Are travellers satisfied with Malaysian hotels?

International Journal of Contemporary Hospitality Management

Volumn 17, Issue 3, 2005, Pages 217-227

  Poon, Wai Ching ^a   Low, Kevin Lock Teng ^b  

^a MULTIMEDIA UNIVERSITY   (Malaysia)

^b MONASH UNIVERSITY MALAYSIA   (Malaysia)

Author keywords

Customer satisfaction; Customer services quality; Hotels; Malaysia; Tourism; Travel

Indexed keywords

EID: 17744369482     PISSN: 09596119     EISSN: None     Source Type: Journal    
DOI: 10.1108/09596110510591909     Document Type: Review

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