Quality management, environmental management and firm performance: A review of empirical studies and issues of integration

International Journal of Management Reviews

Volumn 11, Issue 2, 2009, Pages 197-222

  Molina Azorín, José F ^a   Tarí, Juan J ^a   Claver Cortés, Enrique ^a   López Gamero, María D ^a  

^a UNIVERSITY OF ALICANTE   (Spain)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 65449148608     PISSN: 14608545     EISSN: 14682370     Source Type: Journal    
DOI: 10.1111/j.1468-2370.2008.00238.x     Document Type: Review

References (128)

1. Agus, A. Sagir, R.M. (2001). The structural relationships between total quality management, competitive advantage and bottom line financial performance: an empirical study of Malaysian manufacturing companies. Total Quality Management, 12, 1018 1024. (Pubitemid 33373487)
2. Ahire, S.L., Golhar, D.Y. Waller, M.A. (1996). Development and validation of TQM implementation constructs. Decision Sciences, 27, 23 56. (Pubitemid 126084055)
3. Al-Tuwaijri, S., Christensen, T. Hughes, K. (2004). The relations among environmental disclosure, environmental performance, and economic performance: a simultaneous equations approach. Accounting, Organizations and Society, 29, 447 471. (Pubitemid 38341250)
4. Álvarez, M., de Burgos, J. Céspedes, J. (1999). Estrategia Medioambiental, Contexto Organizativo y rendimiento: los Establecimientos Hoteleros Españoles. Working paper, Universidad Carlos III de Madrid.
5. Anderson, J.C., Rungtusanatham, M., Schroeder, R.G. Devaraj, S. (1995). A path analytic model of a theory of quality management underlying the Deming management method: preliminary empirical findings. Decision Sciences, 26, 637 658. (Pubitemid 126042897)
6. Angell, L. Klassen, R. (1999). Integrating environmental issues into the mainstream: an agenda for research in operations management. Journal of Operations Management, 17, 575 598.
7. Badri, M.A., Davis, D. Davis, D. (1995). A study of measuring the critical factors of quality management. International Journal of Quality & Reliability Management, 12, 36 53.
8. Beckmerhagen, I., Berg, H., Karapetrovic, S. Willborn, W. (2003). Integration of management systems: focus on safety in the nuclear industry. International Journal of Quality and Reliability Management, 20, 210 228.
9. Beechner, A. Koch, J. (1997). Integrating ISO 9001 and ISO 14001. Quality Progress, 30, 33 36. (Pubitemid 127613014)
10. Belohlav, J.A. (1993). Developing the quality organization. Quality Progress, October, 119 122.
11. Black, S. Porter, L.J. (1995). An empirical model for total quality management. Total Quality Management, 6, 149 164.
12. Black, S. Porter, L.J. (1996). Identification of the critical factors of TQM. Decision Sciences, 27, 1 21. (Pubitemid 126084054)
13. Cañón, J. Garcés, C. (2003). Repercusión de la certificación medioambiental ISO 14001 en el valor de mercado de las empresas. XIII Annual Meeting of ACEDE, Salamanca, Spain.
14. Capon, N., Kaye, M.M. Wood, M. (1995). Measuring the success of a TQM programme. International Journal of Quality & Reliability Management, 12, 8 22.
15. Chow-Chua, C., Goh, M. Wan, T.B. (2003). Does ISO 9000 certification improve business performance? International Journal of Quality & Reliability Management, 20, 936 953. (Pubitemid 37446768)
16. Cohen, M., Fenn, S. Naimon, J. (1995). Environmental and Financial Performance: Are They Related? Working paper, Nashville, TN : Vanderbilt University.
17. Combs, J., Crook, R. Shook, C. (2005). The dimensionality of organizational performance and its implications for strategic management research. Research Methodology in Strategy and Management, 2, 259 286.
18. Conca, F.J., Llopis, J. Tarí, J.J. (2004). Development of a measure to assess quality management in certified firms. European Journal of Operational Research, 156, 683 697.
19. Corbett, C. Pan, J. (2002). Evaluating environmental performance using statistical process control techniques. European Journal of Operational Research, 139, 68 83. (Pubitemid 34153938)
20. Corbett, L. Cutler, D. (2000). Environmental management systems in the New Zealand plastics industry. International Journal of Operations & Production Management, 20, 204 224. (Pubitemid 39046818)
21. Cordeiro, J. Sarkis, J. (1997). Environmental proactivism and firm performance: evidence from security analyst earnings forecasts. Business Strategy and the Environment, 6, 104 114. (Pubitemid 27476759)
22. Cramer, J. (1998). Environmental management: from 'fit' to 'stretch'. Business Strategy and the Environment, 7, 162 172. (Pubitemid 28416150)
23. Crosby, P.B. (1979). Quality is Free: The Art of Making Quality Certain. New York : Hodder & Stoughton.
24. Curkovic, S. (2003). Environmentally responsible manufacturing: the development and validation of a measurement model. European Journal of Operational Research, 146, 130 155.
