Samson, D. and Westbrook, R. (1997), "An international study of quality improvement approach and firm performance", International Journal of Operations & Production Management, Vol. 17 No. 9, pp. 842-73.
-
(1997)
International Journal of Operations & Production Management
, vol.17
, Issue.9
, pp. 842-73
-
-
Adam Jr., E.E.1
Corbett, L.M.2
Flores, B.E.3
Harrison, N.J.4
Lee, T.S.5
Rho, B.H.6
Ribera, J.7
Samson, D.8
Westbrook, R.9
-
5
-
-
3543057537
-
An investigation of quality culture development in UK industry
-
Adebanjo, D. and Kehoe, D. (1999), "An investigation of quality culture development in UK industry", International Journal of Operations & Production Management, Vol. 19 No. 7, pp. 633-49.
-
(1999)
International Journal of Operations & Production Management
, vol.19
, Issue.7
, pp. 633-49
-
-
Adebanjo, D.1
Kehoe, D.2
-
6
-
-
0035415994
-
An empirical comparison of statistical construct validation approaches
-
Ahire, S.L. and Devaray, S. (2001), "An empirical comparison of statistical construct validation approaches", IEEE Transactions on Engineering Management, Vol. 48 No. 3, pp. 319-29.
-
(2001)
IEEE Transactions on Engineering Management
, vol.48
, Issue.3
, pp. 319-29
-
-
Ahire, S.L.1
Devaray, S.2
-
7
-
-
0000357545
-
Estimating nonresponse bias in mail surveys
-
Armstrong, J.S. and Overton, T.S. (1977), "Estimating nonresponse bias in mail surveys", Journal of Marketing Research, Vol. 19, pp. 396-402.
-
(1977)
Journal of Marketing Research
, vol.19
, pp. 396-402
-
-
Armstrong, J.S.1
Overton, T.S.2
-
9
-
-
0346070373
-
Saudi companies attitude toward ISO 9000 quality standards: An empirical examination
-
Bhuian, S.N. (1998), "Saudi companies attitude toward ISO 9000 quality standards: an empirical examination", International Journal of Commerce & Management, Vol. 8 No. 1, pp. 28-42.
-
(1998)
International Journal of Commerce & Management
, vol.8
, Issue.1
, pp. 28-42
-
-
Bhuian, S.N.1
-
10
-
-
16644376658
-
An investigation into issues related to the latest version of ISO 9000
-
Bhuiyan, N. and Alam, N. (2005), "An investigation into issues related to the latest version of ISO 9000", Total Quality Management and Business Excellence, Vol. 16 No. 2, pp. 199-213.
-
(2005)
Total Quality Management and Business Excellence
, vol.16
, Issue.2
, pp. 199-213
-
-
Bhuiyan, N.1
Alam, N.2
-
11
-
-
0942300506
-
ISO 9000, outside the iron cage
-
Boiral, O. (2003), "ISO 9000, outside the iron cage", Organization Science, Vol. 14 No. 6, pp. 720-37.
-
(2003)
Organization Science
, vol.14
, Issue.6
, pp. 720-37
-
-
Boiral, O.1
-
12
-
-
33745292385
-
The implementation and impact of ISO 9000 among small manufacturing enterprises
-
Briscoe, J.A., Fawcett, S.E. and Todd, R.H. (2005), "The implementation and impact of ISO 9000 among small manufacturing enterprises", Journal of Small Business Management, Vol. 43 No. 3, pp. 309-30.
-
(2005)
Journal of Small Business Management
, vol.43
, Issue.3
, pp. 309-30
-
-
Briscoe, J.A.1
Fawcett, S.E.2
Todd, R.H.3
-
13
-
-
79959193968
-
A typology of approaches to ISO certification and TQM
-
Brown, A. and van der Wiele, T. (1996), "A typology of approaches to ISO certification and TQM", Australian Journal of Management, Vol. 21 No. 1, pp. 57-73.
