Individual- and Organizational-Level Consequences of Organizational Citizenship Behaviors: A Meta-Analysis

Journal of Applied Psychology

Volumn 94, Issue 1, 2009, Pages 122-141

  Podsakoff, Nathan P ^a   Whiting, Steven W ^b   Podsakoff, Philip M ^b   Blume, Brian D ^c  

^a UNIVERSITY OF ARIZONA   (United States)

^b INDIANA UNIVERSITY   (United States)

^c UNIVERSITY OF MICHIGAN FLINT   (United States)

Author keywords

contextual performance; customer satisfaction; meta analysis; organizational citizenship behaviors; withdrawal

Indexed keywords

ARTICLE; ATTITUDE; CONSUMER; EMPLOYMENT; HUMAN; META ANALYSIS; ORGANIZATION; ORGANIZATION AND MANAGEMENT; PERSONNEL MANAGEMENT; PSYCHOLOGICAL THEORY; SOCIAL BEHAVIOR;

ATTITUDE; CONSUMER SATISFACTION; EFFICIENCY, ORGANIZATIONAL; EMPLOYMENT; HUMANS; ORGANIZATIONAL CULTURE; PERSONNEL LOYALTY; PERSONNEL MANAGEMENT; PSYCHOLOGICAL THEORY; SOCIAL BEHAVIOR;

EID: 60349104055     PISSN: 00219010     EISSN: None     Source Type: Journal    
DOI: 10.1037/a0013079     Document Type: Article

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