25. Curkovic, S., Melnyk, S., Calantone, R. Handfield, R. (2000a). Validating the Malcolm Baldrige National Quality Award framework through structural equation modelling. International Journal of Production Research, 38, 765 791. (Pubitemid 35401804)
26. Curkovic, S., Melnyk, S., Handfield, R. Calantone, R. (2000b). Investigating the linkage between total quality management and environmentally responsible manufacturing. IEEE Transactions on Engineering Management, 47, 444 464.
27. Curkovic, S., Vickery, S. Droge, C. (2000c). Quality-related action programs: their impact on quality performance and firm performance. Decision Sciences, 31, 885 905.
28. Curkovic, S., Sroufe, R. Landeros, R. (2008). Measuring TQEM returns from the application of quality frameworks. Business Strategy and the Environment, 17, 93 106.
29. Darnall, N. Edwards, D. (2006). Predicting the cost of environmental management system adoption: the role of capabilities, resources and ownership structure. Strategic Management Journal, 27, 301 320.
30. De Burgos, J. Céspedes, J. (2001). La protección ambiental y el resultado. Un análisis crítico de su relación. Investigaciones Europeas de Dirección y Economía de la Empresa, 7, 93 108.
31. Deming, W.E. (1982). Quality, Productivity and Competitive Position. Cambridge : MIT Center for Advanced Engineering.
32. Demirbag, M., Koh, S.C.L., Tatoglu, E. Zaim, S. (2006). TQM and market orientation's impact on SMEs' performance. Industrial Management & Data Systems, 106, 1206 1228. (Pubitemid 44505601)
33. Douglas, T.J. Judge, W.Q. (2001). Total quality management implementation and competitive advantage: the role of structural control and exploration. Academy of Management Journal, 44, 158 169. (Pubitemid 33235698)
34. Dow, D., Samson, D. Ford, S. (1999). Exploding the myth: do all quality management practices contribute to superior quality performance? Production and Operations Management, 8, 1 27.
35. Easton, G.S. Jarrell, S.L. (1998). The effects of total quality management on corporate performance, an empirical investigation. Journal of Business, 71, 253 307. (Pubitemid 128345709)
36. Edwards, D. (1998). The Link between Company Environmental and Financial Performance. London : Earthscan Publications.
37. Elkington, J. (1994). Towards the sustainable corporation: win-win-win business strategies for sustainable development. California Management Review, 36, 90 100. (Pubitemid 24781240)
38. Epstein, M.J. (1996). Measuring Corporate Environmental Performance: Best Practices for Costing and Managing an Effective Environmental Strategy. Montvale : The IMA Foundation for Applied Research.
39. Escrig, A.B., Bou, J.C. Roca, V. (2001). Measuring the relationship between total quality management and sustainable competitive advantage: a resource-based view. Total Quality Management, 12, 932 938. (Pubitemid 33373476)
40. Flynn, B.B., Schroeder, R.G. Sakakibara, S. (1994). A framework for quality management research and associated measurement instrument. Journal of Operations Management, 11, 339 366.
41. Flynn, B.B., Schroeder, R.G. Sakakibara, S. (1995). The impact of quality management practices on performance and competitive advantage. Decision Sciences, 26, 659 691. (Pubitemid 126042898)
42. Gilley, K., Worrell, D. El-Jelly, A. (2000). Corporate environmental initiatives and anticipated firm performance: the differential effects of process-driven versus product-driven greening initiatives. Journal of Management, 26, 1199 1216.
43. González-Benito, J. González-Benito, O. (2005). Environmental proactivity and business performance: an empirical analysis. Omega, 33, 1 15. (Pubitemid 39518807)
44. Grandzol, J.R. Gershon, M. (1998). A survey instrument for standardizing TQM modelling research. International Journal of Quality Science, 3, 80 105.
45. Grant, R. (2002). Contemporary Strategy Analysis. Concepts, Techniques, Applications. Malden, MA : Blackwell.
46. Greeno, J. Robinson, S. (1992). Rethinking corporate environmental management. Columbia Journal of World Business, Autumn-Winter, 222 232.
47. Hamilton, J. (1995). Pollution as news: media and stock market reactions to the Toxics Release Inventory Data. Journal of Environmental Economics and Management, 28, 98 113.
