The cross-cultural equivalence of job performance ratings

Human Performance

Volumn 16, Issue 1, 2003, Pages 49-79

  Ployhart, Robert E ^a   Wiechmann, Darin ^b   Schmitt, Neal ^b   Sacco, Joshua M ^b   Rogg, Kirk ^c  

^a GEORGE MASON UNIVERSITY   (United States)

^b MICHIGAN STATE UNIVERSITY   (United States)

^c Michigan State University ^*

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0037251201     PISSN: 08959285     EISSN: None     Source Type: Journal    
DOI: 10.1207/S15327043HUP1601_3     Document Type: Article

References (72)

1. Austin, J. T., & Villanova, P. (1992). The criterion problem: 1917-1992. Journal of Applied Psychology, 77, 836-874.
2. Avolio, B. J., Waldman, D. A., & McDaniel, M. A. (1990). Age and work performance in nonmanagerial jobs: The effects of experience and occupational type. Academy of Management Journal, 33, 407-422.
3. Bentler, P. M. (1990). Comparative fit indexes in structural models. Psychological Bulletin, 107, 238-246.
4. Borman, W. C. (1991). Job behavior, performance, and effectiveness. In M. D. Dunnette & L. M. Hough (Eds.), Handbook of industrial and organizational psychology (Vol. 2, 2nd ed., pp. 271-326). Palo Alto, CA: Consulting Psychologists Press.
5. Borman, W. C., & Motowidlo, S. J. (1993). Expanding the criterion domain to include elements of contextual performance. In N. Schmitt & W. C. Borman (Eds.), Personnel selection in organizations (pp. 71-98). San Francisco: Jossey-Bass.
6. Borman, W. C., & Motowidlo, S. J. (1997). Task performance and contextual performance: The meaning for personnel selection research. Human Performance, 10, 99-109.
7. Borman, W. C., White, I. A., & Dorsey, D. W. (1995). Effects of ratee task performance and interpersonal factors on supervisory and peer performance ratings. Journal of Applied Psychology, 80,168-177.
8. Brewster, C. (1995). Towards a "European" model of human resource management. Journal of International Business Studies, 26, 1-21.
9. Brewster, C., & Larsen, H. H. (Eds.). (2000). Human resource management in Northern Europe: Trends, dilemmas, and strategy. Oxford, England: Blackwell.
10. Brewster, C., Larsen, H. H., & Mayrhofer, W. (2000). Human resource management: A strategic approach? In C. Brewster & H. H. Larsen (Eds.), Human resource management in Northern Europe: Trends, dilemmas, and strategy (pp. 39-65). Oxford, England: Blackwell.
11. Campbell, J. P., McCloy, R. A., Oppler, S. H., & Sager, C. E. (1993). A theory of performance. In N. Schmitt & W. C. Borman (Eds.), Personnel selection in organizations. San Francisco: Jossey-Bass.
12. Chan, D. K. S., Gelfand, M. J., Triandis, H. C., & Tzeng, O. (1996). Tightness - looseness revisited: Some preliminary analyses in Japan and the United States. International Journal of Psychology, 31, 1-12.
13. Cheung, G. W., & Rensvold, R. B. (2002). Evaluating goodness-of-fit indexes for testing measurement equivalence. Structural Equation Modeling, 9, 233-255.
14. Choi, S. C., Kim, U., & Choi, S. H. (1993). Indigenous analysis of collective representations. A Korean perspective. In U. Kim & J. W. Berry (Eds.), Indigenous psychologies: Research and experience in cultural context (pp. 193-210). Newbury Park, CA: Sage.
15. Davis, D. D. (1998). International performance measurement and management. In J. W. Smither (Ed.), Performance appraisal: State of the art in practice (pp. 95-131). San Francisco: Jossey-Bass.
16. Drasgow, F., & Kanfer, R. (1985). Equivalence of psychological measurement in heterogeneous populations. Journal of Applied Psychology, 70, 662-680.
17. Erez, M. (1994). Toward a model of cross-cultural industrial and organizational psychology. In H. C. Triandis, M. D. Dunnette, & L. M. Hough (Eds.), Handbook of industrial and organizational psychology (Vol. 4, pp. 559-608). Palo Alto, CA: Consulting Psychologists Press.
18. Farh, J. L., Barley, P. C., & Lin, S. C. (1997). Impetus for action: A cultural analysis of justice and organizational citizenship behavior in Chinese society. Administrative Science Quarterly, 42, 421-444.
19. Fulkerson, J. R., & Schuler, R. S. (1992). Managing worldwide diversity at Pepsi-Cola International. In S. S. Jackson (Ed.), Diversity in the workplace: Human resource initiatives (pp. 248-276). New York: Guilford.
20. Furrer, O., Liu, B. S., & Sudharshan, D. (2000). The relationships between culture and service quality perceptions. Journal of Services Research, 2, 355-371.
21. George, J. M., & Jones, G. R. (1991). Towards an understanding of customer service quality. Journal of Managerial Issues, 111, 220-238.
