Emotions, store-environmental cues, store-choice criteria, and marketing outcomes

Journal of Business Research

Volumn 64, Issue 7, 2011, Pages 737-744

  Walsh, Gianfranco ^a   Shiu, Edward ^b   Hassan, Louise M ^c   Michaelidou, Nina ^d   Beatty, Sharon E ^e  

^a University of Koblenz Landau ^*  (Germany)

^b UNIVERSITY OF STRATHCLYDE   (United Kingdom)

^c HERIOT WATT UNIVERSITY   (United Kingdom)

^d UNIVERSITY OF BIRMINGHAM   (United Kingdom)

^e UNIVERSITY OF ALABAMA   (United States)

Author keywords

Emotions; Loyalty; Mediation; Satisfaction; Store choice criteria; Store environmental cues

Indexed keywords

EID: 79955475184     PISSN: 01482963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jbusres.2010.07.008     Document Type: Article

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