48. Handfield, R.B., Melnyk, S.A., Calantone, R.J. Curkovic, S. (2001). Integrating environmental concerns into the design process: the gap between theory and practice. IEEE Transactions on Engineering Management, 48, 189 208.
49. Hart, S. (1997). Beyond greening: strategies for a sustainable world. Harvard Business Review, 75, 66 76.
50. Hart, S. Ahuja, G. (1996). Does it pay to be green? An empirical examination of the relationship between emission reduction and firm performance. Business Strategy and the Environment, 5, 30 37. (Pubitemid 27046719)
51. Hendricks, K.B. Singhal, V.R. (1996). Quality awards and the market value of the firm: an empirical investigation. Management Science, 42, 415 436. (Pubitemid 126549501)
52. Hendricks, K.B. Singhal, V.R. (1997). Does implementing an effective TQM program actually improve operating performance? Empirical evidence from firms that have won quality awards. Management Science, 43, 1258 1274. (Pubitemid 127600374)
53. James, P. (1994). Business environmental performance measurement. Business Strategy and the Environment, 3, 59 67.
54. Jayathirtha, R. (2001). Combating environmental repercussions through 'TQEM' and 'ISO 14000'. Business Strategy and the Environment, 10, 245 250. (Pubitemid 32736431)
55. Judge, W. Douglas, T. (1998). Performance implications of incorporating natural environmental issues into the strategic planning process: an empirical assessment. Journal of Management Studies, 35, 241 262. (Pubitemid 128061371)
56. Juran, J.M. (1988). On Planning for Quality. London : Collier Macmillan.
57. Karapetrovic, S. (2002). On the concept of a universal audit of quality and environmental management systems. Corporate Social Responsibility and Environmental Management, 9, 147 156.
58. Karapetrovic, S. (2003). Musings on integrated management systems. Measuring Business Excellence, 7, 4 13.
59. Karapetrovic, S. Willborn, W. (1998). Integration of quality and environmental management systems. TQM Magazine, 10, 204 213. (Pubitemid 128522696)
60. Kaynak, H. (2003). The relationship between total quality management practices and their effects on firm performance. Journal of Operations Management, 21, 405 435.
61. Kaynak, H. Hartley, J.L. (2005). Exploring quality management practices and high tech firm performance. Journal of High Technology Management Research, 16, 255 272.
62. King, A. Lenox, M. (2002). Exploring the locus of profitable pollution reduction. Management Science, 48, 289 299. (Pubitemid 34292398)
63. Klassen, R. McLaughlin, C. (1993). TQM and environmental excellence in manufacturing. Industrial Management & Data Systems, 93, 14 22.
64. Klassen, R. McLaughlin, C. (1996). The impact of environmental management on firm performance. Management Science, 42, 1199 1214. (Pubitemid 126549513)
65. Klassen, R.D. Whybark, D.C. (1999). The impact of environmental technologies on manufacturing performance. Academy of Management Journal, 42, 599 615.
66. Kleiner, A. (1991). What does it mean to be green? Harvard Business Review, 69, 38 47.
67. Knight, C. (1995). Pollution prevention, technology challenges, and competitive advantage in the process industries. Total Quality Environmental Management, Autumn, 87 92.
68. Lee, S.M., Rho, B.H. Lee, S.G. (2003). Impact of Malcolm Baldrige National Quality Award criteria on organizational quality performance. International Journal of Production Research, 41, 2003 2020.
69. Lenox, M. Ehrenfeld, J.R. (1995). Design for environment: a new framework for strategic decisions. Total Quality Environmental Management, Summer, 37 51.
70. Lenox, M., King, A. Ehrenfeld, J. (2000). An assessment of design-for-environment practices in leading US electronic firms. Interfaces, 30, 83 94.
71. Li, L. (2007). Multinationality and performance: a synthetic review and research agenda. International Journal of Management Reviews, 9, 117 139.
72. Link, S. Naveh, E. (2006). Standardization and discretion: does the environmental standard ISO 14001 lead to performance benefits? IEEE Transactions on Engineering Management, 53, 508 519.
73. Mackau, D. (2003). SME integrated management system: a proposed experiences model. TQM Magazine, 15, 43 51.
74. Makower, J. (1993). The E-Factor: The Bottom-Line Approach to Environmentally Responsible Business. New York : Tiden Press.
75. May, D.R. Flannery, B.L. (1995). Cutting waste with employee involvement teams. Business Horizons, 38, 28 38.
76. Melnyk, S., Sroufe, R. Calantone, R. (2003). Assessing the impact of environmental management systems on corporate and environmental performance. Journal of Operations Management, 21, 329 351.