-
(1996)
Australian Journal of Management
, vol.21
, Issue.1
, pp. 57-73
-
-
Brown, A.1
Van Der Wiele, T.2
-
15
-
-
0442279661
-
Implementing the ISO 9000 standards in Turkey: A study of large companies' satisfaction with ISO 9000
-
Calisir, F., Bayraktar, C.A. and Beskese, B. (2001), "Implementing the ISO 9000 standards in Turkey: a study of large companies' satisfaction with ISO 9000", Total Quality Management, Vol. 12 No. 4, pp. 429-38.
-
(2001)
Total Quality Management
, vol.12
, Issue.4
, pp. 429-38
-
-
Calisir, F.1
Bayraktar, C.A.2
Beskese, B.3
-
16
-
-
0001485032
-
The effectiveness of ineffectiveness
-
Cameron, K.S. (1984), "The effectiveness of ineffectiveness", Research in Organizational Behavior, Vol. 6, pp. 235-85.
-
(1984)
Research in Organizational Behavior
, vol.6
, pp. 235-85
-
-
Cameron, K.S.1
-
17
-
-
0000026910
-
Effectiveness as paradox: Consensus and conflict in conceptions of organizational effectiveness
-
Cameron, K.S. (1986), "Effectiveness as paradox: consensus and conflict in conceptions of organizational effectiveness", Management Science, Vol. 32 No. 5, pp. 539-53.
-
(1986)
Management Science
, vol.32
, Issue.5
, pp. 539-53
-
-
Cameron, K.S.1
-
18
-
-
84887311785
-
Experiences of implementing ISO 9000 in Swedish industry
-
Carlsson, M. and Carlsson, D. (1996), "Experiences of implementing ISO 9000 in Swedish industry", International Journal of Quality & Reliability Management, Vol. 13 No. 7, pp. 36-47.
-
(1996)
International Journal of Quality & Reliability Management
, vol.13
, Issue.7
, pp. 36-47
-
-
Carlsson, M.1
Carlsson, D.2
-
19
-
-
20444469295
-
Has ISO 9000 lost some of its lustre? A longitudinal impact study
-
Casadesus, M. and Karapetrovic, S. (2005), "Has ISO 9000 lost some of its lustre? A longitudinal impact study", International Journal of Operations & Production Management, Vol. 25 No. 6, pp. 580-96.
-
(2005)
International Journal of Operations & Production Management
, vol.25
, Issue.6
, pp. 580-96
-
-
Casadesus, M.1
Karapetrovic, S.2
-
20
-
-
84986078588
-
Benefits of ISO 9000 implementation in Spanish industry
-
Casadesùs, M., Giménez, G. and Heras, I. (2001), "Benefits of ISO 9000 implementation in Spanish industry", European Business Review, Vol. 13 No. 6, pp. 327-36.
-
(2001)
European Business Review
, vol.13
, Issue.6
, pp. 327-36
-
-
Casadesùs, M.1
Giménez, G.2
Heras, I.3
-
21
-
-
12144277926
-
Measuring the relative efficiency of a firm's ability to achieve organizational benefits after ISO certification
-
Chang, D.S. and Lo, L.K. (2005), "Measuring the relative efficiency of a firm's ability to achieve organizational benefits after ISO certification", Total Quality Management, Vol. 16 No. 1, pp. 57-69.
-
(2005)
Total Quality Management
, vol.16
, Issue.1
, pp. 57-69
-
-
Chang, D.S.1
Lo, L.K.2
-
22
-
-
33846660432
-
A comparative study of quality management practices in Hong Kong and Shanghai manufacturing industries
-
Chin, K.S., Sun, H., Xu, Y. and Hua, H. (2002), "A comparative study of quality management practices in Hong Kong and Shanghai manufacturing industries", International Journal of Management, Vol. 19 No. 4, pp. 576-81.