22. Guion, R. M. (1983). Comments on Hunter. In F. Landy, S. Zedeck, & J. Cleveland (Eds.), Performance measurement and theory (pp. 267-275). Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.
23. Harris, P. R., & Moran, R. T. (1991). Managing cultural differences (4th ed.). Houston, TX: Gulf.
24. Hitt, M. A., Keats, B. W., & DeMarie, S. M. (1998). Navigating in the new competitive landscape: Building strategic flexibility and competitive advantage in the 21st century. Academy of Management Executive, 12, 22-42.
25. Hofstede, G. (1980). Culture's consequences: International differences in work-retated values. Beverly Hills, CA: Sage.
26. Hofstede, G. (1991). Cultures and organizations: Software of the mind. London: McGraw-Hill.
27. Hui, C. H., & Triandis, H. C. (1983). Multistrategy approach to cross-cultural research: The case of locus of control. Journal of Cross-Cultural Psychology, 14, 65-83.
28. Hulin, C. L. (1987). A psychometric theory of evaluations of item and scale translations: Fidelity across languages. Journal of Cross-Cultural Psychology, 18, 115-142.
29. Hundley, G., & Kim, J. (1997). National culture and the factors affecting perceptions of pay fairness in Korea and the United States. International Journal of Organizational Analysis, 5, 325-341.
30. Joreskog, K. G., & Goldberger, A. S. (1975). Estimation of a model with multiple indicators and multiple causes of a single latent variable. Journal of the American Statistical Association, 10, 631-639.
31. Judge, T. A., & Ferris, G. R. (1993). Social context of performance evaluation decisions. Academy of Management Journal, 36, 80-105.
32. Kaplan, D. (1999). An extension of the propensity score adjustment method for the analysis of group differences in MIMIC models. Multivariate Behavioral Research, 34, 467-492.
33. Kim, U. (1994). Introduction to individualism and collectivism: Conceptual clarification and elaboration. In U. Kim, H. C. Triandis, C. Kagitcibasi, S. C. Choi, & G. Yoon (Eds.), Individualism and collectivism: Theory, method, and application (pp. 19-40). Beverly Hills, CA: Sage.
34. Lam, S. S. K., Hui, C., & Law, K. S. (1999). Organizational citizenship behavior: Comparing perspectives of supervisors and subordinates across four international samples. Journal of Applied Psychology, 84, 594-601.
35. Larsen, H. H., & Brewster, C. (2000a). Human resource management in Northern Europe. In C. Brewster & H. H. Larsen (Eds.), Human resource management in Northern Europe: Trends, dilemmas, and strategy (pp. 1-23). Oxford, England: Blackwell.
36. Larsen, H. H., & Brewster, C. (2000b). On the road again. In C. Brewster & H. H. Larsen (Eds.), Human resource management in Northern Europe: Trends, dilemmas, and strategy (pp. 219-227). Oxford, England: Blackwell.
37. Mattila, A. S. (1999). The role of culture in the service evaluation process. Journal of Service Research, 1, 250-261.
38. Maurer, T. J., Raju, N. S., & Collins, W. C. (1998). Peer and subordinate performance appraisal measurement equivalence. Journal of Applied Psychology, 83, 693-702.
39. McDaniel, M. A., Schmidt, F. L., & Hunter, J. E. (1988). Job experience correlates of job performance. Journal of Applied Psychology, 73, 327-330.
40. McEvoy, G. M., & Cascio, W. F. (1989). Cumulative evidence of the relationship between employee age and job performance. Journal of Applied Psychology, 74, 11-17.
41. Muthen, B. (1983). Some uses of structural equation modeling in validity studies: Extending IRT to external variables. In H. Wainer & H. Braun (Eds.), Test validity (pp. 213-238). Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.
42. Parasuraman, A., Berry, L. L., & Zeithaml, V. A. (1991). Refinement and reassessment of the SERVQUAL scale. Journal of Retailing, 69, 140-147.
43. Pelto, P. J. (1968). The differences between "tight" and "loose" societies. Transaction, pp. 37-40.
44. Pulakos, E. D. (1997). Ratings of job performance. In D. L. Whetzel & G. R. Wheaton (Eds.), Applied measurement methods in industrial psychology (pp. 291-317). Palo Alto, CA. Davies-Black Publishing.
45. Pulakos, E. D., Schmitt, N., & Chan, D. (1996). Models of job performance ratings: An examination of ratee race, ratee gender, and rater level effects. Human Performance, 9, 103-119.
46. Pulakos, E. D., White, L. A., Oppler, S. H., & Borman, W. C. ( 1989). Examination of race and sex effects on performance ratings. Journal of Applied Psychology, 74, 770-780.
47. Rhinesmith, S. H. (1993). A manager's guide to globalization. Burr-Ridge, IL: Irwin.