77. Menguc, B. Ozanne, L. (2005). Challenges of the 'green imperative': a natural resource-based approach to the environmental orientation-business performance relationship. Journal of Business Research, 58, 430 438. (Pubitemid 40071290)
78. Merino-Díaz, J. (2003). Quality management practices and operational performance: empirical evidence for the Spanish industry. International Journal of Production Research, 41, 2763 2786.
79. Miles, M. Covin, J. (2000). Environmental marketing: a source of reputational, competitive, and financial advantage. Journal of Business Ethics, 23, 299 311.
80. Mizuno, S. (1988). Management for Quality Improvement: The Seven New QC Tools. Cambridge, MA : Productivity.
81. Naveh, E. Marcus, A.A. (2004). When does the ISO 9000 quality assurance standard lead to performance improvement? Assimilation and going beyond. IEEE Transactions of Engineering Management, 51, 352 363.
82. Nicolau, J.L. Sellers, R. (2002). The stock market's reaction to quality certification: empirical evidence from Spain. European Journal of Operational Research, 142, 632 641.
83. Poksinska, B., Dahlgaard, J. Eklund, J. (2003). Implementing ISO 14000 in Sweden: motives, benefits and comparisons with ISO 9000. International Journal of Quality and Reliability Management, 20, 585 606.
84. Porter, M. 1980. Competitive Strategy. New York : Free Press.
85. Porter, M. Van der Linde, C. (1995a). Green and competitive: ending the stalemate. Harvard Business Review, 73, 120 134.
86. Porter, M. Van der Linde, C. (1995b). Towards a new conception of the environment-competitiveness relationship. Journal of Economic Perspectives, 9, 97 118.
87. Powell, T.C. (1995). Total quality management as competitive advantage: a review and empirical study. Strategic Management Journal, 16, 15 37.
88. Prajogo, D.I. Sohal, A.S. (2006). The relationship between organization strategy, total quality management (TQM), and organization performance - the mediating role of TQM. European Journal of Operational Research, 168, 35 50.
89. Quazi, H.A. Padibjo, S.R. (1998). A journey toward total quality management through ISO 9000 certification - a study on small- and medium-sized enterprises in Singapore. International Journal of Quality & Reliability Management, 15, 489 508.
90. Quazi, H.A., Jemangin, J., Kit, L.W. Kian, C.L. (1998). Critical factors in quality management and guidelines for self-assessment, the case of Singapore. Total Quality Management, 9, 35 55. (Pubitemid 128492339)
91. Quazi, H.A., Khoo, Y., Tan, C. Wong, P. (2001). Motivation for ISO 14000 certification: development of a predictive model. Omega, 29, 525 542.
92. Rahman, S. (2001). A comparative study of TQM practice and organisational performance of SMEs with and without ISO 9000 certification. International Journal of Quality & Reliability Management, 18, 35 49. (Pubitemid 33244234)
93. Rahman, S. Bullock, P. (2005). Soft TQM, hard TQM, and organizational performance relationships: an empirical investigation. Omega, 33, 73 83. (Pubitemid 39518813)
94. Rao, S.S., Solis, L.E. Raghunathan, T.S. (1999). A framework for international quality management research: development and validation of a measurement instrument. Total Quality Management, 10, 1047 1075.
95. Ray, G., Barney, J. Muhanna, M. (2004). Capabilities, business processes, and competitive advantage: choosing the dependent variable in empirical tests of the resource-based view. Strategic Management Journal, 25, 23 38.
96. Rodríguez, M. Ricart, J. (2000). Coordinación de los sistemas de gestión de calidad, medio ambiente y salud laboral (Parte I). Harvard-Deusto Business Review, July-August, 54 59.
97. Rondinelli, D.A. Berry, M.A. (1997). Case study: Sonoco's materials reclamation improves environmental performance through quality-based management. Environmental Quality Management, Summer, 1 9.
98. Russo, M. Fouts, P. (1997). A resource-based perspective on corporate environmental performance and profitability. Academy of Management Journal, 40, 534 559. (Pubitemid 127089714)
99. Samson, D. Terziovski, M. (1999). The relationship between total quality management practices and operational performance. Journal of Operations Management, 17, 393 409.
100. Saraph, J.V., Benson, P.G. Schroeder, R.G. (1989). An instrument for measuring the critical factors of quality management. Decision Sciences, 20, 810 829.
101. Sarkis, J. Rasheed, A. (1995). Greening the manufacturing function. Business Horizons, September-October, 17 27.
102. Schmidheiny, S. (1992). Changing Course: A Global Business Perspective on Development and the Environment. Cambridge, MA : MIT Press.