-
(2002)
International Journal of Management
, vol.19
, Issue.4
, pp. 576-81
-
-
Chin, K.S.1
Sun, H.2
Xu, Y.3
Hua, H.4
-
23
-
-
0013466965
-
Aligning accountability and awareness for environmental performance in operations
-
Chinander, K.D. (2001), "Aligning accountability and awareness for environmental performance in operations", Production and Operation Management, Vol. 10 No. 3, pp. 276-91.
-
(2001)
Production and Operation Management
, vol.10
, Issue.3
, pp. 276-91
-
-
Chinander, K.D.1
-
24
-
-
33746796055
-
ISO 9000 as a tool for TQM: A Spanish case study
-
Costa, M. and Lorente, M. (2004), "ISO 9000 as a tool for TQM: a Spanish case study", The Quality Management Journal, Vol. 11 No. 4, pp. 20-30.
-
(2004)
The Quality Management Journal
, vol.11
, Issue.4
, pp. 20-30
-
-
Costa, M.1
Lorente, M.2
-
25
-
-
0032386081
-
It seems to fill my head with ideas: A few thoughts on postmodernism, TQM and BPR
-
De Cock, C. (1998), "It seems to fill my head with ideas: a few thoughts on postmodernism, TQM and BPR", Journal of Management Inquiry, Vol. 7 No. 2, pp. 144-53.
-
(1998)
Journal of Management Inquiry
, vol.7
, Issue.2
, pp. 144-53
-
-
De Cock, C.1
-
26
-
-
0000546005
-
Stakeholders and competitive advantage: The case of ISO 14001
-
Delmas, M. (2001), "Stakeholders and competitive advantage: the case of ISO 14001", Production and Operations Management, Vol. 10 No. 3, pp. 343-58.
-
(2001)
Production and Operations Management
, vol.10
, Issue.3
, pp. 343-58
-
-
Delmas, M.1
-
27
-
-
0000953669
-
The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields
-
DiMaggio, P.J. and Powell, W.W. (1983), "The iron cage revisited: institutional isomorphism and collective rationality in organizational fields", American Sociological Review, Vol. 48, pp. 147-60.
-
(1983)
American Sociological Review
, vol.48
, pp. 147-60
-
-
Dimaggio, P.J.1
Powell, W.W.2
-
28
-
-
0442295628
-
Evaluating outcomes from ISO 9000 certified quality systems of Hong Kong constructors
-
Dissanayaka, S.M., Kumaraswamy, M.M., Karim, K. and Marosszeky, M. (2001), "Evaluating outcomes from ISO 9000 certified quality systems of Hong Kong constructors", Total Quality Management, Vol. 12 No. 1, pp. 29-40.
-
(2001)
Total Quality Management
, vol.12
, Issue.1
, pp. 29-40
-
-
Dissanayaka, S.M.1
Kumaraswamy, M.M.2
Karim, K.3
Marosszeky, M.4
-
29
-
-
0141988749
-
The case for ISO 9000
-
Douglas, A., Coleman, S. and Oddy, R. (2003), "The case for ISO 9000", The TQM Magazine, Vol. 15 No. 5, pp. 316-24.
-
(2003)
The TQM Magazine
, vol.15
, Issue.5
, pp. 316-24
-
-
Douglas, A.1
Coleman, S.2
Oddy, R.3
-
30
-
-
0033437218
-
Maximizing the benefits of ISO 9000 imple-mentation
-
Douglas, A., Kirk, D., Brennan, C. and Ingram, A. (1999), "Maximizing the benefits of ISO 9000 imple-mentation", Total Quality Management, Vol. 10 No. 4, pp. 507-13.
-
(1999)
Total Quality Management
, vol.10
, Issue.4
, pp. 507-13
-
-
Douglas, A.1
Kirk, D.2
Brennan, C.3
Ingram, A.4
-
31
-
-
33645779613
-
Influence of ISO 9000 certification on the progress of Spanish industry towards TQM
-
Escanciano, C., Fernández, E. and Vázquez, C. (2001), "Influence of ISO 9000 certification on the progress of Spanish industry towards TQM", International Journal of Quality & Reliability Management, Vol. 18 No. 5, pp. 481-94.
