An Empirical Study of the Effects of Service Quality, Perceived Value, Corporate Image, and Customer Satisfaction on Behavioral Intentions in the Taiwan Quick Service Restaurant Industry

Journal of Quality Assurance in Hospitality and Tourism

Volumn 14, Issue 4, 2013, Pages 364-390

  Wu, Hung Che ^a  

^a MACAU UNIVERSITY OF SCIENCE AND TECHNOLOGY   (Macao)

Author keywords

behavioral intentions; customer satisfaction; multi level and hierarchical model; service quality

Indexed keywords

EID: 84886010148     PISSN: 1528008X     EISSN: 15280098     Source Type: Journal    
DOI: 10.1080/1528008X.2013.802581     Document Type: Article

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