103. Sharfman, M., Ellington, R. Meo, M. (1997). The next step in becoming 'green': life-cycle oriented environmental management. Business Horizons, 40, 13 22. (Pubitemid 127337948)
104. Sharma, D.S. (2005). The association between ISO 9000 certification and financial performance. International Journal of Accounting, 40, 151 172. (Pubitemid 40984456)
105. Sharma, S. Vredenburg, H. (1998). Proactive corporate environmental strategy and the development of competitively valuable organizational capabilities. Strategic Management Journal, 19, 729 753. (Pubitemid 128469394)
106. Shrivastava, P. (1995a). The role of corporations in achieving ecological sustainability. Academy of Management Review, 20, 936 960. (Pubitemid 126003239)
107. Shrivastava, P. (1995b). Environmental technologies and competitive advantage. Strategic Management Journal, 16 (Summer Special Issue 183 200.
108. Sila, I. Ebrahimpour, M. (2005). Critical linkages among TQM factors and business results. International Journal of Operations & Production Management, 25, 1123 1155. (Pubitemid 41503907)
109. Singels, J., Ruël, G. van de Water, H. (2001). ISO 9000 series certification and performance. International Journal of Quality & Reliability Management, 18, 62 75. (Pubitemid 33244236)
110. Starik, M. Marcus, A. (2000). Introduction to the Special Research Forum on the Management of Organizations in the Natural Environment: a field emerging from multiple paths, with many challenges ahead. Academy of Management Journal, 43, 539 546.
111. Taylor, S. (1992). Green management: the next competitive weapon. Futures, September, 669 680.
112. Terziovski, M., Power, D. Sohal, A. (2003). The longitudinal effects of the ISO 9000 certification process on business performance. European Journal of Operational Research, 146, 580 595.
113. Tsekouras, K., Dimara, E. Skuras, D. (2002). Adoption of a quality assurance scheme and its effect on firm performance: a study of Greek firms implementing ISO 9000. Total Quality Management, 13, 827 841.
114. Venkatraman, N. Ramanujam, V. (1986). Measurement of business performance in strategy research: a comparison of approaches. Academy of Management Review, 11, 801 814.
115. Wagner, M. (2005). How to reconcile environmental and economic performance to improve corporate sustainability: corporate environmental strategies in the European paper industry. Journal of Environmental Management, 76, 105 118. (Pubitemid 40796620)
116. Wagner, M., Van Phu, N., Azomahou, T. Wehrmeyer, W. (2002). The relationship between the environmental and economic performance of firms: an empirical analysis of the European paper industry. Corporate Social Responsibility and Environmental Management, 9, 133 146.
117. Watson, K., Klingenberg, B., Polito, T. Geurts, T.G. (2004). Impact of environmental management system implementation on financial performance. Management of Environmental Quality: An International Journal, 15, 622 628.
118. Wayhan, V.B., Kirche, E.T. Khumawala, B.M. (2002). ISO 9000 certification: the financial performance implications. Total Quality Management, 13, 217 231.
119. Wheeler, W.A. (1992). The revival in reverse manufacturing. Journal of Business Strategy, 13, 8 13.
120. Wilkinson, G. Dale, B. (1999a). Integrated management systems: an examination of the concept and theory. TQM Magazine, 11, 95 104.
121. Wilkinson, G. Dale, B. (1999b). Models of management system standards: a review of the integration issues. International Journal of Management Reviews, 1, 279 298.
122. Wilkinson, G. Dale, B. (2001). Integrated management systems: a model based on a total quality approach. Managing Service Quality, 11, 318 330. (Pubitemid 33337584)
123. Wilkinson, G. Dale, B. (2002). An examination of the ISO 9001:2000 standard and its influence on the integration of management systems. Production Planning and Control, 13, 284 297. (Pubitemid 34586382)
124. Willig, J. (1994). Environmental TQM. New York : McGraw-Hill.
125. Woods, S. (1993). Making pollution prevention part of the Coors culture. Total Quality Environmental Management, 3 (1 31 38.
126. York, K.M. Miree, C.E. (2004). Causation or covariation: an empirical re-examination of the link between TQM and financial performance. Journal of Operations Management, 22, 291 311.
127. Zeng, S., Tian, P. Shi, J. (2005). Implementing integration of ISO 9001 and ISO 14001. Managerial Auditing Journal, 20, 394 407.
128. Zutshi, A. Sohal, A. (2005). Integrated management system: the experiences of three Australian organisations. Journal of Manufacturing Technology Management, 16, 211 232.