Integrated management system the experiences of three Australian organisations

Journal of Manufacturing Technology Management

Volumn 16, Issue 2, 2005, Pages 211-232

  Zutshi, Ambika ^a   Sohal, Amrik S ^b  

^a DEAKIN UNIVERSITY   (Australia)

^b MONASH UNIVERSITY   (Australia)

Author keywords

Australia; Case studies; Environmental management; Management techniques; Occupational health and safety; Quality management

Indexed keywords

ACCIDENT PREVENTION; ENVIRONMENTAL PROTECTION; HEALTH; INDUSTRIAL MANAGEMENT; MANUFACTURE; STANDARDS;

AUSTRALIA; CASE STUDIES; ENVIRONMENTAL MANAGEMENT; MANAGEMENT TECHNIQUES; OCCUPATIONAL HEALTH AND SAFETY; QUALITY MANAGEMENT;

SOCIETIES AND INSTITUTIONS;

EID: 13844280944     PISSN: 1741038X     EISSN: None     Source Type: Journal    
DOI: 10.1108/17410380510576840     Document Type: Review

References (56)

1. Affisco, J.F., Nasri, F. and Paknejad, M.J. (1997), "Environmental versus quality standards: an overview and comparison", International Journal of Quality Science, Vol. 2 No. 1, pp. 5-23.
2. Akao, Y. (1999), "ISO 9000 and ISO 14000 systems supported by QFD. TQM and innovation", Proceedings of the 4th International Conference on ISO 9000 and TQM, Hong Kong Baptist University, Hong Kong.
3. Anonymous (2000), Implementing an Environmental Management System, Greenbridge Management Inc., Mississauga.
4. Ayres, R., Ferrer, G. and Van Leynseele, T. (1997), "Eco-efficiency, asset recovery and remanufacturing", European Management Journal, Vol. 15 No. 5, pp. 557-74.
5. Baird, D. (2000), "Is ISO 14001 an opportunity for safety professionals?", The Safety & Health Practitioner, Vol. 18 No. 1, pp. 28-32.
6. Black, R. (1998), "A new leaf in environmental auditing", Internal Auditor, Vol. 55 No. 3, pp. 25-7.
7. Bragg, S., Knapp, P. and Whitaker, B.D. (1993), Improving Environmental Performance: A Guide to a Proven and Effective Approach, Technical Communications (Publishing) Ltd, Sydney.
8. Chan, R.H. (1998), "ISO 14000: change for better?", Proceedings of the Third International Conference, Business Research Centre, School of Business, Hong Kong Baptist University, Hong Kong, April 14-16.
9. Chandran, N.R. and Chidambaram, R. (2002), "Integrating ISO 9001:2000, ISO 14001:1996, OHSAS 18000:1999 as integrated management system (IQMS) - a case study", Proceedings of the 7th International Conference on ISO 9000 & TQM, RMIT University, Melbourne, April 2-4.
10. Cichowicz, J.A. (1996), "Should ISO 14000 be linked with ISO 9000?", Environmental Quality Management, Vol. 6 No. 1, pp. 77-80.
11. Crabb, C. and Fouhy, K. (1998), "ISO reconcilable difference", Chemical Engineering, Vol. 105 No. 2, p. 47.
12. Davies, M. (2002), "Managing OHS - new standards, new challenges", OHS Program, Curtin University of Technology, Perth, pp. 1-12.
13. del Brio, J.A. and Fernandez, E. (2001), "Joint adoption of ISO 14000-ISO 9000 occupational risk prevention practices in Spanish industrial companies: a descriptive study", Total Quality Management, Vol. 12 No. 6, pp. 669-86.
14. Douglas, A. and Glen, D. (2000), "Integrated management systems in small and medium enterprises", Total Quality Management, Vol. 11 No. 4, 5 & 6, pp. S686-90.
15. Eisenhardt, K.M. (1989), "Building theories from case study research", Academy of Management Review, Vol. 14 No. 4, pp. 532-50.
16. Fielding, S. (1999), "Going for the green: ISO 14001 delivers profits", Industrial Management, Vol. 41 No. 2, pp. 31-4.
17. Greenwalt, M.B. (1994), "Student-written case studies: the benefits to the audit curriculum", Managerial Auditing Journal, Vol. 9 No. 2, pp. 3-7.
18. Hale, G. (1997), ISO 14000 Integration Tips, ISO 14000 Integrated Solutions, Annandale, VA.
19. Hemenway, C.G. and Hale, G.J. (2001), "Ready or not? Be prepared for an ISO 14001 audit", Quality Digest, April, pp. 1-5.
20. Hogarth, S. (1999), "On the horizon: ISO 14000", Manufacturing Engineering, Vol. 122 No. 3, pp. 118-26.
21. Jackson, S.L. (1998), "New field report shows ISO 14001 gaining momentum: acceptance of environmental management system standards parallels ISO 9000", Environmental Quality Management, Vol. 8 No. 1, pp. 65-8.
22. Karapetrovic, S. and Willborn, W. (1998), "Integrated audit of management systems", International Journal of Quality & Reliability Management, Vol. 15 No. 7, pp. 694-711.
23. Law, J.C.C. (1999), "Total environmental management excellence model. TQM and innovation", Proceedings of the 4th International Conference on ISO 9000 and TQM, School of Business, Hong Kong Baptist University, Hong Kong.
24. Lawrence, L. and Andrews, D. (1998), "Alignment and deployment of environmental strategy through total quality management", The TQM Magazine, Vol. 10 No. 4, pp. 238-45.
25. McCutcheon, D.M. and Meredith, J.R. (1993), "Conducting case studies research in operations management", Journal of Operations Management, Vol. 11 No. 1, pp. 239-56.
