Customer Knowledge Management and E-commerce: The role of customer perceived risk

International Journal of Information Management

Volumn 28, Issue 2, 2008, Pages 102-113

  Lopez Nicolas, Carolina ^a   Molina Castillo, Francisco José ^a  

^a UNIVERSITY OF MURCIA   (Spain)

Author keywords

CKM tools; Customer perceptions; E commerce; Perceived risk; Purchase intention

Indexed keywords

COMPUTER AIDED SOFTWARE ENGINEERING; ELECTRONIC COMMERCE; RISK ANALYSIS; WEB SERVICES;

CUSTOMER KNOWLEDGE MANAGEMENT (CKM); INTERNET KNOWLEDGE; MULTIDIMENSIONAL ANALYSIS;

KNOWLEDGE MANAGEMENT;

EID: 40649112677     PISSN: 02684012     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijinfomgt.2007.09.001     Document Type: Article

References (55)