Investigating the effects of consumption emotions on customer satisfaction and repeat visit intentions in the lodging industry

Journal of Hospitality and Leisure Marketing

Volumn 15, Issue 3, 2007, Pages 5-30

  Han, Heesup ^a   Back, Ki Joon ^b  

^a KANSAS STATE UNIVERSITY   (United States)

^b UNIVERSITY OF HOUSTON   (United States)

Author keywords

Customer satisfaction; Positive negative consumption emotions; Repeat visit intentions

Indexed keywords

EID: 34548476744     PISSN: 10507051     EISSN: 15410897     Source Type: Journal    
DOI: 10.1300/J150v15n03_02     Document Type: Article

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