Customer knowledge management, innovation capability and business performance: A case study of the banking industry

Journal of Knowledge Management

Volumn 18, Issue 3, 2014, Pages 591-610

  Taherparvar, Nastaran ^a   Esmaeilpour, Reza ^a   Dostar, Mohammad ^a  

^a UNIVERSITY OF GUILAN   (Iran)

Author keywords

Business performance; Customer knowledge management; Innovation capability

Indexed keywords

EID: 84921366559     PISSN: 13673270     EISSN: 17587484     Source Type: Journal    
DOI: 10.1108/JKM-11-2013-0446     Document Type: Article

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