-
(2001)
International Journal of Quality & Reliability Management
, vol.18
, Issue.5
, pp. 481-94
-
-
Escanciano, C.1
Fernández, E.2
Vázquez, C.3
-
33
-
-
33745016327
-
ISO 9000-based quality assurance approaches and their relationship with strategic analysis
-
Fuentes, C.M., Benavent, F.B., Moreno, M.A.E., Cruz, T.F.G. and Val, M.P. (2003), "ISO 9000-based quality assurance approaches and their relationship with strategic analysis", International Journal of Quality & Reliability Management, Vol. 20 No. 6, pp. 664-90.
-
(2003)
International Journal of Quality & Reliability Management
, vol.20
, Issue.6
, pp. 664-90
-
-
Fuentes, C.M.1
Benavent, F.B.2
Moreno, M.A.E.3
Cruz, T.F.G.4
Val, M.P.5
-
34
-
-
0037665689
-
The true motives behind ISO 9000 certification
-
Gotzamani, K.D. and Tsiotras, G.D. (2002), "The true motives behind ISO 9000 certification", The International Journal of Quality & Reliability Management, Vol. 19 No. 2, pp. 151-69.
-
(2002)
The International Journal of Quality & Reliability Management
, vol.19
, Issue.2
, pp. 151-69
-
-
Gotzamani, K.D.1
Tsiotras, G.D.2
-
36
-
-
0034889260
-
Experiences from implementing ISO 9000 in small enterprises - A study of Swedish organisations
-
Gustafsson, R., Klefsjö, B., Berggren, E. and Wellemets, U.G. (2001), "Experiences from implementing ISO 9000 in small enterprises - a study of Swedish organisations", The TQM Magazine, Vol. 13 No. 4, pp. 232-46.
-
(2001)
The TQM Magazine
, vol.13
, Issue.4
, pp. 232-46
-
-
Gustafsson, R.1
Klefsjö, B.2
Berggren, E.3
Wellemets, U.G.4
-
37
-
-
18844366440
-
ISO 9000 registration's impact on sales and profitabilit
-
Heras, I., Dick, G. and Casadesùs, M. (2002), "ISO 9000 registration's impact on sales and profitabilit", The International Journal of Quality & Reliability Management, Vol. 19 No. 6, pp. 774-91.
-
(2002)
The International Journal of Quality & Reliability Management
, vol.19
, Issue.6
, pp. 774-91
-
-
Heras, I.1
Dick, G.2
Casadesùs, M.3
-
38
-
-
9944249492
-
Doing things right: Effectiveness in local nonprofit organizations, a panel study
-
Herman, R.D. and Renz, D.O. (2004), "Doing things right: effectiveness in local nonprofit organizations, a panel study", Public Administration Review, Vol. 64 No. 6, pp. 694-704.
-
(2004)
Public Administration Review
, vol.64
, Issue.6
, pp. 694-704
-
-
Herman, R.D.1
Renz, D.O.2
-
39
-
-
1542736219
-
A study of ISO 9000. Process, motivation and performance
-
Huarng, F., Horng, C. and Chen, C. (1999), "A study of ISO 9000. Process, motivation and performance", Total Quality Management, Vol. 10 No. 7, pp. 1009-25.
-
(1999)
Total Quality Management
, vol.10
, Issue.7
, pp. 1009-25
-
-
Huarng, F.1
Horng, C.2
Chen, C.3
-
41
-
-
1542526187
-
The state of quality management in the Irish manufacturing industry
-
Ismail, M.Y. and Hashmi, M.S.J. (1999), "The state of quality management in the Irish manufacturing industry", Total Quality Management, Vol. 10 No. 6, pp. 853-62.
