The erosion of ISO 9000 benefits: A temporal study

International Journal of Quality and Reliability Management

Volumn 22, Issue 2, 2005, Pages 120-136

  Casadesús, Martí ^a   Karapetrovic, Stanislav ^b  

^a UNIVERSITY OF GIRONA   (Spain)

^b UNIVERSITY OF ALBERTA   (Canada)

Author keywords

Benefits; ISO 9000 series; Management techniques; Quality assurance; Spain; Surveys

Indexed keywords

EID: 18844436466     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710510577198     Document Type: Review

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