The Role of Physical Environment, Price Perceptions, and Consumption Emotions in Developing Customer Satisfaction in Chinese Resort Hotels

Journal of Quality Assurance in Hospitality and Tourism

Volumn 17, Issue 1, 2016, Pages 45-70

  Ali, Faizan ^a   Amin, Muslim ^b   Ryu, Kisang ^c  

^a AZMAN HASHIM INTERNATIONAL BUSINESS SCHOOL   (Malaysia)

^b KING SAUD UNIVERSITY   (Saudi Arabia)

^c Sejong University   (South Korea)

Author keywords

Consumption emotions; customer satisfaction; physical environment; price perceptions; resort hotels

Indexed keywords

EID: 84957844520     PISSN: 1528008X     EISSN: 15280098     Source Type: Journal    
DOI: 10.1080/1528008X.2015.1016595     Document Type: Article

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