-
(1999)
Total Quality Management
, vol.10
, Issue.6
, pp. 853-62
-
-
Ismail, M.Y.1
Hashmi, M.S.J.2
-
42
-
-
2542463229
-
Perceptual measures of performance: Fact or fiction?
-
Ketokivi, M.A. and Schroeder, R.G. (2004), "Perceptual measures of performance: fact or fiction?", Journal of Operations Management, Vol. 22, pp. 247-64.
-
(2004)
Journal of Operations Management
, vol.22
, pp. 247-64
-
-
Ketokivi, M.A.1
Schroeder, R.G.2
-
43
-
-
0036003228
-
Adoption of an organizational practice by subsidiaries of multinational corporations: Institutional and relational effects
-
Kostova, T. and Roth, K. (2002), "Adoption of an organizational practice by subsidiaries of multinational corporations: institutional and relational effects", Academy of Management Journal, Vol. 43 No. 1, pp. 215-33.
-
(2002)
Academy of Management Journal
, vol.43
, Issue.1
, pp. 215-33
-
-
Kostova, T.1
Roth, K.2
-
44
-
-
0007671226
-
An empirical examination of ISO 9000-registered companies in New Zeland
-
Lee, K.S. and Palmer, E. (1999), "An empirical examination of ISO 9000-registered companies in New Zeland", Total Quality Management, Vol. 10 No. 6, pp. 887-99.
-
(1999)
Total Quality Management
, vol.10
, Issue.6
, pp. 887-99
-
-
Lee, K.S.1
Palmer, E.2
-
45
-
-
18844387593
-
The importance of internal aspects of quality improvement
-
Llopis, J. and Tari, J.J. (2003), "The importance of internal aspects of quality improvement", International Journal of Quality & Reliability Management, Vol. 20 No. 3, pp. 304-24.
-
(2003)
International Journal of Quality & Reliability Management
, vol.20
, Issue.3
, pp. 304-24
-
-
Llopis, J.1
Tari, J.J.2
-
46
-
-
0000057597
-
Institutional organizations: Formal structure as myth and ceremony
-
Meyer, J.W. and Rowan, B. (1977), "Institutional organizations: formal structure as myth and ceremony", American Journal of Sociology, Vol. 83 No. 2, pp. 340-63.
-
(1977)
American Journal of Sociology
, vol.83
, Issue.2
, pp. 340-63
-
-
Meyer, J.W.1
Rowan, B.2
-
48
-
-
2142797033
-
Evaluating nonresponse error in mail surveys
-
Groves, R.M. Dillman, D.A. Eltinge, J.L. Little, R.J.A. Wiley New York, NY
-
Moore, D.L. and Tarnai, J. (2002), "Evaluating nonresponse error in mail surveys", in Groves, R.M., Dillman, D.A., Eltinge, J.L. and Little, R.J.A. (Eds), Survey Nonresponse, Wiley, New York, NY, pp. 197-211.
-
(2002)
Survey Nonresponse
, pp. 197-211
-
-
Moore, D.L.1
Tarnai, J.2
-
49
-
-
27644462951
-
Achieving competitive advantage through implementing a replicable management standard: Installing and using ISO 9000
-
Naveh, E. and Marcus, A. (2005), "Achieving competitive advantage through implementing a replicable management standard: installing and using ISO 9000", Journal of Operations Management, Vol. 24 No. 1, pp. 1-26.
-
(2005)
Journal of Operations Management
, vol.24
, Issue.1
, pp. 1-26
-
-
Naveh, E.1
Marcus, A.2
-
51
-
-
0036391032
-
The state of ISO 9000 certification: A study of Swedish organizations
-
Poksinska, B., Dahlgaard, J. and Antoni, M. (2002), "The state of ISO 9000 certification: a study of Swedish organizations", The TQM Magazine, Vol. 14 No. 5, pp. 297-306.
