Relationship between total quality management practices and operational performance

Journal of Operations Management

Volumn 17, Issue 4, 1999, Pages 393-409

  Samson, Danny ^a   Terziovski, Mile ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

BENCHMARKING; EMPOWERMENT OF PERSONNEL; HUMAN ENGINEERING; PROCESS ENGINEERING; SOCIAL ASPECTS;

OPERATIONS MANAGEMENT;

TOTAL QUALITY MANAGEMENT;

EID: 0032632415     PISSN: 02726963     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0272-6963(98)00046-1     Document Type: Article

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