26. McGuire, L. (1995), "Case studies for research: story telling or scientific method?", Working Paper 06/95, Faculty of Business and Economics, Department of Management, Monash University, Caulfield East.
27. Minner, J.F. (1997), "The quality pro is key in pursuit of ISO 14000", Quality, Vol. 36 No. 1, pp. 40-1.
28. Mohan, L.J. (1998), "Environmental concerns", Chain Store Age, p. 15A.
29. Ndonzuau, F.N. and Pirnay, F. (2002), "A stage model of academic spin-off creation", Technovation, Vol. 22 No. 5, pp. 281-9.
30. Nwabueze, U. (1999), "Chief executives - hear themselves: leadership requirements for 5S/TQM implementation in health care", Proceedings of the 4th International Conference on ISO 9000 and TQM, School of Business, Hong Kong Baptist University, Hong Kong.
31. Owen, C. and Brischetto, M. (2000), "A customised approach to integrated management systems - Shire of Beaudesert Water and Sewerage Section", The Quality Magazine, Vol. 9 No. 1, pp. 42-6.
32. Petts, J. and Herd, A. (1998), "Environmental responsiveness, individual and organisational learning: SME experience", Journal of Environmental Planning and Management, Vol. 41 No. 6, pp. 711-30.
33. Picard, R.R. (1998), "Environmental management: what's auditing got to do with it?", Internal Auditor, Vol. 55 No. 3, pp. 32-6.
34. Proto, M. and Supino, S. (2000), "Ecomanagement quality system: ISO 14000: the state-of-the-art in Italy", Total Quality Management, Vol. 11 No. 4, 5 & 6, pp. S767-72.
35. Puri, S.C. (1996), Stepping up to ISO 14000: Integrating Environmental Quality with ISO 9000 and TQM, Productivity Press, Portland, OH.
36. Renzi, M.F. and Cappelli, L. (2000), "Integration between ISO 9000 and ISO 14000: opportunities and limits", Total Quality Management, Vol. 11 No. 4, 5 & 6, pp. S849-56.
37. Rezaee, Z. (2000), "Help keep the world green", Journal of Accountancy, Vol. 190 No. 5, pp. 57-66.
38. Sawyer, L.B. (1993), "Why internal auditing?", Internal Auditor, Vol. 50 No. 6, pp. 43-8.
39. Simon, A. and Sohal, A. (1996), "Generative and case study research in quality management: part 1: theoretical considerations", International Journal of Quality & Reliability Management, Vol. 13 No. 1, pp. 324.
40. Steger, U. (2000), "Environmental management systems: empirical evidence and further perspectives", European Management Journal, Vol. 18 No. 1, pp. 23-7.
41. Stenzen, P.L. (2000), "Can the ISO 14000 series environmental management standards provide a viable alternative to government regulation?", American Business Law Journal, Vol. 37 No. 2, pp. 237-98.
42. Suarez-Garcia, H. (2001), "Quality, safety and environmental system integration", Occupational Health & Safety, Vol. 70 No. 11, p. 56.
43. Sultana, D.G. (1998), "Measure the performance of your EHS audit program", Chemical Engineering Progress, Vol. 94 No. 4, pp. 69-74.
44. Terziovski, M. and Howell, A. (1997), "Establishing mutual dependence between TQM and the learning organisation: a multiple case study analysis", Proceedings of the Technology for Manufacturing Conference, 12-13 February, Massey University, Albany.
45. Wallace, R.M. (1984), "The use and value of qualitative research methods", Industrial Marketing, Vol. 13 No. 1, pp. 181-5.
46. Wassenaar, P. and Grocott, S. (1999), "Fully integrated management systems", paper presented at the 3rd International and 6th National Research Conference on Quality Management, RMIT University, Melbourne, February 8-10.
47. White, R. (1999), "Integrating ISO 9001 and ISO 14001 audits", Pollution Engineering International, p. 11.
48. Wiemhoff, J. (1999), "Defining your environmental program: basic elements for success", Pollution Engineering, Vol. 31 No. 13, pp. 72-5.
49. Wilkinson, G. and Dale, B.G. (1999a), "Integrated management systems: an examination of the concept and theory", The TQM Magazine, Vol. 11 No. 2, pp. 95-104.
50. Wilkinson, G. and Dale, B.G. (1999b), "Integration of quality, environmental and health and safety management systems: an examination of the key issues", Proceedings of the Institution of Mechanical Engineers, Vol. 213 No. 3, pp. 275-83.
51. Wilson, R.C. (1997), "Should you self-declare ISO 14000 compliance?", Pollution Engineering, Vol. 29 No. 5, pp. 47-8.
52. Wilson, R.C. (1999), "An integrated ISO effort may boost efficiency", Pollution Engineering, Vol. 31 No. 2, p. 33.
53. Wilson, R.C. (2000), "ISO 14000 insight: EMS, QMS: what's the difference?", Pollution Engineering, Vol. 32 No. 4, p. 41.
54. Yin, R.K. (1994), Case Study Research: Design and Methods, Sage Publications, Newbury Park, CA.
55. Zikmund, W.G. (1997), Business Research Methods, Dryden Publishers, Forth Worth, TX.
56. Zsidisin, G.A. and Hendrick, T.E. (1998), "Purchasing involvements in environemntal issues: a multi-country perspective", Industrial Management & Data Systems, Vol. 98 No. 7, pp. 313-20.