-
(2002)
The TQM Magazine
, vol.14
, Issue.5
, pp. 297-306
-
-
Poksinska, B.1
Dahlgaard, J.2
Antoni, M.3
-
52
-
-
0036394255
-
Impact of ISO 9000 certification on quality management practices: A comparative study
-
Quazi, H.A., Hong, C.W. and Meng, C.T. (2002), "Impact of ISO 9000 certification on quality management practices: a comparative study", Total Quality Management, Vol. 13 No. 1, pp. 53-67.
-
(2002)
Total Quality Management
, vol.13
, Issue.1
, pp. 53-67
-
-
Quazi, H.A.1
Hong, C.W.2
Meng, C.T.3
-
53
-
-
16644384851
-
Benefits of the ISO 9000: 1994 system: Some considerations to reinforce competitive advantage
-
Santos, L. and Escanciano, C. (2002), "Benefits of the ISO 9000: 1994 system: some considerations to reinforce competitive advantage", The International Journal of Quality & Reliability Management, Vol. 19 No. 3, pp. 321-44.
-
(2002)
The International Journal of Quality & Reliability Management
, vol.19
, Issue.3
, pp. 321-44
-
-
Santos, L.1
Escanciano, C.2
-
54
-
-
0002468958
-
Using subjective evaluations of organizational performance in small business research
-
Sapienza, H.J., Smith, K.G. and Gannon, M.J. (1988), "Using subjective evaluations of organizational performance in small business research", American Journal of Small Business, Vol. 12, pp. 43-53.
-
(1988)
American Journal of Small Business
, vol.12
, pp. 43-53
-
-
Sapienza, H.J.1
Smith, K.G.2
Gannon, M.J.3
-
56
-
-
0030306367
-
Institutionalism old and new
-
Selznick, P. (1996), "Institutionalism old and new", Administrative Science Quarterly, Vol. 41 No. 2, pp. 270-7.
-
(1996)
Administrative Science Quarterly
, vol.41
, Issue.2
, pp. 270-7
-
-
Selznick, P.1
-
57
-
-
0000026450
-
The relationship between ISO 9000 and business performance: Does registration really matter?
-
Simmons, B.L. and White, M.A. (1999), "The relationship between ISO 9000 and business performance: does registration really matter?", Journal of Managerial Issues, Vol. 11 No. 3, pp. 330-43.
-
(1999)
Journal of Managerial Issues
, vol.11
, Issue.3
, pp. 330-43
-
-
Simmons, B.L.1
White, M.A.2
-
58
-
-
0038003446
-
ISO 9000 series: Certification and performance
-
Singels, J., Ruël, G.C. and van de Water, H. (2001), "ISO 9000 series: certification and performance", International Journal of Quality & Reliability Management, Vol. 18 No. 1, pp. 62-76.
-
(2001)
International Journal of Quality & Reliability Management
, vol.18
, Issue.1
, pp. 62-76
-
-
Singels, J.1
Ruël, G.C.2
Van De Water, H.3
-
60
-
-
1142284256
-
Diffusion and contribution of total quality management: An empirical study in Norway
-
Sun, H. (1999), "Diffusion and contribution of total quality management: an empirical study in Norway", Total Quality Management, Vol. 10 No. 6, pp. 901-14.
-
(1999)
Total Quality Management
, vol.10
, Issue.6
, pp. 901-14
-
-
Sun, H.1
-
61
-
-
1542678077
-
ISO 9000: The answer for total quality management implementation? the Malaysian case
-
Tan, L.P. and Sia, G.L. (2001), "ISO 9000: the answer for total quality management implementation? The Malaysian case", Total Quality Management, Vol. 12 No. 2, pp. 223-9.
-
(2001)
Total Quality Management
, vol.12
, Issue.2
, pp. 223-9
-
-
Tan, L.P.1
Sia, G.L.2
-
62
-
-
0036710975
-
Adoption of a quality assurance scheme and its effect on firm performance: A study of Greek firms implementing ISO 9000
-
Tsekouras, K., Dimara, E. and Skuras, D. (2002), "Adoption of a quality assurance scheme and its effect on firm performance: a study of Greek firms implementing ISO 9000", Total Quality Management, Vol. 13 No. 6, pp. 827-41.