48. Riddle, D. I. (1992). Leveraging cultural factors in international service delivery. Advances in Services Marketing and Management, 1, 297-322.
49. Rock, D. A., Werts, C. E., & Flaugher, R. L. (1978). The use of analysis of covariance structures for comparing the psychometric properties of multiple variables across populations. Multivariate Behavioral Research, 13, 403-418.
50. Rothstein, H. R. (1990). Interrater reliability of job performance ratings: Growth to asymptote level with increasing opportunity to observe. Journal of Applied Psychology, 75, 322-327.
51. Ryan, A. M., Chan, D., Ployhart, R. E., & Slade, L. A. (1999). Employee attitude surveys in a multinational organization: Considering language and culture in assessing measurement equivalence. Personnel Psychology, 52, 37-58.
52. Ryan, A. M., McFarland, L. A., Baron, H., & Page, R. (1999). An international look at selection practices: Nation and culture as explanations for variability in practice. Personnel Psychology, 52, 359-391.
53. Schmidt, F. L., Hunter, J. E., & Outerbridge, A. N. (1986). Impact of job experience and ability on job knowledge, work sample performance, and supervisory ratings of job performance. Journal of Applied Psychology, 71, 432-439.
54. Schmidt, F. L., Hunter, J. E., Outerbridge, A. N., & Goff, S. (1988). Joint relation of experience and ability with job performance: Test of three hypotheses. Journal of Applied Psychology, 73, 46-57.
55. Schmit, M. J., Kihm, J. A., & Robie, C. (2000). Development of a global measure of personality. Personnel Psychology, 53, 153-193.
56. Schneider, B., & Bowen, D. E. (1995). Winning the service game. Boston: Harvard Business School.
57. Schneider, B., White, S. S., & Paul, M. C. (1998). Linking service climate and customer perceptions of service quality: Tests of a causal model. Journal of Applied Psychology, 83, 150-163.
58. Schuler, R. S., Dowling, P. J., & DeCieri, H. (1993). An integrative framework of strategic international human resource management. Journal of Management, 19, 419-459.
59. Schuler, R. S., Fulkerson, J. R., & Dowling, P. J. (1992). Strategic performance measurement and management in multinational corporations. Human Resource Management, 30, 365-390.
60. Schuler, R. S., & Rogovsky, N. (1998). Understanding compensation practice variations across firms: The impact of national culture. Journal of International Business Studies, 29, 159-177.
61. Schwartz, S. H. (1994). Beyond individualism and collectivism: New cultural dimensions of values. In U. Kim, H. C. Triandis, C. Kagitcibasi, S. C. Choi, & G. Yoon (Eds.), Individualism and collectivism: Theory, method, and applications (pp. 85-119). Thousand Oaks, CA: Sage.
62. Shenkar, O. (1995). Global perspectives on human resource management. Englewood Cliffs, NJ: Prentice Hall.
63. Sparrow, P. R., & Hiltrop, J. M. (1997). Redefining the field of European human resource management: A battle between national mindsets and forces of business transition. Human Resources Management, 36, 201-219.
64. Steiger, J. H. (1990). Structural model evaluation and modification: An interval estimation approach. Multivariate Behavioral Research, 25, 173-180.
65. Thomas, H., Pollock, T., & Gorman, P. (1999). Global strategic analyses: Frameworks and approaches. Academy of Management Executive, 13, 70-82.
66. Triandis, H. C. (1994). Cross-cultural industrial and organizational psychology. In H. C. Triandis, M. D. Dunnette, & L. M. Hough (Eds.), Handbook of industrial and organizational psychology (2nd ed., Vol. 4, pp. 103-172). Palo Alto, CA: Consulting Psychologists Press.
67. Triandis, H. C., & Marin, G. (1983). Etic plus emic versus pseudoetic: A test of a basic assumption of contemporary cross-cultural psychology. Journal of Cross-Cultural Psychology, 14, 489-500.
68. Tucker, L. R., & Lewis, C. (1973). A reliability coefficient for maximum likelihood factor analysis. Psychometrika, 38, 1-10.
69. Vandenberg, R. J., & Lance, C. E. (2000). A review and synthesis of the measurement invariance literature: Suggestions, practices, and recommendations for organizational research. Organizational Research Methods, 3, 4-69.
70. Waldman, D. A., & Avolio, B. J. (1986). A meta-analysis of age differences in job performance. Journal of Applied Psychology, 71, 33-38.
71. Zahra, S.A., Ireland, H. D., Gutierrez, I., & Hitt, M. A. (2000). Privatization and entrepreneurial transformation: Emerging issues and a future research agenda. Academy of Management Review, 2000, 25, 509-524.
72. Zajac, B. (2000, July 24). The world's largest corporations. Fortune, pp. 232-234.