-
(2002)
Total Quality Management
, vol.13
, Issue.6
, pp. 827-41
-
-
Tsekouras, K.1
Dimara, E.2
Skuras, D.3
-
63
-
-
84936824148
-
Multiple-constituency model of effectiveness: An empirical examination at the human resource subunit level
-
Tsui, A.S. (1990), "Multiple-constituency model of effectiveness: an empirical examination at the human resource subunit level", Administrative Science Quarterly, Vol. 35, pp. 458-83.
-
(1990)
Administrative Science Quarterly
, vol.35
, pp. 458-83
-
-
Tsui, A.S.1
-
65
-
-
0040970605
-
The production of distrust by means of producing trust
-
Walgenbach, P. (2001), "The production of distrust by means of producing trust", Organization Studies, Vol. 22 No. 4, pp. 693-714.
-
(2001)
Organization Studies
, vol.22
, Issue.4
, pp. 693-714
-
-
Walgenbach, P.1
-
67
-
-
1142292338
-
An examination of the economic benefits of ISO 9000 and the Baldrige award
-
Wilson, J.P., Walsh, M.A. and Needy, K.L. (2003), "An examination of the economic benefits of ISO 9000 and the Baldrige award", Engineering Management Journal, Vol. 15 No. 4, pp. 3-10.
-
(2003)
Engineering Management Journal
, vol.15
, Issue.4
, pp. 3-10
-
-
Wilson, J.P.1
Walsh, M.A.2
Needy, K.L.3
-
68
-
-
0001491407
-
Does ISO 9000 certification affect the dimensions of quality used for competitive advantage?
-
Withers, B. and Ebrahinpour, M. (2000), "Does ISO 9000 certification affect the dimensions of quality used for competitive advantage?", European Management Journal, Vol. 18 No. 4, pp. 431-43.
-
(2000)
European Management Journal
, vol.18
, Issue.4
, pp. 431-43
-
-
Withers, B.1
Ebrahinpour, M.2
-
69
-
-
0242301533
-
Senior executives' perspectives and ISO 9000 effectiveness: An empirical research
-
Yeung, C.L., Lee, T.S. and Chan, L.Y. (2003), "Senior executives' perspectives and ISO 9000 effectiveness: an empirical research", International Journal of Production Research, Vol. 41 No. 3, pp. 545-69.
-
(2003)
International Journal of Production Research
, vol.41
, Issue.3
, pp. 545-69
-
-
Yeung, C.L.1
Lee, T.S.2
Chan, L.Y.3
-
70
-
-
0001233058
-
A comparison of multiple constituency models of organizational effectiveness
-
Zammuto, R. (1984), "A comparison of multiple constituency models of organizational effectiveness", Academy of Management Review, Vol. 9 No. 4, pp. 606-19.
-
(1984)
Academy of Management Review
, vol.9
, Issue.4
, pp. 606-19
-
-
Zammuto, R.1
-
71
-
-
0032220665
-
The rhetoric and reality of total quality management
-
Zbaracki, M.J. (1998), "The rhetoric and reality of total quality management", Administrative Science Quarterly, Vol. 43 No. 3, pp. 602-36.
-
(1998)
Administrative Science Quarterly
, vol.43
, Issue.3
, pp. 602-36
-
-
Zbaracki, M.J.1
-
72
-
-
33845730361
-
Organizational effectiveness: An exploratory study examining human resource managers' evaluations
-
Zellars, K.L. and Fiorito, J. (1999), "Organizational effectiveness: an exploratory study examining human resource managers' evaluations", Journal of Managerial Issues, Vol. 11 No. 1, pp. 37-55.
-
(1999)
Journal of Managerial Issues
, vol.11
, Issue.1
, pp. 37-55
-
-
Zellars, K.L.1
Fiorito, J.2
|